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• DWP Research Reports index

DWP Research Reports - listed by subject

The following is a list of DWP Research Reports (published up to January 2010) listed according to the subject they cover.

children (including pre-school and babies)

• RR 602 Work-focused services in children's centres pilot: evaluation baseline report
• No number - research Summary only - Caring and flexible working
• RR 594 Living with poverty A review of the literature on children’s and families’ experiences of poverty
• RR 583 Disability and Carers Service Customer Service Survey 2008 - see especially Chapter on Priority Groups - pages 53 to 59
• RR 578 Families with children in Britain: findings from the 2007 Families and Children Study (FACS)
• RR 577 The living standards of families with children reporting low incomes
• RR 576 Ethnicity and child poverty - disaggregated by Indian, Pakistani, Black Carribean and Black African as well as including research on religion and poverty
• RR 574 Cognitive testing: British Social Attitudes child poverty questions
• RR 569 The impact of financial incentives in welfare systems on family structure - see especially Chapter 6 Conclusions - Overall, there is no consistent and robust evidence to support claims that the welfare system has a significant impact upon family structure.
• RR 560 Making decisions about work in one-earner couple households
• RR 549 In-work poverty: a systematic review
• RR 536 Work and well-being over time: lone mothers and their children
• RR 530 Informing the piloting of Deduction from Earnings Orders as the primary method of collecting child maintenance
• RR 529 Child Support Agency – employers' views on setting up and processing Deduction from Earnings Orders
• RR 514 Exploring disability, family formation and break-up: Reviewing the evidence
• RR 511 The effects of benefit sanctions on lone parents' employment decisions and moves into employment
• RR 506 Employment transitions and the changes in economic circumstances of families with children: Evidence from the Families and Children Study (FACS)
• RR 499 Extension of the New Deal Plus for Lone Parents pilot to Scotland and Wales: Qualitative evaluation (see especially chapter 7 "Childcare" from page 65
• RR 487 The circumstances of persistently poor families with children: Evidence from the Families and Children Study (FACS) (see especially chapter 4, from page 33)
• RR 485 Jobcentre Plus and Children's Centres
• RR 468 Survey of relationship breakdown and child maintenance: Interim report
• RR 463 Sole and joint birth registration: Exploring the circumstances, choices and motivations of unmarried parents
• RR 460 Disability and caring among families with children
• RR 424 Families with children in Britain: findings from the 2005 Families and Children Study (FACS)
• RR 380 Future policy options for child support: The views of parents
• RR 340 Families with children in Britain: Findings from the 2004 Families and Children Study (FACS) (see especially part two)
• RR 308 Newborns and new schools: critical times in women's employment
• RR 250 Family life in Britain: Findings from the 2003 Families and Children Study (FACS)
• RR 249 Children in Britain: Findings from the 2003 Families and Children Study (FACS)
• RR 226 Attitudes towards child support and knowledge of the Child Support Agency, 2004
• RR 209 The British Lone Parent Cohort and their Children 1991 to 2001
• RR 206 Families and children in Britain: Findings from the 2002 Families and children study (FACS)
• RR 204 Making the transition: Addressing barriers in services for disabled people (see especially chapter 2 "Child educational transitions and the transfer into adult services")
• RR 191 Families and Children 2001: Work and Childcare
• RR 190 Families and Children 2001: Living Standards and the Children
• RR 188 Diversity in disability - Exploring the interactions between disability, ethnicity, age, gender and sexuality (see especially pages 45 to 46 on the impact of disability on childhood experiences)
• RR 181 Working Families' Tax Credit in 2001 (see page 19 on WFTC and childcare costs)
• RR 180 Family change 1999 to 2001 (see especially changes in family size - pages 91 to 101)
• RR 174 A Comparison of Child Benefit Packages in 22 Countries
• RR 165 Low/Moderate-income Families in Britain: Changes in 1999 - 2000
• RR 164 Low/Moderate-income Families in Britain: Changes in Living Standards
• RR 161 Low Moderate-income Families in Britain: Work, Working Families' Tax Credit and Childcare in 2000
• RR 158 Outcomes for Children of Poverty
• RR 153 Families, Poverty, Work and Care: A Review of the Literature on lone parents and Low-Income Couple Families
• RR 152 National Survey of Child Support Agency Clients
• RR 21 Support for Children - A comparison of arrangements in fifteen countries

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young adults

• RR 570 Understanding why some employees don't participate in employer pension schemes -see especially pages 37-38 regarding age-related issues
• RR 565 Attitudes towards investment choice and risk within the personal accounts scheme: Report of a qualitative study - see especially section 3.2.1 Other issues raised, particularly concerning short-term contracts, moving employers and temporary/agency work.
• RR 562 Incentives to save for retirement: understanding, perceptions and behaviour: A literature review - see page 35 on young people not saving and investing for retirement
• RR 438 Live now, save later? Young people, saving and pensions
• RR 407 What works for whom? A review of evidence and meta-analysis for the Department for Work and Pensions (see chapter 3, pages 19-33)
• RR 312 Evaluation of the Single Provider Employment Zone Extension (see report, chapter 4, pages 49-60)
• RR 310 Evaluation of multiple provider employment zones - early implementation issues (see chapter 5 "Working with young people" pages 59-65)
• RR 295 What employers look for when recruiting the unemployed and inactive: skills, characteristics and qualifications (see report section 2.8 "Recruiting from different groups", pages 47-55)
• RR 291 Training participation by age amongst unemployed and inactive people (see especially section 2.4.2 "Barriers experienced by young people" from page 33)
• RR 244 Destination of benefit leavers 2004 (see especially section 3.2 "Analysis by age")
• RR 243 Research into the Single Room Rent regulations (see especially sections 3.5 "Impacts on young peoples’ access to private rented accommodation" and 3.6 "The wider effects for young people")
• RR 239 Effective means of conveying messages about pensions and saving for retirement (see especially chapter 5 "Message: Emphasising the importance of saving early" )
• RR 228 Evaluation of Single Provider Employment Zone Extensions to Young People, Lone Parents and Early Entrants
• RR 215 Financial support for 16 to 19 year olds: A review of the literature and evidence on the Australian Youth Allowance
• RR 204 Making the transition: Addressing barriers in services for disabled people (see especially chapters 2 and 3)
• RR 193 Pensions 2002: Public attitudes to pensions and saving for retirement (see throughout report by age)
• RR 177 Self-employment as a route off benefit (see especially Overview Self-employment for different client groups pages 105-108)
• RR 175 Easing Transition to Work (see especially pages 76 to 78 regarding transition phase for under 25s)
• RR 170 From job seekers to job keepers: job retention, advancement and the role of in-work support programmes (see especially page 55 wage subsidies and page 75 to 78 case management for young people)
• RR 168 Findings from the Macro evaluation of the New Deal for Young People
• RR 158 Outcomes for Children of Poverty
• RR 130 Pensions 2000: Public Attitudes to Pensions and Planning for Retirement(see under the heading age throughout)
• RR 121 Evaluation of the "Pension Power for You" Helpline(see espcially pages 25-26 - young pepole made up just 4 per cent of callers.)
• RR 113 Piloting Change - Interim Qualitative Findings from the Earnings Top-up Evaluation(see especially page 26 - the main group helped by ETU were young people living at home with their parents)
• RR 112 The First Effects of Earnings Top-up
• RR 83 Pensions and retirement planning (see especially chapter 8 -some key sub-groups
• RR 70 Delivering Benefits to Unemployed 16 and 17 year olds
• RR 26 The Effects of Benefit on Housing Decisions (see especially Chapter 8 pages 71-84)

