Driving examiner strike - candidates to attend tests
|Publisher:||Driving Standards Agency|
|Published date:||28 June 2011|
|Mode/topic:||Roads, Road safety|
The Driving Standards Agency (DSA) is urging all driving test candidates booked to take a test on Thursday 30 June to attend as usual regardless of the threat of strike action by examiners who are members of the Public and Commercial Services (PCS) union.
DSA’s chief executive Rosemary Thew said:
“Not all examiners are members of the PCS union and even if they are, we cannot be sure that they will not turn up for work. We therefore want candidates to attend so that practical tests can be delivered if possible. Theory tests are not affected and will be taking place as planned.
“Candidates who turn up but are unable to take their tests because of industrial action will not have to contact DSA to re-book. They should hear from us with a new date within five to ten working days. We apologise for the inconvenience this will cause and will do everything we can to minimise disruption for our customers."
If no examiner is available for a test, a new date will be rebooked automatically by DSA and the candidate will be sent details of the new test. If candidates fail to attend they will not be able to claim out-of-pocket expenses if their tests are cancelled and they will need to rebook their own tests.
DSA’s customer service centre for practical tests might also be affected by the strike action. Customers who wish to book a practical test will still be able to use DSA's internet booking service at direct.gov.uk/drivingtest.
Details about claiming out-of-pocket expenses can be found at direct.gov.uk/drivingtestexpenses.