Tagged: Friends and Family Test

Building a culture of compassionate care: the friends and family test

Seeking and acting on patient feedback is key to improving the quality of healthcare services and putting patients at the centre of everything we do. From 1 April 2013, all patients in acute inpatient hospital wards and A&E departments across … Read more → – Building a culture of compassionate care: the friends and family test

Building a culture of compassionate care – the Friends and Family Test

Seeking and acting on patient feedback is key to improving the quality of healthcare services and putting patients at the centre of everything we do. From 1 April 2013, all patients in acute inpatient hospital wards and A&E departments across … Read more → – Building a culture of compassionate care – the Friends and Family Test

Guidance for NHS trusts on the NHS friends and family test

Guidance for NHS trusts on the NHS friends and family test has been published today by the Department of Health.  The guidance details the background, requirements and implications of putting into practice a national friends and family test within the … Read more → – Guidance for NHS trusts on the NHS friends and family test

Friends and Family Test: what it means for NHS

Following the recent announcement by the Prime Minister of a ‘Friends and Family Test’ to be implemented in the NHS, in response to recommendations by the Nursing Care Quality Forum, the Department of Health has issued more information about the … Read more → – Friends and Family Test: what it means for NHS