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older people

• RR 599 Attitudes to age in Britain 2004-08
• RR 586 Pathways to Work: the experiences of longer term existing customers Findings from a survey of 4-7 year incapacity benefits customers in the first seven pilot areas - includes specific analysis on the experiences of customers aged over 50 - see pages 69-78
• RR 579 Older people’s attitudes to automatic awards of Pension Credit
• RR 571 LinkAge Plus: Capacity building – enabling and empowering older people as independent and active citizens
• RR 565 Attitudes towards investment choice and risk within the personal accounts scheme: Report of a qualitative study - see especially section 3.2.1 Other issues raised, where older people focus on the need for trust and safety in personal account pension schemes
• RR 563 Money's Worth of Pension Annuities
• RR 562 Incentives to save for retirement: understanding, perceptions and behaviour: A literature review
• RR 558 Saving for retirement: Implications of pensions reforms on financial incentives to save for retirement
• RR 554 LinkAge Plus: Benefits for older people
• RR 535 Costs of running pension schemes: findings of a feasibility study
• RR 534 Streamlining the assessment of Attendance Allowance applications with social care assessment: an evaluation of two London pilots
• RR 532 The Pension Service Customer Survey 2007
• RR 531 Encouraging labour market activity among 60-64 year olds
• RR 528 Employer attitudes to risk sharing in pension schemes: a qualitative study
• RR 526 State Pension deferral: public awareness and attitudes
• RR 519 A ‘User Voice’ study: Jobcentre Plus customers’ perspective on DWP/DIUS strategy for skills (see chapter 5 "Differences across Customer types")
• RR 515 Information needs at retirement: Qualitative research focusing on annuitisation decisions
• RR 507 Evaluation of the Pensions Education Fund
• RR 502 Life-course events and later-life employment
• RR 500 Mandating Intensive Activity Period for jobseekers aged 50+: final report of the quantitative evaluation
• RR 455 Employer responses to an ageing workforce: a qualitative study
• RR 441 Helping older people engage with benefits and services: an evaluation of the Partnership Fund
• RR 425 The International Pension Centre Customer Survey 2006
• RR 416 Persistent employment disadvantage
• RR 407 What works for whom? A review of evidence and meta-analysis for the Department for Work and Pensions (see chapter 5, pages 55-68)
• RR 401 Over 50s Outreach Pilot: qualitative research
• RR 396 Work, saving and retirement among ethnic minorities: A qualitative study
• RR 374 Evaluation of Automatic State Pension Forecasts for the over-50s
• RR 364 Are poor pensioners deprived?
• RR 363 Understanding older people's experiences of poverty and material deprivation
• RR 362 Mandating IAP for older New Dealers: an interim report of the quantitative evaluation
• RR 336 Understanding the relationship between the barriers and triggers to claiming Pension Credit
• RR 334 Which pensioners don't spend their income and why?
• RR 331 The Pension Service Customer Survey 2005
• RR 325 Survey of employers' policies, practices and preferences relating to age
• RR 318 Survey of annuity pricing
• RR 299 Extending working life: A review of the research literature
• RR 296 Labour market transitions among the over-50s
• RR 295 What employers look for when recruiting the unemployed and inactive: skills, characteristics and qualifications (see report section 2.8 "Recruiting from different groups", pages 47-55)
• RR 291 Training participation by age amongst unemployed and inactive people (see especially section 2.4.2 "Barriers experienced by older people" from page 31)
• RR 286 Research into multiple disadvantaged groups in European Social Fund Objective 3 in England
• RR 281 Factors affecting the labour market participation of older workers: qualitative research
• RR 263 Understanding the service needs of vulnerable pensioners: Disability, ill-health and access to The Pension Service
• RR 255 Understanding workless people and communities: A literature review (see especially chapter 2 "Who are the workless?" section 2.6 "Older Workers" page 20)
• RR 248 Representing Pensioners
• RR 247 Financial plans for retirement: womens' perspectives
• RR 244 Destination of benefit leavers 2004 (see especially section 3.2 "Analysis by age")
• RR 239 Effective means of conveying messages about pensions and saving for retirement
• RR 234 Encouraging take up: awareness of and attitudes to Pension Credit
• RR 221 Public awareness of State Pension Age equalisation
• RR 220 Jobcentre Plus’ delivery of New Tax Credit policy (see especially section 5.2.2 "The impact of the delivery of NTCs on different customer
  groups" )
• RR 216 Independent living in later life
• RR 213 The Myners Principles and occupational pension schemes
• RR 212 Combined Pension Forecasts: A report on the experiences and views of CPF providers and recipients
• RR 210 Experiences and consequences of being refused a Community Care Grant
• RR 208 Working after State Pension Age: Qualitative Research
• RR 207 Employers' Pension Provision Survey 2003
• RR 205 The Pension Service Customer Survey 2003
• RR 201 Delivering benefits and services for black and minority ethnic older people (includes specific chapters on Indian, Bangladeshi, Pakistani, Chinese, African, Carribean and Irish case studies and also a section on page 126 "Reaching isolated older people")
• RR 200 Factors affecting the labour market participation of older workers
• RR 199 Pension scheme changes and retirement policies: An employer and employee perspective
• RR 197 Entitled but not claiming? Pensioners, the Minimum Income Guarantee and Pension Credit
• RR 195 The Myners Principles and occupational pension schemes - Volume 1 of 2 Findings from case study research
• RR 193 Pensions 2002: Public attitudes to pensions and saving for retirement
• RR 182 Working after State Pension Age: Quantitative Analysis
• RR 177 Self-employment as a route off benefit (see especially Overview Self-employment for different client groups pages 105-108)
• RR 176 Electronic government at the Department for Work and Pensions: Attitudes to electronic methods of conducting benefit business (see client groups throughout this report
• RR 172 Social Fund use amongst older people in Britain
• RR 170 From job seekers to job keepers: job retention, advancement and the role of in-work support programmes (see especially page 56 wage subsidies for older people)
• RR 163 Employers Pension Provision Survey 2000
• RR 159 Self-Funded Admissions to Care Homes
• RR 157 The Dynamics of Poverty in Britain(see especially pages 23, 24, 27 and 28)
• RR 147 Evaluation of the Minimum Income Guarantee Claim Line
• RR 146 Payment of pensions and benefits: A survey of social security recipients paid by order book or girocheque
• RR 142 Cross-Country Comparisons of Pensioners' Incomes
• RR 140 Moving towards work The short-term impact of ONE(see especially pages 45-46 on age as a barrier to work)
• RR 136 Modernising Service Delivery - The Better Government for Older People Prototypessee especially chapters 3 and 4)
• RR 130 Pensions 2000: Public Attitudes to Pensions and Planning for Retirement
• RR 123 Employers' Pension Provision 1998
• RR 118 Pensions and Divorce: Exploring Financial Settlements
• RR 117 Pensions and Divorce: The 1998 Survey
• RR 105 Helping Pensioners: Evaluation of the Income Support Pilots
• RR 102 Attitudes and Aspirations of Older People: A Qualitative Study
• RR 101 Attitudes and Aspirations of Older People: A Review of the Literature
• RR 100 Overcoming barriers: older people and Income Support
• RR 98 Employers’ Pension Provision 1996
• RR 93 Housing Benefit and Supported Accommodation
• RR 88 Attitudes to the Welfare State and The Response to Reform (see especially chapter 3 pages 51 to 80))
• RR 83 Pensions and retirement planning
• RR 82 Pension Scheme Investment Policies
• RR 75 Experiences of Occupation Pension Scheme wind-up/a>
• RR 72 the Dynamics of Retirement (especially pages 73 to 131)
• RR 66 Pension Scheme Inquiries And Dispute
• RR 59 Delivering Social Security: A Cross-National Study( see throughout - Delivery 1 In the case of an insufficient pension)
• RR 58 Employers Pension Provision 1994
• RR 55 Housing Benefit & Service Charges (see especially parts about supported accommodation)
• RR 50 Pensions and Divorce
• RR 49 Women and Pensions
• RR 46 Social Assistance in OECD countries Volume I: Synthesis Report (see especially page 42 for table showing the percentage of social assistance benficiaries in each of 24 OECD countries being aged)
• RR 42 War Pensions Agency Customer Satisfaction Survey 1994
• RR 38 Managing Money in Later Life
• RR 36 First Time Customers (see especially chapter 4)
• RR 34 Incomes and Living Standards of Older People
• RR 23 Crossing National Frontiers (see throughout by country but also Chapter 17 pages 89-90 on comparing rules on claiming pensions abroad)
• RR 22 Pension Choices
• RR 10 The Benefits Agency National Customer Survey 1991( see especially chapter 7 page 37 to 59, analysis of results by benefit type)

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women

• RR 569 The impact of financial incentives in welfare systems on family structureSee especially Chapter 6 Conclusions - Overall, there is no consistent and robust evidence to support claims that the welfare system has a significant impact upon family structure
• RR 565 Attitudes towards investment choice and risk within the personal accounts scheme: Report of a qualitative study - see especially section 3.2.1 Other issues raised, where women-only focus groups concentrate on the need for trust and safety in personal account pension schemes
• RR 561 Evaluation of Partners Outreach for Ethnic Minorities (POEM): Interim report
• RR 512 Recruitment of Under-Represented Groups into the Senior Civil Service
• RR 496 Maternity rights and mothers' employment decisions
• RR 467 Mothers’ participation in paid work: the role of ‘mini-jobs’
• RR 458 Pakistani and Bangladeshi women’s attitudes to work and family
• RR 452 Partnership transitions and mothers’ employment
• RR 416 Persistent employment disadvantage
• RR 308 Newborns and new schools: critical times in women's employment
• RR 247 Financial plans for retirement: womens' perspectives
• RR 244 Destination of benefit leavers 2004 (see especially section 3.1"Analysis by gender")
• RR 221 Public awareness of State Pension Age equalisation
• RR 201 Delivering benefits and services for black and minority ethnic older people (see especially section 12.5, page 127 "Providing services to women")
• RR 193 Pensions 2002: Public attitudes to pensions and saving for retirement (see throughout report by sex)
• RR 188 Diversity in disability Exploring the interactions between disability, ethnicity, age, gender and sexuality
• RR 182 Working after State Pension Age Quantitative Analysis (see comparison of male and female throughout)
• RR 177 Self-employment as a route off benefit (see especially Overview Self-employment for different client groups pages 105-108
• RR 170 From job seekers to job keepers: job retention, advancement and the role of in-work support programmes (see especially page 85 case management for women returners)
• RR 165 Low/Moderate-income Families in Britain: Changes in 1999 - 2000
• RR 145 Well enough to work? (see especially pages 105 to 106 - Although women of working age are nearly as likely to report a work limiting disability (DfEE, 2000) as men, they are less likely to receive Incapacity Benefit overall)
• RR 142 Cross-Country Comparisons of Pensioners' Incomes (see especially pages 25-27 and pages 70-72)
• RR 138 Low-income Families in Britain (see especially chapter 4 pages 81 to 101 on characteristics of lone parent relationships - including violence etc, e.g. see page 86, 47 per cent of all lone parents parting from two partners had been injured by one or the other, a fifth of those had been injured by both)
• RR 130 Pensions 2000: Public Attitudes to Pensions and Planning for Retirement(see under the heading sex throughout)
• RR 118 Pensions and Divorce: Exploring Financial Settlements
• RR 117 Pensions and Divorce: The 1998 Survey
• RR 114 Building Up Pension Rights
• RR 83 Pensions and retirement planning (see especially chapter 8 -some key sub-groups
• RR 67 Maternity Rights and Benefits in Britain 1996
• RR 50 Pensions and Divorce
• RR 49 Women and Pensions
• RR 30 Lone Mothers
• RR 12 Survey of Admissions to London Resettlement Units
• RR 7 Incomes in and out of Work (see especially chapter 6 Female Unemployment and chapter 7 The economic activity of Partners of Unemployed Men)

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parents

• RR 602 Work-focused services in children's centres pilot: evaluation baseline report
• No number - research Summary only - Caring and flexible working
• RR 594 Living with poverty A review of the literature on children’s and families’ experiences of poverty
• RR 578 Families with children in Britain: findings from the 2007 Families and Children Study (FACS)
• RR 577 The living standards of families with children reporting low incomes
• RR 569 The impact of financial incentives in welfare systems on family structure - see especially Chapter 6 Conclusions - Overall, there is no consistent and robust evidence to support claims that the welfare system has a significant impact upon family structure
• RR 561 Evaluation of Partners Outreach for Ethnic Minorities (POEM): Interim report
• RR 560 Making decisions about work in one-earner couple households
• RR 559 Spending priorities in the benefits system: Deliberative research with the public
• RR 549 In-work poverty: a systematic review (see especially pages 34-35)
• RR 521 Social housing and worklessness: Qualitative research findings (see section 6.3 Childcare)
• RR 514 Exploring disability, family formation and break-up: Reviewing the evidence
• RR 496 Maternity rights and mothers' employment decisions
• RR 484 The New Deal for Lone Parents, Lone Parent Work Focused Interviews and Working Families' Tax Credit: A review of impacts
• RR 467 Mothers’ participation in paid work: the role of ‘mini-jobs’
• RR 468 Survey of relationship breakdown and child maintenance: Interim report
• RR 463 Sole and joint birth registration: Exploring the circumstances, choices and motivations of unmarried parents
• RR 461 Health, disability, caring and employment
• RR 460 Disability and caring among families with children
• RR 444 Child Maintenance Redesign Survey: Indications of future behaviours and choices
• RR 424 Families with children in Britain: findings from the 2005 Families and Children Study (FACS)
• RR 416 Persistent employment disadvantage
• RR 405 Child support policy: An international perspective
• RR 404 An investigation of CSA Maintenance Direct Payments: Quantitative study
• RR 402 Child support and work incentives: A literature review
• RR 380 Future policy options for child support: The views of parents
• RR 358 The economic position of large families
• RR 340 Families with children in Britain: Findings from the 2004 Families and Children Study (FACS)
• RR 285 Investigating the compliance of Child Support Agency clients
• RR 250 Family life in Britain: Findings from the 2003 Families and Children Study (FACS)
• RR 249 Children in Britain: Findings from the 2003 Families and Children Study (FACS)
• RR 232 Child Support Reform: The views and experiences of CSA staff and new clients
• RR 220 Jobcentre Plus’ delivery of New Tax Credit policy (see especially section 5.2.2 "The impact of the delivery of NTCs on different customer
  groups")
• RR 191 Families and Children 2001: Work and Childcare
• RR 190 Families and Children 2001: Living Standards and the Children
• RR 165 Low/Moderate-income Families in Britain: Changes in 1999 - 2000
• RR 164 Low/Moderate-income Families in Britain: Changes in Living Standards
• RR 161 Low Moderate-income Families in Britain: Work, Working Families' Tax Credit and Childcare in 2000
• RR 153 Families, Poverty, Work and Care: A Review of the Literature on lone parents and Low-Income Couple Families
• RR 152 National Survey of Child Support Agency Clients
• RR 140 Moving towards work The short-term impact of ONE(see especially pages 41-42 - childcare as a barrier to work)
• RR 107 Parents and Employment
• RR 67 Maternity Rights and Benefits in Britain 1996
• RR 51 Child Support Agency National Client Satisfaction Survey 1995
• RR 39 Child Support Agency National Client Satisfaction Survey 1994
• RR 36 First Time Customers (see especially chapter 4)
• RR 29 Child Support Agency National Client Satisfaction Survey 1993
• RR 21 Support for Children - A comparison of arrangements in fifteen countries
• RR 14 Child Support Unit National Client Survey 1992

