Energy Price Comparison Service
The Energy Price Comparison Service (EPC) was inherited from Energywatch – a predecessor to Consumer Focus. The EPC provides a rough idea of the cheapest cost from each supplier based on factors such as location, usage type and payment type.
Last year, Consumer Focus appointed a new supplier of data for the service. CF Labs has undertaken a complete rebuild of the system to receive this data and include various new features such as permanent URLs, updated PDF Fact Sheets and a better account management system.
Energy Supplier Performance Service
The Energy Supplier Performance Service (ESP) is a new service for publishing rankings for energy companies based upon their handling of complaints. The service ranks energy suppliers using a star rating system – 0 for the worst performing company, 5 for the best. The data used to power the service is updated quarterly by the Energy team at Consumer Focus.
As well as displaying current rankings, a historical view is also available and the data is published in JSON and CSV formats.