13 December 2010 by Dafydd Vaughan. 1 Comment.
Earlier this year, we released a rebuilt version of the Consumer Focus Energy Price Comparison service (EPC). The EPC was inherited from Energywatch – a predecessor to Consumer Focus and provides an idea of the cheapest energy costs for each supplier based on a number of factors. These include usage type (high, medium or low [...]
9 December 2010 by Dafydd Vaughan. No Comments.
Over the past few months the Energy team at Consumer Focus have been working to develop a way to publish information about the way energy suppliers handle complaints. The aim is to provide people with additional useful information which can be used when deciding which energy supplier to use. The team has been compiling quarterly [...]
6 April 2010 by Dafydd Vaughan. No Comments.
The UK General Election is likely to be called today. When it is, CF Labs will have to follow a strict set of guidelines on what public activities it can undertake. This means that we will probably go very quiet until after the results are announced. Despite this, we will still be working away on [...]
Consumer Focus is the independent champion for consumers across England, Wales, Scotland and (for postal consumers) in Northern Ireland. We operate across the whole of the economy, persuading businesses and public services to put consumers at the heart of what they do.
www.consumerfocus.org.uk