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lone parents

• RR 602 Work-focused services in children's centres pilot: evaluation baseline report
• No number - research summary only - Caring and flexible working
• RR 594 Living with poverty A review of the literature on children’s and families’ experiences of poverty
• RR 578 Families with children in Britain: findings from the 2007 Families and Children Study (FACS)
• RR 577 The living standards of families with children reporting low incomes
• RR 574 Cognitive testing: British Social Attitudes child poverty questions - public attitudes to child poverty
• RR 569 The impact of financial incentives in welfare systems on family structure - see especially Chapter 6 Conclusions - Overall, there is no consistent and robust evidence to support claims that the welfare system has a significant impact upon family structure
• RR 559 Spending priorities in the benefits system: Deliberative research with the public
• RR 549 In-work poverty: a systematic review (see especially pages 34-35)
• Work and well-being over time: lone mothers and their children
• EE 533 A comparative review of workfare programmes in the United States, Canada and Australia (see section 3.2.4 "Vermont: The Community Service Employment Programme")
• RR 524 Options and Choices Events: testing implementation and delivery in Trailblazer districts
• RR 521 Social housing and worklessness: Qualitative research findings (see Chapter 6 "Further barriers to work facing social tenants")
• RR 519 A ‘User Voice’ study: Jobcentre Plus customers’ perspective on DWP/DIUS strategy for skills (see chapter 5 "Differences across Customer types")
• RR 514 Exploring disability, family formation and break-up: Reviewing the evidence
• RR 511 The effects of benefit sanctions on lone parents' employment decisions and moves into employment
• RR 506 Employment transitions and the changes in economic circumstances of families with children: Evidence from the Families and Children Study (FACS)
• RR 499 Extension of the New Deal Plus for Lone Parents pilot to Scotland and Wales: Qualitative evaluation
• RR 496 Maternity rights and mothers' employment decisions
• RR 493 Child support and work incentives: Prospective effects of a larger disregard in the Income Support system
• RR 498 Implementation and second-year impacts for lone parents in the UK Employment Retention and Advancement (ERA) demonstration
• RR 484 The New Deal for Lone Parents, Lone Parent Work Focused Interviews and Working Families‘ Tax Credit: A review of impacts
• RR 467 Mothers’ participation in paid work: the role of ‘mini-jobs’
• RR 471 Child Support Agency client insight research
• RR 468 Survey of relationship breakdown and child maintenance: Interim report
• RR 444 Child Maintenance Redesign Survey: Indications of future behaviours and choices
• RR 443 Lone Parent Work Focused Interviews: Synthesis of findings
• RR 426 New Deal Plus for Lone Parents qualitative evaluation
• RR 423 The Lone Parents Pilots: A qualitative evaluation of Quarterly Work Focused Interviews (12+), Work Search Premium and In Work Credit
• RR 416 Persistent employment disadvantage
• RR 415 The lone parent pilots after 12 to 24 months: an impact assessment of In-Work Credit, Work Search Premium, Extended Schools Childcare, Quarterly Work Focused Interviews and New Deal Plus for Lone Parents
• RR 412 Implementation and first-year impacts of the UK Employment Retention and Advancement (ERA) demonstration
• RR 408 New Deal for Lone Parents: Non-participation qualitative research read summary
• RR 407 What works for whom? A review of evidence and meta-analysis for the Department for Work and Pensions (see chapter 6, pages 71-86)
• RR 405 Child support policy: An international perspective
• RR 404 An investigation of CSA Maintenance Direct Payments: Quantitative study
• RR 402 Child support and work incentives: A literature review
• RR 380 Future policy options for child support: The views of parents
• RR 368 Lone Parents Work Focused Interviews/New Deal for Lone Parents: combined evaluation and further net impacts
• RR 367 Lone parents: In Work Benefit Calculations: work and benefit outcomes
• RR 356 The econometric evaluation of New Deal for Lone Parents
• RR 319 Work Focused Interviews and lone parent initiatives: further analysis of policies and pilots
• RR 315 LPWFI and review meetings administrative data analyses and qualitative evidence
• RR 312 Evaluation of the Single Provider Employment Zone Extension (see chapter 6 pages 71-98)
• RR 310 Evaluation of multiple provider employment zones - early implementation issues (see chapter 7 "Working with lone parents" pages 73-82)
• RR 306 European Social Fund Objective 3 case study research (see: Target group 4)
• RR 286 Research into multiple disadvantaged groups in European Social Fund Objective 3 in England
• RR 285 Investigating the compliance of Child Support Agency clients
• RR 284 Jobcentre Plus Service Delivery Wave Two (see throughout report lone parents' usage of and opinions of services received)
• RR 265 The Employment Retention and Advancement scheme – the early months of implementation Summary and conclusions
• RR 255 Understanding workless people and communities: A literature review (see especially chapter 2 "Who are the workless?" section 2.2 "Lone Parents" page14)
• RR 254 European Social Fund: A profile of inactive beneficiaries
• RR 252 Jobcentre Plus evaluation: summary of evidence (see throughout report sections titled "Lone Parents")
• RR 237 Evaluation of the extension to Lone Parent Work Focused Interviews eligibility: administrative data analysis
• RR 232 Child Support Reform: The views and experiences of CSA staff and new clients
• RR 230 A question of balance: Lone parents, childcare and work
• RR 228 Evaluation of Single Provider Employment Zone Extensions to Young People, Lone Parents and Early Entrants
• RR 226 Attitudes towards child support and knowledge of the Child Support Agency, 2004
• RR 223 Jobcentre Plus Service Delivery Wave One (see especially section 9.2 Summary of findings for client groups - lone parents.)
• RR 222 Delivering the Jobcentre Plus vision: Qualitative research with staff and customers (Phase 3) (see especially chapter 6)
• RR 220 Jobcentre Plus’ delivery of New Tax Credit policy (see especially section 5.2.2 "The impact of the delivery of NTCs on different customer
  groups")
• RR 217 Lone parents cycling between work and benefit
• RR 214 Lone Parents, Health and Work
• RR 209 The British Lone Parent Cohort and their Children 1991 to 2001
• RR 196 Profiling benefit claimants in Britain: A feasibility study (see especially chapter 4 Analysis and results for lone parents pages 45 to 62 and Appendix B pages 105 to 123)
• RR 191 Families and Children 2001: Work and Childcare
• RR 190 Families and Children 2001: Living Standards and the Children
• RR 187 Experiences of lone parents from minority ethnic communities
• RR 183 Final Effects of ONE(see especially pages 25 to 60 and 203 to 232 and 246 to 248 note pages numbers of appendices are out of order in report)
• RR 181 Working Families' Tax Credit in 2001 (see especially page 16 two thirds of working lone parents recieved WFTC)
• RR 180 Family change 1999 to 2001 (see especially table on page 26 showing proportions of types of lone parents - bereaved, never married etc.)
• RR 177 Self-employment as a route off benefit (see especially Overview Self-employment for different client groups pages 105-108)
• RR 175 Easing Transition to Work (see especially page 11 on importance of better off calculations for lone parents on benefits to go into work)
• RR 174 A Comparison of Child Benefit Packages in 22 Countries (see especially pages 25 to 27 on prevalence and type of lone parents)
• RR 171 Qualitative research with clients: Longer term experiences of a work-focused service (see especially chapter 3 on lone parents
• RR 167 Delivering a Work-Focused Service: Views and Experiences Of Clients (see especially pages 65 to 81 on lone parents
• RR 165 Low/Moderate-income Families in Britain: Changes in 1999 - 2000
• RR 164 Low/Moderate-income Families in Britain: Changes in Living Standards
• RR 161 Low Moderate-income Families in Britain: Work, Working Families' Tax Credit and Childcare in 2000
• RR 158 Outcomes for Children of Poverty (see especially page 77 on the impact of non-intact family on almost all outcomes studied in this report
• RR 157 The Dynamics of Poverty in Britain(see especially page 24)
• RR 156 The Short-term Effects of Compulsary Participation in ONE - Survey of Clients: Cohort 2 Wave 1 (see especially pages 31-85)
• RR 154 ONE year on; Clients' medium term experiences of ONElone parents referred to throughout
• RR 153 Families, Poverty, Work and Care: A Review of the Literature on lone parents and Low-Income Couple Families
• RR 152 National Survey of Child Support Agency Clients
• RR 140 Moving towards work The short-term impact of ONE(see especially pages 41-42 - childcare as a barrier to work)
• RR 139 Recruiting Benefit Claimants: A survey of employers in ONE pilot areas(see especially chapter 3 on employers' attitudes and recruitment behaviour towards ONE relevant groups, including making adjustments and satisfaction with performance at work)
• RR 138 Low-income Families in Britain (see especially page 30 - six types of lone parents, and chapter 4 pages 81 to 101 on characteristics of lone parent relationships - including violence etc, e.g. see page 86, 47 per cent of all lone parents parting from two partners had been injured by one or the other, a fifth of those had been injured by both)
• RR 128 The British Lone Parent Cohort 1991 to 1998
• RR 127 Why Not ONE?
• RR 126 First Effects of ONE Part One: Survey of Clients
• RR 122 Lone Parents and Personal Advisors: Roles and Relationships. A Follow-up Sudy of the New Deal for Lone Parents Phase One Prototype
• RR 115 Prospects of Part-Time Work: The Impact of the Back to Work Bonus(see especially chapter 3 on Lone Parents pages 27 to 34)
• RR 110 Evaluation of the New Deal for Lone Parents: “Early Lessons from the Phase One Prototype - Cost-benefit and Econometric Analyses”
• RR 109 Evaluation of the New Deal for Lone Parents: ““Early Lessons from the Phase One Prototype - Findings of Surveys”
• RR 108 Evaluation of the New Deal for Lone Parents: “Early Lessons from the Phase One Prototype - Synthesis Report”
• RR 107 Parents and Employment
• RR 96 Keeping In Touch With The Labour Market
• RR 92 New Deal For lone parents: Learning From the Prototype Areas
• RR 90 Modernising Service Delivery: The Lone Parent Prototype
• RR 89 New Deal for Lone Parents: Evaluation of Innovative Schemes
• RR 88 Attitudes to the Welfare State and The Response to Reform (see especially chapter 5 pages 103 to 133 on the public's attitudes to lone parents)
• RR 80 Lone Parents on the Margins of Work
• RR 79 Moving into work- Bridging housing costs
• RR 78 Lone parents lives : An analysis of partnership, fertility, employment and housing histories in the 1956 British Birth Cohort
• RR 77 What happens to lone parents : A cohort study 1991-1995
• RR 74 Customer view on service delivery in the Child Support Agency
• RR 61 Lone Parents, Work and Benefits
• RR 59 Delivering Social Security: A Cross-National Study( see throughout - Delivery 4 In the case of lone parenthood)
• RR 51 Child Support Agency National Client Satisfaction Survey 1995
• RR 46 Social Assistance in OECD countries Volume I: Synthesis Report (see especially page 42 for table showing the percentage of social assistance benficiaries in each of 24 OECD countries being lone parents)
• RR 40 Changes in Lone Parenthood
• RR 39 Child Support Agency National Client Satisfaction Survey 1994
• RR 36 First Time Customers (see especially chapter 4)
• RR 30 Lone Mothers
• RR 29 Child Support Agency National Client Satisfaction Survey 1993
• RR 25 Lone Parents and Work
• RR 21 Support for Children - A comparison of arrangements in fifteen countries
• RR 14 Child Support Unit National Client Survey 1992
• RR 10 The Benefits Agency National Customer Survey 1991( see especially chapter 7 page 37 to 59, analysis of results by benefit type)
• RR 6 Lone Parent Families in the UK

