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Facebook moderation policy


The Office for National Statistics Facebook page is managed by ONS Communication Division on behalf of ONS. You can contact ONS using the details on our contact page.

You can leave comments on the ONS Facebook page and we want to keep discussion as open as possible and will not attempt to exclude critical opinions. However, to protect this service from abuse, comments must satisfy some basic conditions.

You should submit your comments in good faith. In order for this dialogue to comply with the law and with the Civil Service Code, you must not include:

  • party political material. ONS is the executive office of the independent UK Statistics Authority, a non-ministerial department which reports directly to Parliament. We cannot publish party political content under the normal rules governing the Civil Service.

  • potentially libelous, false, or defamatory statements

  • any commercial endorsement, promotion of any product, service or publication

  • language which is offensive, intemperate, or provocative. This not only includes obvious swear words and insults, but any language to which people reading it could reasonably take offence

  • comments that breach Facebook’s standard terms and conditions

Please also ensure that your comments:

  • are respectful of others – comments should not be malicious or offensive in nature, and should not constitute a personal attack on a person’s character

  • don’t incite hatred on the basis of race, religion, gender, nationality or sexuality or other personal characteristic

  • don’t reveal personal details, such as private addresses, phone numbers, email addresses or other online contact details

  • don’t break the law – this includes libel, condoning illegal activity, and breaking copyright

  • are reasonably concise, and don’t constitute spamming of the site

  • are in English or Welsh – unfortunately, we do not currently have the resource to moderate comments in other languages

  • are relevant – please don’t post messages unrelated to the subject under discussion

We reserve the right to remove comments that breach our guidelines and to suspend the ability to comment at any time.We reserve the right to not approve comments that breach our guidelines and to suspend the ability to comment at any time.

Although we welcome requests made under the Freedom of Information (FOI) Act in any written format, in order to receive a full response to your request you will need to provide your name and address (this can be an electronic address such as email). We would therefore advise that you refer to the guidance on submitting an FOI request on our website.

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