Accessibility

The Department of Energy and Climate Change (DECC) is committed to making this website accessible to all users, regardless of circumstances. We actively work to increase the accessibility and usability of the site; if you have any questions or suggestions regarding the accessibility of this site, or if you have difficulty using any part of it, please contact us.

Standards compliance

We are working towards ensuring that all pages on this site comply with priority 2 guidelines (AA) of the W3C Web Content Accessibility Guidelines. Whilst DECC strives to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. We are continually seeking out solutions that will bring all areas of the site up to the same level of overall accessibility. These standards are in line with best practice according to Government website guidelines published by the Central Office of Information (COI).

How do I make the text bigger so that it is easier for me to read?

Some users might find screen text easier to read by increasing the size at which text is displayed. To do this you should simply adjust your browser’s settings.

  • Using Internet Explorer, go to View > Text size > and select the size you want
  • Using Firefox, go to the View menu, select Zoom and then either Increase Ctrl + +, Decrease Ctrl + – or Normal Ctrl + 0.
  • Using Opera, View > Zoom > and select the size you want

Using Safari you can zoom in and out on text and images by holding down the Apple key and pressing the + or − key. Alternatively you can increase or decrease text size is by selecting Make Text Bigger or Make Text Smaller in the View menu.

You can also adjust the colour of text and backgrounds using controls in your web browser.

Access Keys

As a way of assisting you around the site access keys have been setup on all major links and can easily be activated by using the keys below.

If you do not know how to use an access key follow the instructions below:

Browsers for PCs

  • Firefox 2+: Hold down the ALT and SHIFT keys and then press the number of the access key
  • Safari: Hold down the ALT key and press the number of the access key
  • Chrome: Hold down the ALT key and press the number of the access key
  • Opera 9+: Hold SHIFT and the ESC key and the list of access keys will appear.
  • Internet Explorer 5+: Hold down the ALT key, press the access key, release all and press ENTER

Browsers for Macs

  • Firefox: Hold down the CTRL and OPTION keys, press the number of the access key
  • Safari: Hold down the CTRL and OPTION keys, press the number of the access key
  • Chrome: Hold down the CTRL and OPTION keys, press the number of the access key
  • Opera 9+: Hold SHIFT and the ESC key and the list of access keys will appear.

Access Keys on DECC

S - Skip navigation

1 - Home page

2 - News

3 - Site map

4 - Search

5 - Publications

7 - Complaints procedure

8 - Terms and conditions

9 - Email updates

0 - Access key details

What are PDFs and how do I read them?

PDF stands for Portable Document File. You need a plug-in called Adobe Reader to view these files which you can download for free from Adobe’s website. Users who have concerns about accessibility should visit Adobe’s accessibility website. Recent versions of Acrobat Reader have a Read Out Loud facility, which can be found under the View menu.

How can I view a Word file if I don’t have Word software?

A free Word viewer is available from Microsoft at the Microsoft Download Center. You’ll find Word, Excel and PowerPoint viewers here too. Open source versions of similar software can be accessed at http://www.openoffice.org/

Alternative formats for documents

If you require a document in an alternative format such as audio, Braille or large print, then please contact us by post, telephone or email.
Department of Energy & Climate Change

3 Whitehall Place
London
SW1A 2AW

Tel: 0300 060 4000 (standard national rate)

Email: correspondence@decc.gsi.gov.uk

Accessibility software

  1. JAWS is a screen reader for Windows. A time-limited, downloadable demo is available.
  2. Lynx is a free text-only web browser for blind users with refreshable Braille displays.
  3. Opera is a visual browser with many accessibility-related features, including text zooming, user stylesheets and image toggle. A free downloadable version is available. It is compatible with Windows, Macintosh, Linux, and several other operating systems.

Accessibility services

  1. HTML Validator is a free service for checking web pages conform to published HTML standards.
  2. Lynx Viewer is a free service for viewing what your web pages would look like in Lynx.

Please note that these links are placed here only for your convenience only and not as an endorsement of either product or software.

Exceptions

Whilst DECC strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. DECC is aware of the following accessibility exceptions on decc.gov.uk; these are actively being investigated:

  • Examples of HTML e-newsletters that have been previously broadcast have been made available on the site. In order to get HTML emails to appear consistently through the suite of available email clients developers tend to use HTML tables in the build, this ensures layout consitency but does not adhere to accessibility guidlines (WAI 5.2) 
  • We cannot guarantee the accessibility of third party embed objects such as YouTube, Vimeo, Slideshare and Dipity. We do endeavour to provide alternative content to that provided by each of the elements.
DECC will audit the website regularly to ensure it is as accessible as possible.

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