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families

• No number - research Summary only - Caring and flexible working
• RR 594 Living with poverty A review of the literature on children’s and families’ experiences of poverty
• RR 578 Families with children in Britain: findings from the 2007 Families and Children Study (FACS)
• RR 577 The living standards of families with children reporting low incomes
• RR 569 The impact of financial incentives in welfare systems on family structure - see especially Chapter 6 Conclusions - Overall, there is no consistent and robust evidence to support claims that the welfare system has a significant impact upon family structure
• RR 561 Evaluation of Partners Outreach for Ethnic Minorities (POEM): Interim report
• RR 560 Making decisions about work in one-earner couple households
• RR 549 In-work poverty: a systematic review
• RR 514 Exploring disability, family formation and break-up: Reviewing the evidence
• RR 506 Employment transitions and the changes in economic circumstances of families with children: Evidence from the Families and Children Study (FACS)
• RR 496 Maternity rights and mothers' employment decisions
• RR 487 The circumstances of persistently poor families with children: Evidence from the Families and Children Study (FACS)
• RR 486 Families with children in Britain: findings from the 2006 Families and Children Study (FACS)
• RR 468 Survey of relationship breakdown and child maintenance: Interim report
• RR 463 Sole and joint birth registration: Exploring the circumstances, choices and motivations of unmarried parents
• RR 460 Disability and caring among families with children
• RR 458 Pakistani and Bangladeshi women’s attitudes to work and family
• RR 452 Partnership transitions and mothers’ employment
• RR 449 Synthesising the evidence on Employment Zones
• RR 424 Families with children in Britain: findings from the 2005 Families and Children Study (FACS)
• RR 358 The economic position of large families
• RR 340 Families with children in Britain: Findings from the 2004 Families and Children Study (FACS)
• RR 250 Family life in Britain: Findings from the 2003 Families and Children Study (FACS)
• RR 249 Children in Britain: Findings from the 2003 Families and Children Study (FACS)
• RR 245 The role of work in low income families with children - a longitudinal qualitative study
• RR 211 Characteristics of families in debt and the nature of indebtedness
• RR 206 Families and children in Britain: Findings from the 2002 Families and children study (FACS)
• RR 192 Low-income Families and Household Spending
• RR 191 Families and Children 2001: Work and Childcare
• RR 190 Families and Children 2001: Living Standards and the Children
• RR 181 Working Families Tax Credit in 2001
• RR 180 Family change 1999 to 2001
• RR 174 A Comparison of Child Benefit Packages in 22 Countries
• RR 165 Low/Moderate-income Families in Britain: Changes in 1999 - 2000
• RR 164 Low/Moderate-income Families in Britain: Changes in Living Standards
• RR 161 Low Moderate-income Families in Britain: Work, Working Families' Tax Credit and Childcare in 2000
• RR 158 Outcomes for Children of Poverty
• RR 153 Families, Poverty, Work and Care: A Review of the Literature on lone parents and Low-Income Couple Families
• RR 152 National Survey of Child Support Agency Clients
• RR 140 Moving towards work The short-term impact of ONE(see especially pages 41-42 - childcare as a barrier to work)
• RR 138 Low-income Families in Britain
• RR 48 Leaving Family Credit
• RR 021Support for Children - A comparison of arrangements in fifteen countries
• RR 10 The Benefits Agency National Customer Survey 1991( see especially chpater 7 page 37 to 59, analysis of results by benefit type)
• RR 1 Thirty Families: Their living standards in unemployment

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carers

• RR 597 Employment support for carers
• No number - research Summary only - Caring and flexible working
• RR 559 Spending priorities in the benefits system: Deliberative research with the public
• RR 531 Encouraging labour market activity among 60-64 year olds (see pages 42-45)
• RR 519 A ‘User Voice’ study: Jobcentre Plus customers’ perspective on DWP/DIUS strategy for skills (see chapter 5 "Differences across Customer types")
• RR 514 Exploring disability, family formation and break-up: Reviewing the evidence
• RR 461 Health, disability, caring and employment
• RR 460 Disability and caring among families with children
• RR 306 European Social Fund Objective 3 case study research (see: Target group 4)
• RR 290 Carers' aspirations and decisions around work and retirement
• RR 286 Research into multiple disadvantaged groups in European Social Fund Objective 3 in England
• RR 284 Jobcentre Plus Service Delivery Wave Two (see throughout report carers' usage of and opinions of services received)
• RR 255 Understanding workless people and communities: A literature review (see especially chapter 2 "Who are the workless?" section 2.5 "Carers" page19)
• RR 254 European Social Fund: A profile of inactive beneficiaries
• RR 252 Jobcentre Plus evaluation: summary of evidence (see throughout report sections titled "Carers")
• RR 248 Representing Pensioners (includes information on power of attorney etc)
• RR 223 Jobcentre Plus Service Delivery Wave One (see especially section 9.4 Summary of findings for client groups - carers.)
• RR 222 Delivering the Jobcentre Plus vision: Qualitative research with staff and customers (Phase 3) (see especially chapter 6)
• RR 210 Experiences and consequences of being refused a Community Care Grant
• RR 203 Working lives: The role of day centres in supporting people with learning disabilities into employment (see especially chapter 3) see also Easier to read version
• RR 200 Factors affecting the labour market participation of older workers (see especially chapter 9 "Health and caring")
• RR 194 Savings and Life Events(see especially page 56)
• RR 182 Working after State Pension Age Quantitative Analysis (see page 22 on caring)
• RR 171 Qualitative research with clients: Longer term experiences of a work-focused service (see especially chapter 5 on carers)
• RR 167 Delivering a Work-Focused Service: Views and Experiences Of Clients (see especially pages 94 to 107 on carers)
• RR 140 Moving towards work The short-term impact of ONE(see especially pages 40-41 on caring as a barrier to work)
• RR 72 the Dynamics of Retirement (especially pages 118 to 131)
• RR 27 Making a Claim for Disability Benefits(see especially chapter 4 on carers - page 19 to 21)
• RR 4 Social Security and Community Care: The case of the Invalid Care Allowance

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partners

• RR 569 The impact of financial incentives in welfare systems on family structure - see especially Chapter 6 Conclusions - Overall, there is no consistent and robust evidence to support claims that the welfare system has a significant impact upon family structure
• RR 560 Making decisions about work in one-earner couple households - See especially section 2.2 on partners' work and pages 21-24 and section 4.3.3 - 'Few of the participants felt that their partner’s attitude to them working was a major influence.'
• RR 417 Work Focused Interviews for Partners and enhanced New Deal for Partners evaluation: Synthesis of findings
• RR 407 What works for whom? A review of evidence and meta-analysis for the Department for Work and Pensions (see chapter 7, pages 87-95)
• RR 386 Work Focused Interviews for Partners and Enhanced New Deal for Partners Qualitative Evaluation: Phase 2
• RR 369 New Deal for Disabled People: Survey of Registrants: report of Cohort 3 (see especially chapter 9 pages 185-205)
• RR 352 Work Focused Interviews for Partners and enhanced New Deal for Partners: Quantitative impact assessment
• RR 335 Work Focused Interviews for Partners and Enhanced New Deal for Partners: Quantitative Survey Research
• RR 283 Work Focused Interviews for Partners and Enhanced New Deal for Partners: Qualitative Evaluation, Phase One
• RR 262 Workless couples and partners of benefit claimants: A review of the evidence
• RR 235 Joint claims for JSA evaluation - synthesis of findings
• RR 116 Evaluating Jobseeker's Allowance(see especially chapter 8, pages 25 to 26)
• RR 114 Building Up Pension Rights(see especially chapter 7 links between the pensions of partners page 97 to 102)
• RR 111 Understanding the Impact of the Jobseeker's Allowance (see especially chapter 6 The Economic activity of partners of unemployed people)
• RR 103 Relying on The State, Relying on Each Other
• RR 73 Unemployment and Jobseeking before Jobseeker's Allowance (especially pages 104 to 121)
• RR 71 Stepping Stones to Employment(see especially 46 to 51)
• RR 19 Invalidity Benefit – A survey of recipients (see especially Chapter 8 pages 41 to 45)
• RR 7 Incomes in and out of Work (see especially chapter 7 The economic activity of Partners of Unemployed Men)

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people with disabilities and people with long-term health conditions

