Quality

Friends and Family Test to start in April 2013

Seeking and acting on patient feedback is key to improving the quality of our services and putting patients at the heart of everything we do. From 1 April, all patients in acute inpatient hospital wards and A&E departments across the … Read more → – Friends and Family Test to start in April 2013

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Sir Bruce Keogh announces final list of outliers

In response to a request from the Prime Minister, Sir Bruce Keogh (the Medical Director) announced an investigation into hospitals that are persistent outliers on mortality indicators. Sir Bruce identified a number of organisations that had been outliers for two years … Read more → – Sir Bruce Keogh announces final list of outliers

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Quality in the new health system – improving and maintaining quality from April 2013

The National Quality Board (NQB) has published a draft report – Quality in the new health system – maintaining and improving quality from April 2013 – setting out how quality will operate in the new health system. The report sets … Read more → – Quality in the new health system – improving and maintaining quality from April 2013

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Strategic clinical networks

The NHS Commissioning Board Authority has set out its plans for a small number of national networks to improve health services for specific patient groups and conditions. Called strategic clinical network, these organisations will build on the success of network … Read more → – Strategic clinical networks

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