Patient experience

NHS Patient Feedback Challenge

Launched in March 2012 the NHS Patient Feedback Challenge (PFC) has spread patient-focused improvements through the NHS. Supported by a £1 million fund from the Department of Health and managed by the NHS Institute, the PFC has supported nine separate … Read more → – NHS Patient Feedback Challenge

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Alcohol treatment system is performing well

The system for treating problem alcohol use amongst adults in England is working well for many people, statistics recently released by the National Treatment Agency (NTA ) have shown. More people who need help for alcohol use are coming forward … Read more → – Alcohol treatment system is performing well

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NHS Friends and Family Test: publication guidance

The Friends and Family test is a simple question to be asked of patients about their experience of care. It will be implemented nationally for acute inpatients and A&E from April 2013 (and in maternity services from October 2013). The … Read more → – NHS Friends and Family Test: publication guidance

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Brand new look for Patient Information Forum’s website

The Patient Information Forum (PiF) – the UK association for professionals that work in the field of consumer health information – is delighted to announce the launch of its brand new website, following a successful application for funding from the … Read more → – Brand new look for Patient Information Forum’s website

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New guidance to bring confidence and reassurance to patients

Following last year’s commitment from the Government to enable patients to view their own GP records online by 2015, new guidance is now available to help people gain an understanding of their electronic health and care records and how to … Read more → – New guidance to bring confidence and reassurance to patients

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