• RR 601 The impact of Pathways to Work on work, earnings and self-reported health in the April 2006 expansion areas
• RR 595 Provider-led Pathways: Experiences and views of early implementation
• RR 593 People with mental health conditions and Pathways to Work
• RR 588 British Social Attitudes Survey (BSAS) – Attitudes towards the rights of disabled people: Findings from cognitive interviews
• RR 586 Pathways to Work: the experiences of longer term existing customers Findings from a survey of 4-7 year incapacity benefits customers in the first seven pilot areas
• RR 585 DLA claimants – a new assessment: The characteristics and aspirations of the Incapacity Benefit claimants who receive Disability Living Allowance
• RR 584 Disability Living Allowance and Work Expectations Analysis of the NDDP Eligible Population Survey
• RR 583 Disability and Carers Service Customer Service Survey 2008
• RR 582 A qualitative study of the customer views and experiences of the Condition Management Programme in Jobcentre Plus Pathways to Work
• RR 567 Explaining levels of customer satisfaction with first contact with Jobcentre Plus: results of qualitative research with Jobcentre Plus staff - see especailly chapter 5, pages 23 to 30
• RR 566 Exploring a Distance Travelled approach to WORKSTEP development planning
• RR 564 Differential pricing in contracted out employment programmes: Review of international evidence
- see throughout regarding the possible risks of contractors 'Cream-skimming’ and ‘creaming’ of the most job-ready and ‘parking’ of the most disadvantaged and hardest to help
• RR 559 Spending priorities in the benefits system: Deliberative research with the public
• RR 555 Pathways to Work from incapacity benefits: A study of referral practices and liaison between Jobcentre Plus advisers and service providers
• RR 552 The impact of Pathways on benefit receipt in the expansion areas
• RR 548 Programmes to promote employment for disabled people: Lessons from the United States
• RR 542 Review of international evidence on the cost of disability
• RR 537 Managing mental health and employment
• RR 534 Streamlining the assessment of Attendance Allowance applications with social care assessment: an evaluation of two London pilots
• RR 532 The Pension Service Customer Survey 2007 (see especially pages 26-29)
• RR 527 Pathways to Work: the experiences of existing customers - Findings from a survey of existing incapacity benefits customers in the first seven pilot areas
• RR 525 Pathways to Work for new and repeat incapacity benefits claimants: Evaluation synthesis report
• RR 521 Social housing and worklessness: Qualitative research findings (see Chapter 6 "Further barriers to work facing social tenants" section 6.2)
• RR 519 A ‘User Voice’ study: Jobcentre Plus customers’ perspective on DWP/DIUS strategy for skills (see chapter 5 "Differences across Customer types")
• RR 517 DWP Able to Work: Realising Potential evaluation
• RR 516 Routes onto Incapacity Benefit: Findings from a follow-up survey of recent claimants
• RR 514 Exploring disability, family formation and break-up: Reviewing the evidence
• RR 513 Mental health and employment
• RR 512 Recruitment of Under-Represented Groups into the Senior Civil Service
• RR 498 A cost-benefit analysis of Pathways to Work for new and repeat incapacity benefits claimants
• RR 494 The Pathways Advisory Service: Placing employment advisers in GP surgeries
• RR 487 Evidence on the effect of Pathways to Work on existing claimants
• RR 475 Qualitative research exploring the Pathways to Work sanctions regime
• RR 474 Pathways to Work from incapacity benefits: A study of experience and use of the Job Preparation Premium
• RR 473 The effectiveness of European Social Fund Objective 3 Global Grants in increasing the employability of the most disadvantaged
• RR 469 Routes onto Incapacity Benefit: Findings from a survey of recent claimants
• RR 461 Health, disability, caring and employment
• RR 460 Disability and caring among families with children
• RR 456 Pathways to Work: customer experience and outcomes
• RR 451 Disadvantage Marker Study
• RR 448 Evaluation of Residential Training provision
• RR 446 The use of Jobcentre Plus telephony and face-to-face first contact services by customers with specific communication barriers
• RR 442 The take-up rate of Disability Living Allowance and Attendance Allowance: Feasibility study
• RR 439 Knowing and understanding Disability and Carers Service customers
• RR 435 The impact of Pathways to Work
• RR 432 Long-term impacts of the New Deal for Disabled People
• RR 431 Evaluation of the New Deal for Disabled People: The cost and cost-benefit analyses
• RR 430 New Deal for Disabled People: Third synthesis report – key findings from the evaluation
• RR 429 Landlords’ responses to the Disability Discrimination Act
• RR 418 Pathways to Work: Extension to existing customers (matched case study)
• RR 416 Persistent employment disadvantage
• RR 410 Organisations' responses to the Disability Discrimination Act
• RR 407 What works for whom? A review of evidence and meta-analysis for the Department for Work and Pensions (see chapter 8, pages 97-110)
• RR 400 Economic and social costs and benefits to employers of retaining, recruiting and employing disabled people and/or people with health conditions or an injury: A review of the evidence
• RR 398 Pathways to Work: Findings from the final cohort in a qualitative longitudinal panel of incapacity benefits recipients
• RR 384 New Deal for Disabled People Extensions: examining the role and operation of new Job Brokers
• RR 378 WORKSTEP Modernisation Funds evaluation
• RR 377 New Deal for Disabled People: Second synthesis report and interim findings from the evaluation
• RR 369 New Deal for Disabled People: Survey of Registrants: report of Cohort 3
• RR 354 Early quantitative evidence on the impact of the Pathways to Work pilots
• RR 353 Pathways to Work from Incapacity Benefits: A study of experience and use of Return to Work Credit
• RR 350 Routes onto incapacity benefits: Findings from qualitative research
• RR 348 WORKSTEP evaluation case studies: Exploring the design, delivery and performance of the WORKSTEP Programme
• RR 347 Pathways to Work: Qualitative research on the Condition Management Programme
• RR 345 Incapacity Benefit Reforms Pilot: Findings from the second cohort in a longitudinal panel of clients
• RR 343 The public sector and equality for disabled people
• RR 342 Impacts of the Job Retention and Rehabilitation Pilot
• RR 339 Experiences of the Job Retention and Rehabilitation Pilot
• RR 324 New Deal for Disabled People Evaluation: Survey of Eligible Population, Wave Three
• RR 323 Pathways to Work - extension to some existing customers
• RR 322 Update to the mid-term evaluation of the Objective 3 operational programme for England and Gibraltar - Final report (see chapter 7)
• RR 317 Attitudes to making adjustments to common parts of rented and leased residential premises
• RR 306 European Social Fund Objective 3 case study research (see: Target group 2 throughout)
• RR 305 The Job Retention and Rehabilitation Pilot: reflections on running a randomised controlled trial
• RR 304 Evaluation of online learning module about sickness certification for general practitioners
• RR 301 New Deal for Disabled People: Survey of Employers
• RR 298 The employment rates of disabled people
• RR 291 Training participation by age amongst unemployed and inactive people (see especially report section 2.4.4 "Barriers experienced by disadvantaged groups" page 35)
• RR 286 Research into multiple disadvantaged groups in European Social Fund Objective 3 in England
• RR 284 Jobcentre Plus Service Delivery Wave Two (see throughout report disabled peoples' usage of and opinions of services received)
• RR 279 Desirable outcomes of WORKSTEP: user and provider views
• RR 278 Incapacity Benefit reforms – the Personal Adviser role and practices: Stage Two (see chapter three page 39 regarding IB claimants' reactions)
• RR 277 Disability in the workplace: Small employers' awareness and responses to the Disability Discrimination Act (1995) and the October 2004 duties
• RR 274 Disabled people in a dynamic model of labour supply and labour market transitions
• RR 273 Taking part in a randomised control trial: a participant's eye-view of the Job Retention and Rehabilitation Pilot
• RR 268 Final outcomes from the Permitted Work Rules
• RR 267 Meeting DWP's long-term information needs on disability: A feasibility report
• RR 263 Understanding the service needs of vulnerable pensioners: Disability, ill-health and access to The Pension Service
• RR 260 New Deal for Disabled People Evaluation: Registrants Survey Merged Cohorts (Cohorts one and two, Waves one and two)
• RR 259 Incapacity Benefit Reforms Pilot: Findings from a longitudinal panel of clients
• RR 257 Exploring how General Practitioners work with patients on sick leave
• RR 256 Engaging physicians, benefiting patients: a qualitative study
• RR 255 Understanding workless people and communities: A literature review (see especially chapter 2 "Who are the workless?" section 2.4 "Disabled people and people with health conditions" page16)
• RR 254 European Social Fund: A profile of inactive beneficiaries
• RR 252 Jobcentre Plus evaluation: summary of evidence (see throughout report sections titled "People with health conditions and disabilities")
• RR 248 Representing Pensioners
• RR 246 New Deal for Disabled People: An in-depth study of Job Broker service delivery
• RR 231 Employers and the New Deal for Disabled People - Qualitative research, Wave 2
• RR 227 Job Retention and Rehabilitation Pilot: Employers’ management of long-term sickness absence
• RR 225 The potential for certification of incapacity for work by non-medical healthcare professionals
• RR 224 Developing a Framework for Vocational Rehabilitation: Qualitative Research
• RR 223 Jobcentre Plus Service Delivery Wave One (see especially section 9.1 Summary of findings for client groups - sick/disabled customers)
• RR 222 Delivering the Jobcentre Plus vision: Qualitative research with staff and customers (Phase 3) (see especially chapter 6)
• RR 220 Jobcentre Plus’ delivery of New Tax Credit policy (see especially section 5.2.2 "The impact of the delivery of NTCs on different customer
  groups")
• RR 216 Independent living in later life
• RR 214 Lone Parents, Health and Work
• RR 210 Experiences and consequences of being refused a Community Care Grant
• RR 204 Making the transition: Addressing barriers in services for disabled people
• RR 203 Working lives: The role of day centres in supporting people with learning disabilities into employment (see also Easier to read version
• RR 202 Disability in the workplace: Employers' and service providers' responses to the Disability Discrimination Act in 2003 and preparation for 2004 changes
• RR 200 Factors affecting the labour market participation of older workers (see especially chapter 9 "Health and caring")
• RR 196 Profiling benefit claimants in Britain: A feasibility study (see especially chapter 3 Analysis and results for the sick and disabled pages 23 to 43 and Appendix A pages 87 to 104)
• RR 189 Medical Evidence and Incapacity Benefit: Evaluation of a Pilot Study (see especially chapter 3)
• RR 188 Diversity in disability Exploring the interactions between disability, ethnicity, age, gender and sexuality
• RR 186 Easing the transition into work part 2 client survey (see pages 21 to 22 for example Nearly nine-tenths of those not wanting to work full-time said they had a long-standing illness, disability or infirmity)
• RR 183 Final Effects of ONEespecially pages 61 to 90 and 245 note pages numbers of appendices are out of order in report)
• RR 177 Self-employment as a route off benefit (see especially Overview Self-employment for different client groups pages 105-108)
• RR 176 Electronic government at the Department for Work and Pensions: Attitudes to electronic methods of conducting benefit business (see client groups throughout this report)
• RR 175 Easing Transition to Work (see especially page 11 on importance of better off calculations for disabled people on benefits to go into work)
• RR 173 RR 'Disabled for life?' attitudes towards, and experiences of, disability in Britain
• RR 171 Qualitative research with clients: Longer term experiences of a work-focused service (see especially chapter 4 on people with health problems)
• RR 170 From job seekers to job keepers: job retention, advancement and the role of in-work support programmes (see especially page 57 wage subsidies and page 78 to 80 case management and 88 to 91 Job coaching for disabled people)
• RR 169 Costs and benefits to service providers of making reasonable adjustments under Part III of the Disability Discrimination Act
• RR 167 Delivering a Work-Focused Service: Views and Experiences Of Clients (see especially pages 81 to 93 on sick or disabled clients
• RR 162 Evaluation of the Capability Report: Identifying the Work-Related Capabilities of Incapacity Benefits Claimants (see especially chapter 5 pages 77 to 92)
• RR 160 New Deal for Disabled People: National Survey of Incapacity Benefits Claimants
• RR 157 The Dynamics of Poverty in Britain(see especially pages 27 and 28)
• RR 156 The Short-term Effects of Compulsary Participation in ONE - Survey of Clients: Cohort 2 Wave 1 (see especially pages 85-140)
• RR 154 ONE year on; Clients' medium term experiences of ONE disabled people referred to throughout
• RR 151 Moving between sickness and work
• RR 150 Recruiting Benefit Claimants: A qualitative study of employers who recruited benefit claimants (see throughout but especially 33 to 36 regarding employers' likelihood to recruit people with physical disabilities or mental health problems)
• RR 148 The Role of GPs in Sickness Certification
• RR 145 Well enough to work?
• RR 144 Evaluation of the New Deal for Disabled People Personal Adviser Service Pilots (see especially chapters 4, 5 and 6 pages 79 to 170
• RR 143 Evaluation of the New Deal for Disabled People Personal Innovative Schemes Pilots
• RR 141 Incapacity Benefits & Work Incentives
• RR 140 Moving towards work The short-term impact of ONE(see especially pages 43-45 on physical and mental health barriers to work)
• RR 139 Recruiting Benefit Claimants: A survey of employers in ONE pilot areas(see especially chapter 3 on employers' attitudes and recruitment behaviour towards ONE relevant groups, including making adjustments and satisfaction with performance at work)
• RR 127 Why Not ONE?
• RR 126 First Effects of ONE Part One: Survey of Clients
• RR 106 New Deal for Disabled People: Early Implementation
• RR 94 Disability in Great Britain
• RR 93 Housing Benefit and Supported Accommodation
• RR 88 Attitudes to the Welfare State and The Response to Reform (see especially chapter 6 pages 133 to 148))
• RR 87 Unemployment and Jobseeking: Two years on (See especially chapter 2 pages 34 to 36)
• RR 77 What happens to lone parents : A cohort study 1991-1995 (See especially chapter pages 106 to 112)
• RR 59 Delivering Social Security: A Cross-National Study( see throughout - Delivery2 In the case of incapacity)
• RR 57 Helping Disabled Workers: Disability Working Allowance and Supported Employment
• RR 55 Housing Benefit & Service Charges (see especially parts about hostels and supported accommodation)
• RR 54 Disability, and Benefits and Employment
• RR 46 Social Assistance in OECD countries Volume I: Synthesis Report (see especially page 42 for table showing the percentage of social assistance benficiaries in each of 24 OECD countries being disabled)
• RR 41 Evaluation of Disability Living Allowance and Attendance Allowance
• RR 27 Making a Claim for Disability Benefits
• RR 24 Statutory Sick Pay
• RR 23 Crossing National Frontiers (see throughout by country but also Chapter 17 pages 91-94 on comparing rules on claiming disability benefits abroad)
• RR 20 Invalidity Benefit – A longitudinal survey of new recipients
• RR 19 Invalidity Benefit – A survey of recipients
• RR 18 GPs and IVB - A Qualitative Study of the Role of General Practitioners in the Award of Invalidity Benefit
• RR 17 GPs and IVB - Employers' Choice of Pension Schemes
• RR 13 Researching the Disability Working Allowance Self Assessment Form
• RR 12 Survey of Admissions to London Resettlement Units
• RR 11 Customer perceptions of Resettlement Units
• RR 10 The Benefits Agency National Customer Survey 1991( see especially chapter 7 page 37 to 59, analysis of results by benefit type)
• RR 5 The Attendance Allowance Medical Examination
• RR 4 Social Security and Community Care: The case of the Invalid Care Allowance
• RR 2 Disability, Household Income and Expenditure

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ethnic minorities

• RR 607 A test for racial discrimination in recruitment practice in British cities See especially Conclusions, page 47 - Sixteen applications from ethnic minority applicants had to be sent for a successful outcome in our test compared with nine white.
• RR 600 Evaluation of the Race Equality Procurement pilots
• RR 598 Evaluation of Partners Outreach for Ethnic Minorities (POEM)
• RR 583 Disability and Carers Service Customer Service Survey 2008 - see especially Chapter on Priority Groups - pages 53 to 59
• RR 577 The living standards of families with children reporting low incomes - see especially pages 153 and 178 to 182
• RR 576 Ethnicity and child poverty - disaggregated by Indian, Pakistani, Black Carribean and Black African as well as including research on religion and poverty
• RR 567 Explaining levels of customer satisfaction with first contact with Jobcentre Plus: results of qualitative research with Jobcentre Plus staff - see especailly chapter 5, pages 23 to 30
• RR 564 Differential pricing in contracted out employment programmes: Review of international evidence - see throughout regarding the possible risks of contractors 'Cream-skimming’ and ‘creaming’ of the most job-ready and ‘parking’ of the most disadvantaged and hardest to help
• RR 561 Evaluation of Partners Outreach for Ethnic Minorities (POEM): Interim report
• RR 553 Qualitative evaluation of the Jobseeker Mandatory Activity (JMA) (see page 47 on Beneficiaries or otherwise - ESOL
• RR 519 A ‘User Voice’ study: Jobcentre Plus customers’ perspective on DWP/DIUS strategy for skills (see chapter 5 "Differences across Customer types")
• RR 512 Recruitment of Under-Represented Groups into the Senior Civil Service
• RR 510 Talking like a manager: promotion interviews, language and ethnicity
• RR 495 Evaluation of the Fair Cities Pilots 2007
• RR 491 Estimating ethnic parity in Jobcentre Plus programmes: A quantitative analysis using the Work and Pensions Longitudinal Study (WPLS)
• RR 458 Pakistani and Bangladeshi women’s attitudes to work and family
• RR 451 Disadvantage Marker Study
• RR 446 The use of Jobcentre Plus telephony and face-to-face first contact services by customers with specific communication barriers
• RR 428 Evaluation of the Fair Cities Pilots 2006 Second Interim Report
• RR 416 Persistent employment disadvantage
• RR 407 What works for whom? A review of evidence and meta-analysis for the Department for Work and Pensions (see chapter 9 pages 113-126)
• RR 406 Developing positive action policies: learning from the experiences of Europe and North America
• RR 396 Work, saving and retirement among ethnic minorities: A qualitative study
• RR 387 Sharing and matching local and national data on adults of working age facing multiple barriers to employment: Administrative Datasets for Measuring Impacts on Disadvantage
• RR 365 Specialist Employment Adviser evaluation
• RR 360 Barriers to employment for Pakistanis and Bangladeshis in Britain and constraints
• RR 349 Ethnic minority perceptions and experiences of Jobcentre Plus
• RR 344 Talk on Trial - Job interviews, language and ethnicity
• RR 341 Ethnic penalties in the labour market: Employers and discrimination
• RR 338 Jobcentre Plus Customer Satisfaction: Ethnic Minority Booster Survey 2005
• RR 333 Ethnic minority populations and the labour market: an analysis of the 1991 and 2001 Census
• RR 322 Update to the mid-term evaluation of the Objective 3 operational programme for England and Gibraltar - Final report (see chapter 8)
• RR 306 European Social Fund Objective 3 case study research (see: Target group 3 throughout)
• RR 286 Research into multiple disadvantaged groups in European Social Fund Objective 3 in England
• RR 255 Understanding workless people and communities: A literature review (see especially chapter 2 "Who are the workless?" section 2.3 "Minority ethnic groups" page 15)
• RR 244 Destination of benefit leavers 2004 (see especially section 3.3 "Analysis by ethnicity")
• RR 229 Ethnic Minority Outreach: An evaluation
• RR 201 Delivering benefits and services for black and minority ethnic older people (includes specific chapters on Indian, Bangladeshi, Pakistani, Chinese, African, Carribean and Irish case studies)
• RR 188 Diversity in disability - Exploring the interactions between disability, ethnicity, age, gender and sexuality
• RR 187 Experiences of lone parents from minority ethnic communities
• RR 179 Refugees' Opportunities and Barriers in Employment and Training
• RR 177 Self-employment as a route off benefit (see especially Overview Self-employment for different client groups pages 105-108
• RR 170 From job seekers to job keepers: job retention, advancement and the role of in-work support programmes (see especially page 59 wage subsidies and pages 85 to 87 case management for ethnic minorities
• RR 121 Evaluation of the "Pension Power for You" Helpline(see especially page 26 - [ethinic minorities] represented three per cent of callers, compared with six per cent of the population...)
• RR 94 Disability in Great Britain (See especially pages 33 to 34 on prevalence of diability among different ethnic minorities)
• RR 87 Unemployment and Jobseeking: Two years on (See especially chapter 2 pages 27 to 28)

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self-employed & entrepreneurs

• RR 597 Employment support for carers see especially pages 60-62
• RR 437 Jobcentre Plus Annual Employer (Market View) Survey 2006-07
• RR 395 Self-employment and retirement
• RR 306 European Social Fund Objective 3 case study research (see: Target group 6 throughout)
• RR 301 New Deal for Disabled People: Survey of Employers
• RR 194 Savings and Life Eventsespecially pages 55 and 77
• RR 184 Business start up support for young adults delivered by the Princes Trust a comparative study of labour market outcomes
• RR 182 Working after State Pension Age Quantitative Analysis (see page 30 proportion of men and women self-employed by age
• RR 177 Self-employment as a route off benefit
• RR 176 Electronic government at the Department for Work and Pensions: Attitudes to electronic methods of conducting benefit business (see client groups throughout this report
• RR 120 Lifetime Experiences of Self-Employment
• RR 114 Building Up Pension Rights
• RR 84 Self-Employed people and National Insurance contributions
• RR 83 Pensions and retirement planning (see especially chapter 8 -some key sub-groups
• RR 37 Contributions Agency Customer Satisfaction Survey 1994 (see especially chapter 5 pages 38 to 53 )
• RR 28 Contributions Agency Customer Satisfaction 1993
• RR 16 Contributions Agency Customer Satisfaction Survey 1992

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employers

• RR 607 Understanding small employers' likely responses to the 2012 workplace pension reforms: Report of a qualitative study See especially chapter 3 page 23 - There was very low awareness of the forthcoming pension reforms among all employers in this study.
• RR 607 A test for racial discrimination in recruitment practice in British cities See especially Conclusions, page 47 - Sixteen applications from ethnic minority applicants had to be sent for a successful outcome in our test compared with nine white.
• RR 597 Employment support for carers see especially chapter 5 The Role of Employers (pages 59-76, carers are not particularly visible to employers and there the predominant approach to them is ad hoc rather than strategic or informed)
• No number - research Summary only - Caring and flexible working
• RR 592 Pensions industry responses to the workplace pension reforms: Qualitative research with pension providers and intermediaries
• RR 591 Current practices in the workplace personal pension market: Qualitative research with pension providers and intermediaries
• RR 581 Research on the Pensions Education Fund in 2008/09 see especially pages 105 and 106
• RR 566 Exploring a Distance Travelled approach to WORKSTEP development planning - see especially section 4.3 Employer understanding and attitudes pages 53-54
• RR 547 Understanding employers’ likely responses to the workplace pension reforms 2007: Report of a qualitative study
• RR 546 Employers’ attitudes and likely reactions to the workplace pension reforms 2007: Report of a quantitative survey
• RR 545 Employers’ Pension Provision Survey 2007
• RR 537 Managing mental health and employment
• RR 535 Costs of running pension schemes: findings of a feasibility study
• RR 531 Encouraging labour market activity among 60-64 year olds (see pages 68-71)
• RR 530 Informing the piloting of Deduction from Earnings Orders as the primary method of collecting child maintenance
• RR 529 Child Support Agency – employers' views on setting up and processing Deduction from Earnings Orders
• RR 528 Employer attitudes to risk sharing in pension schemes: a qualitative study
• RR 524 Options and Choices Events: testing implementation and delivery in Trailblazer districts (see section 3.7 "Engaging Employers")
• RR 513 Mental health and employment
• RR 510 Talking like a manager: promotion interviews, language and ethnicity
• RR 507 Evaluation of the Pensions Education Fund (see especially chapters 3 and 6)
• RR 477 Building a coherent strategy for engagement: Deliberative research with employers
• RR 455 Employer responses to an ageing workforce: a qualitative study
• RR 437 Jobcentre Plus Annual Employer (Market View) Survey 2006-07
• RR 428 Evaluation of the Fair Cities Pilots 2006 Second Interim Report
• RR 419 DWP Employers Survey
• RR 410 Organisations' responses to the Disability Discrimination Act
• RR 400 Economic and social costs and benefits to employers of retaining, recruiting and employing disabled people and/or people with health conditions or an injury: A review of the evidence
• RR 397 Employer attitudes to personal accounts: Report of a quantitative survey
• RR 393 Employers use of alternative Jobcentre Plus service delivery channels: investigation of issues
• RR 372 Jobcentre Plus Annual Employer (Market View) Survey 2005-06
• RR 371 Employer attitudes to personal accounts: Report of a qualitative study
• RR 365 Specialist Employment Adviser evaluation (see chapter 2, pages 17-26)
• RR 361 A quantitative survey of companies supported by European Social Fund Objective 3 (2006)
• RR 360 Barriers to employment for Pakistanis and Bangladeshis in Britain and constraints
• RR 347 Employer engagement in Jobcentre Plus: Qualitative research of the employer engagement strategy
• RR 344 Talk on Trial - Job interviews, language and ethnicity
• RR 341 Ethnic penalties in the labour market: Employers and discrimination
• RR 329 Employers' Pension Provision Survey 2005
• RR 325 Survey of employers' policies, practices and preferences relating to age
• RR 303 Evaluation of the European Social Fund Objective 3 support for companies
• RR 294 Providing pensions information and advice in the workplace where there is little or no employer contribution: Pilot evaluation findings based on survey and qualitative research (see chapter 10, "Employers perspectives", pages 141-154)
• RR 292 An evaluation of scheme joining techniques in workplace pension schemes with an employer contribution
• RR 291 Training participation by age amongst unemployed and inactive people (see especially report section 2.4.5 "Employer attitudes", page 38 and 4.2.2 "Employers views of training", page 72 )
• RR 277 Disability in the workplace: Small employers' awareness and responses to the Disability Discrimination Act (1995) and the October 2004 duties
• RR 266 Micro-employers' attitudes towards pensions for themselves and their employees: A report on small-scale qualitative research with employers
• RR 264 Ambition: identifying best practice for demand-led approaches
• RR 261 Jobcentre Plus Employer (Market View) Survey 2004
• RR 247 Financial plans for retirement: womens' perspectives (see especially sections 8.3 and 8.4)
• RR 246 New Deal for Disabled People: An in-depth study of Job Broker service delivery (see section 5.5.3: "Employment environment, working conditions and employer behaviour"
• RR 245 The role of work in low income families with children - a longitudinal qualitative study (see small section, page 36 "Relationship with employer")
• RR 231 Employers and the New Deal for Disabled People - Qualitative research, Wave 2
• RR 227 Job Retention and Rehabilitation Pilot: Employers’ management of long-term sickness absence
• RR 225 The potential for certification of incapacity for work by non-medical healthcare professionals
• RR 224 Developing a Framework for Vocational Rehabilitation: Qualitative Research
• RR 207 Employers' Pension Provision Survey 2003
• RR 203 Working lives: The role of day centres in supporting people with learning disabilities into employment (see especially page 25) see also Easier to read version
• RR 202 Disability in the workplace: Employers' and service providers' responses to the Disability Discrimination Act in 2003 and preparation for 2004 changes
• RR 199 Pension scheme changes and retirement policies: An employer and employee perspective
• RR 185 Employer engagement and the London labour market
• RR 184 Business start up support for young adults delivered by the Princes Trust a comparative study of labour market outcomes
• RR 169 Costs and benefits to service providers of making reasonable adjustments under Part III of the Disability Discrimination Act
• RR 163 Employers Pension Provision Survey 2000
• RR 161 Low Moderate-income Families in Britain: Work, Working Families' Tax Credit and Childcare in 2000 (see provision of childcare by employers pages 78 and 82)
• RR 155 Barriers to employment for offenders and ex-offenders (see especially 55-68, 107-138, 145-179,259-267)
• RR 150 Recruiting Benefit Claimants: A qualitative study of employers who recruited benefit claimants
• RR 144 Evaluation of the New Deal for Disabled People Personal Adviser Service Pilots (see especially chapter 7 on Employers' experiences, pages 171 to 189)
• RR 143 Evaluation of the New Deal for Disabled People Personal Innovative Schemes Pilots
• RR 139 Recruiting Benefit Claimants: A survey of employers in ONE pilot areas
• RR 135 Earnings Top-up Evaluation: Synthesis Report(see especially pages 55-57)
• RR 132 Earnings Top-up Evaluation: Employers' Reactions
• RR 123 Employers' Pension Provision 1998
• RR 113 Piloting Change - Interim Qualitative Findings from the Earnings Top-up Evaluation (see especially chapter 4, pages 85 to 102)
• RR 106 New Deal for Disabled People: Early Implementation(see especially chapter 6)
• RR 98 Employers’ Pension Provision 1996
• RR 95 Low Paid Work in Britain (see especially chapter 4, pages 109 to 136)
• RR 89 New Deal for Lone Parents: Evaluation of Innovative Schemes (see especially pages 29 to 33)
• RR 82 Pension Scheme Investment Policies
• RR 76 Recruiting Long-term Unemployed People : Employers views of the National Insurance Contributions Holiday Scheme
• RR 75 Experiences of Occupation Pension Scheme wind-up
• RR 67 Maternity Rights and Benefits in Britain 1996(see especially pages 31 to 40 and chapter 3 pages 56 to 79 and chapter 5 pages 123 to 139)
• RR 58 Employers Pension Provision 1994
• RR 54 Disability, and Benefits and Employment(see especially employers attitudes - pages 100 to 106)
• RR 32 Employers and Family Credit
• RR 31 Educating Employers
• RR 28 Contributions Agency Customer Satisfaction 1993
• RR 24 Statutory Sick Pay
• RR 17 GPs and IVB - Employers' Choice of Pension Schemes
• RR 16 Contributions Agency Customer Satisfaction Survey 1992

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low-skilled or low-qualified people

• RR 565 Attitudes towards investment choice and risk within the personal accounts scheme: Report of a qualitative study - see especially section 3.2.1 Other issues raised, where respondents in low-paid work focus on the need for trust and safety in personal account pension schemes
• RR 564 Differential pricing in contracted out employment programmes: Review of international evidence - see throughout regarding the possible risks of contractors 'Cream- skimming’ and ‘creaming’ of the most job-ready and ‘parking’ of the most disadvantaged and hardest to help
• RR 560 Making decisions about work in one-earner couple households - See section 2.2 pages 21-22 'The working partners typically worked in manual occupations... it was particularly common for male partners to work in the building trade... or as a driver. Several partners worked in... catering...some worked in security or as cleaners. It was relatively uncommon for working partners of either gender to be employed in offices or shops.'
• RR 549 In-work poverty: a systematic review
• RR 553 Qualitative evaluation of the Jobseeker Mandatory Activity (JMA) (see page 47 on Beneficiaries (or otherwise)
• RR 549 In-work poverty: a systematic review (see especially page 35
• RR 500 Mandating Intensive Activity Period for jobseekers aged 50+: final report of the quantitative evaluation (see especially report section 5.5 "Impact variations by highest qualification" pages 65-75; also section 6.4.5 page 94)
• RR 473 The effectiveness of European Social Fund Objective 3 Global Grants in increasing the employability of the most disadvantaged
• RR 392 Adult Learning Option baseline tracker study
• RR 391 Evaluation of Skills Coaching trials and Skills Passports A synthesis of qualitative and quantitative evidence
• RR 375 The impact of learning on unemployed, low-qualified adults: A systematic review
• RR 286 Research into multiple disadvantaged groups in European Social Fund Objective 3 in England
• RR 177 Self-employment as a route off benefit (see especially Overview Self-employment for different client groups pages 105-108)
• RR 140 Moving towards work The short-term impact of ONE(see especially pages 34-35 on lack of qualificatins as a barrier to work
• RR 135 Earnings Top-up Evaluation: Synthesis Report (note: Recipients had few educational or other qualifications. Eight out of 10 left school at the minimum age. One in ten had problems with literacy or numeracy. page 3)
• RR 134 Earnings Top-up Evaluation: Effects on Low Paid Workers
• RR 133 Earnings Top-up Evaluation: Qualitative Evidence
• RR 132 Earnings Top-up Evaluation: Employers' Reactions
• RR 131 Earnings Top-up Evaluation: Effects on Unemployed People
• RR 95 Low Paid Work in Britain
• RR 92 New Deal For lone parents: Learning From the Prototype Areas (see especially profile pages 35 to 37 and skills barriers to work page 60)
• RR 87 Unemployment and Jobseeking: Two years on (See especially chapter 2 page 36)

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repeat benefit claimants

• RR 567 Explaining levels of customer satisfaction with first contact with Jobcentre Plus: results of qualitative research with Jobcentre Plus staff - see especailly chapter 5, pages 23 to 30
• RR 564 Differential pricing in contracted out employment programmes: Review of international evidence - see throughout regarding the possible risks of contractors 'Cream- skimming’ and ‘creaming’ of the most job-ready and ‘parking’ of the most disadvantaged and hardest to help
• RR 559 Spending priorities in the benefits system: Deliberative research with the public
• RR 394 Repeat Jobseekers Allowance spells
• RR 217 Lone parents cycling between work and benefit

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drug or alcohol mis-users

li>RR 564 Differential pricing in contracted out employment programmes: Review of international evidence - see throughout regarding the possible risks of contractors 'Cream- skimming’ and ‘creaming’ of the most job-ready and ‘parking’ of the most disadvantaged and hardest to help
• RR 553 Qualitative evaluation of the Jobseeker Mandatory Activity (JMA) (see page 47 on Beneficiaries (or otherwise)
• RR 521 Social housing and worklessness: Qualitative research findings (see Chapter 6 "Further barriers to work facing social tenants" Section 6.5)
• RR 509 High hopes: Supporting ex-prisoners in their lives after prison (see especially chapter 4)
• RR 464 progress2work and progress2work- LinkUP: an exploratory study to assess evaluation possibilities
• RR 451 Disadvantage Marker Study (see report section 5.1 Awareness and Knowledge of Disadvantage Markers from page 47, especially Figure 5.1 "use of the markers, by type", page 49)
• RR 448 Evaluation of Residential Training provision
• RR 407 What works for whom? A review of evidence and meta-analysis for the Department for Work and Pensions (see chapter 10 pages 129-137)
• RR 387 Sharing and matching local and national data on adults of working age facing multiple barriers to employment: Administrative Datasets for Measuring Impacts on Disadvantage
• RR 306 European Social Fund Objective 3 case study research (see: Target group 5 throughout)
• RR 286 Research into multiple disadvantaged groups in European Social Fund Objective 3 in England
• RR 210 Experiences and consequences of being refused a Community Care Grant
• RR 176 Electronic government at the Department for Work and Pensions: Attitudes to electronic methods of conducting benefit business (see client groups throughout this report
• RR 170 From job seekers to job keepers: job retention, advancement and the role of in-work support programmes (see especially pages 80 to 82 case management for people with a history of substance abuse)
• RR 140 Moving towards work The short-term impact of ONE(see especially page 45 - few alcoholics raised the subject with their Personal Adviser, those who did felt the advice given was not constructive)
• RR 55 Housing Benefit & Service Charges (see especially parts about hostels and supported accommodation)
• RR 12 Survey of Admissions to London Resettlement Units
• RR 11 Customer perceptions of Resettlement Units

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offenders & ex-offenders

• RR 610 Delivering better housing and employment outcomes for offenders on probation
• RR 564 Differential pricing in contracted out employment programmes: Review of international evidence - see throughout regarding the possible risks of contractors 'Cream-skimming’ and ‘creaming’ of the most job-ready and ‘parking’ of the most disadvantaged and hardest to help
• RR 553 Qualitative evaluation of the Jobseeker Mandatory Activity (JMA) (see page 47 on Beneficiaries (or otherwise)
• RR 521 Social housing and worklessness: Qualitative research findings (see Chapter 6 "Further barriers to work facing social tenants" section 6.6)
• RR 509 High hopes: Supporting ex-prisoners in their lives after prison
• RR 464 progress2work and progress2work- LinkUP: an exploratory study to assess evaluation possibilities
• RR 451 Disadvantage Marker Study (see report section 5.1 Awareness and Knowledge of Disadvantage Markers from page 47, especially Figure 5.1 "use of the markers, by type", page 49)
• RR 407 What works for whom? A review of evidence and meta-analysis for the Department for Work and Pensions (see chapter 10 pages 129-137)
• RR 387 Sharing and matching local and national data on adults of working age facing multiple barriers to employment: Administrative Datasets for Measuring Impacts on Disadvantage
• RR 306 European Social Fund Objective 3 case study research (see: Target group 5 throughout)
• RR 286 Research into multiple disadvantaged groups in European Social Fund Objective 3 in England
• RR 255 Understanding workless people and communities: A literature review (see especially chapter 2 "Who are the workless?" section 2.8 "Offenders and ex-offenders" page16)
• RR 210 Experiences and consequences of being refused a Community Care Grant
• RR 177 Self-employment as a route off benefit (see especially Overview Self-employment for different client groups pages 105-108)
• RR 170 From job seekers to job keepers: job retention, advancement and the role of in-work support programmes (see especially pages 82 to 85 case management for ex-offenders)
• RR 155 Barriers to employment for offenders and ex-offenders (see especially 55-68, 107-138, 145-179,259-267)

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homeless people

• RR 564 Differential pricing in contracted out employment programmes: Review of international evidence - see throughout regarding the possible risks of contractors 'Cream- skimming’ and ‘creaming’ of the most job-ready and ‘parking’ of the most disadvantaged and hardest to help
• RR 509 High hopes: Supporting ex-prisoners in their lives after prison (see chapter 3 especially sections 3.3.4. and 3.4, pages 45-48)
• RR 464 progress2work and progress2work- LinkUP: an exploratory study to assess evaluation possibilities (see report pages 50 and 51)
• RR 451 Disadvantage Marker Study (see report section 5.1 Awareness and Knowledge of Disadvantage Markers from page 47, especially Figure 5.1 "use of the markers, by type", page 49 also "lack of clarity regarding the difference between markers for homelessness" page 17)
• RR 210 Experiences and consequences of being refused a Community Care Grant
• RR 55 Housing Benefit & Service Charges (see especially parts about hostels and supported accommodation)
• RR 44 Resettlement Agency Customer Satisfaction Survey 1994
• RR 12 Survey of Admissions to London Resettlement Units
• RR 11 Customer perceptions of Resettlement Units

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medical personnel

• RR 593 People with mental health conditions and Pathways to Work
• RR 582 A qualitative study of the customer views and experiences of the Condition Management Programme in Jobcentre Plus Pathways to Work
• RR 537 Managing mental health and employment
• RR 494 The Pathways Advisory Service: Placing employment advisers in GP surgeries (see especially report section 2.2 "How GPs engaged their patients" pages 21-24 and section 5.1 "GP's views" pages 53-55 )
• RR 479 Evaluation of the GP Education Pilot: Health and Work in General Practice
• RR 305 The Job Retention and Rehabilitation Pilot: reflections on running a randomised controlled trial (see especially report section 3.3 and 3.3.1 "Marketing to GPs")
• RR 304 Evaluation of online learning module about sickness certification for general practitioners
• RR 257 Exploring how General Practitioners work with patients on sick leave
• RR 256 Engaging physicians, benefiting patients: a qualitative study
• RR 225 The potential for certification of incapacity for work by non-medical healthcare professionals
• RR 224 Developing a Framework for Vocational Rehabilitation: Qualitative Research
• RR 189 Medical Evidence and Incapacity Benefit: Evaluation of a Pilot Study (see especially chapter 2)
• RR 162 Evaluation of the Capability Report: Identifying the Work-Related Capabilities of Incapacity Benefits Claimants (see especially chapter 2 Medical Services doctors pages 17 to 30)
• RR 148 The Role of GPs in Sickness Certification
• RR 18 GPs and IVB - A Qualitative Study of the Role of General Practitioners in the Award of Invalidity Benefit
• RR 17 GPs and IVB - Employers' Choice of Pension Schemes
• RR 5 The Attendance Allowance Medical Examination

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our staff

• RR 595 Provider-led Pathways: Experiences and views of early implementation
• RR 593 People with mental health conditions and Pathways to Work
• RR 587 Housing Benefit – a literature review - see especially pages 35 to 39
• RR 580 Jobseekers Regime test site evaluation: Qualitative research
• RR 566 Exploring a Distance Travelled approach to WORKSTEP development planning - see especially section 4.1 Staff understanding and attitudes pages 49-51
• RR 555 Pathways to Work from incapacity benefits: A study of referral practices and liaison between Jobcentre Plus advisers and service providers
• RR 553 Qualitative evaluation of the Jobseeker Mandatory Activity (JMA)
• RR 555 Pathways to Work from incapacity benefits: A study of referral practices and liaison between Jobcentre Plus advisers and service providers
• RR 553 Qualitative evaluation of the Jobseeker Mandatory Activity (JMA) (see throughout but especially from page 41)
• RR 539 Disability Employment Adviser (DEA) Organisation in Jobcentre Plus
• RR 534 Streamlining the assessment of Attendance Allowance applications with social care assessment: an evaluation of two London pilots (see especially chapters 6 and 7)
• RR 529 Child Support Agency – employers' views on setting up and processing Deduction from Earnings Orders (see report pages 17-19)
• RR 524 Options and Choices Events: testing implementation and delivery in Trailblazer districts (see especially chapter 4)
• RR 518 Evaluation of the trial of Back to Work group sessions
• RR 517 DWP Able to Work: Realising Potential evaluation
• RR 512 Recruitment of Under-Represented Groups into the Senior Civil Service
• RR 508 In and Out of Work pilot evaluation: Findings from staff and customer research
• RR 505 Review of the Interventions Delivery Target (ee especially chapters 3, 4 and 7)
• RR 474 Pathways to Work from incapacity benefits: A study of experience and use of the Job Preparation Premium (see especially report section 5.2 pages 56-57)
• RR 439 Knowing and understanding Disability and Carers Service customers
• RR 436 Qualitative evaluation of the Telephone Intervention Pilot
• RR 418 Pathways to Work: Extension to existing customers (matched case study)
• RR 399 Phase 2 evaluation of Multiple Provider Employment Zones: Qualitative study (see chapter 4 pages 41-58)
• RR 383 Housing Benefit and Council Tax Benefit as in-work benefits; claimants and advisors knowledge, attitudes and experiences
• RR 365 Specialist Employment Adviser evaluation
• RR 346 Pathways to Work: Qualitative research on the Condition Management Programme (see especially report section 6.2 "Job satisfaction among Condition amanagement Programme staff" pages 49-51)
• RR 339 Experiences of the Job Retention and Rehabilitation Pilot
• RR 319 Work Focused Interviews and lone parent initiatives: further analysis of policies and pilots (see chapter 3 for analysis of lone prent advisers' perceptions and issues)
• RR 280 The use and development of alternative service delivery channels in Jobcentre Plus: a review of recent evidence (see chapter 4 "Experiences and views of Jobcentre Plus staff" from page 95)
• RR 278 Incapacity Benefit reforms – the Personal Adviser role and practices: Stage Two
• RR 276 Jobcentre Plus customer service performance and delivery: A qualitative review
• RR 263 Understanding the service needs of vulnerable pensioners: Disability, ill-health and access to The Pension Service (see chapter 6 "Providing Services to the Target Group" pages 101-122)
• RR 253 Delivering the Jobcentre Plus vision
• RR 252 Jobcentre Plus evaluation: summary of evidence
• RR 246 New Deal for Disabled People: An in-depth study of Job Broker service delivery
• RR 243 Research into the Single Room Rent regulations (see especially section 3.7 "The role of Rent Officers" - but note - these are employed by Local Authorities, not DWP)
• RR 238 Evaluation of Jobcentre Plus Window Display Pilot (see especially chapter 4 "Views of staff")
• RR 236 Staff safety in Jobcentre Plus offices
• RR 233 Review of the structure of the Jobcentre Plus Business Delivery Target
• RR 232 Child Support Reform: The views and experiences of CSA staff and new clients
• RR 229 Ethnic Minority Outreach: An evaluation (see especially chapter 4 "Other agencies’ perspectives on EMO")
• RR 222 Delivering the Jobcentre Plus vision: Qualitative research with staff and customers (Phase 3) (see especially chapter 7)
• RR 220 Jobcentre Plus’ delivery of New Tax Credit policy (see especially chapters 2 and 3 5.2.2
• RR 218 Management styles and characteristics of local authority housing benefit managers (but note - these are employed by Local Authorities, not DWP)
• RR 205 The Pension Service Customer Survey 2003
• RR 183 Final Effects of ONE
• RR 175 Easing Transition to Work (see especially pages 42 to 46 on staff knowledge of back-to-work measures)
• RR 167 Delivering a Work-Focused Service: Views and Experiences Of Clients (which discusses clients' experiences with our personal advisers etc.)
• RR 166 Delivering a Work-Focused Service: Final Findings from ONE Case Studies and Staff Research
• RR 162 Evaluation of the Capability Report: Identifying the Work-Related Capabilities of Incapacity Benefits Claimants (see especially chapters 3 and 4 pages 31 to 76)
• RR 154 ONE year on; Clients' medium term experiences of ONE (see especially on Personal Advisers - PAs - throughout)
• RR 147 Evaluation of the Minimum Income Guarantee Claim Line (see especially pages 23 to 27 Quality of telephone service)
• RR 144 Evaluation of the New Deal for Disabled People Personal Adviser Service Pilots
• RR 141 Incapacity Benefits & Work Incentivessee especially pages 18-21, 48 and Appendix A, especially A2
• RR 137 The Verification Framework: Early Experiences of Implementation
• RR 136 Modernising Service Delivery - The Better Government for Older People Prototypessee especially chapters 3 and 5)
• RR 129 Housing Benefit and the Appeals Service
• RR 127 Why Not ONE?
• RR 126 First Effects of ONE Part One: Survey of Clientssee especially chapter 4 contacts with staff
• RR 122 Lone Parents and Personal Advisors: Roles and Relationships. A Follow-up Sudy of the New Deal for Lone Parents Phase One Prototype
• RR 113 Piloting Change - Interim Qualitative Findings from the Earnings Top-up Evaluation (see especially pages 13 to 27 and chapter 2, pages 13 to 46)
• RR 109 Evaluation of the New Deal for Lone Parents: “Early Lessons from the Phase One Prototype - Findings of Surveys”(especially pages 153- 182)
• RR 108 Evaluation of the New Deal for Lone Parents: “Early Lessons from the Phase One Prototype - Synthesis Report” (especially chapter 5 Assessment of the Personal Adviser Approach pages 67-80)
• RR 106 New Deal for Disabled People: Early Implementation(several chapters are to do with our staff)
• RR 104 Modernising Service Delivery: The Integrated Services Prototype
• RR 90 Modernising Service Delivery: The Lone Parent Prototype (see especially chapter 4 pages
• RR 89 New Deal for Lone Parents: Evaluation of Innovative Schemes (see especially page 69 - personal qualities of staff were critical and had a great impact on experiecnes of particpants )
• RR 79 Moving into work- Bridging housing costs (see especially page 41 to 48)
• RR 74 Customer view on service delivery in the Child Support Agency
• RR 70 Delivering Benefits to Unemployed 16 and 17 year olds
• RR 69 Delivering Benefits to Unemployed People
• RR 65 Customer Contact with the Benefits Agency
• RR 63 Exploring Customer Satisfaction
• RR 62 Unemployment and Jobseeking
• RR 51 Child Support Agency National Client Satisfaction Survey 1995
• RR 42 War Pensions Agency Customer Satisfaction Survey 1994
• RR 39 Child Support Agency National Client Satisfaction Survey 1994
• RR 37 Contributions Agency Customer Satisfaction Survey 1994
• RR 35 Choosing Advice on Benefits
• RR 29 Child Support Agency National Client Satisfaction Survey 1993
• RR 28 Contributions Agency Customer Satisfaction 1993
• RR 27 Making a Claim for Disability Benefits(see especially outreach workers - page 29 to 30)
• RR 16 Contributions Agency Customer Satisfaction Survey 1992
• RR 14 Child Support Unit National Client Survey 1992
• RR 9 Evaluating the Social Fund
• RR 8 Working the Social Fund

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