This snapshot, taken on
03/10/2012
, shows web content acquired for preservation by The National Archives. External links, forms and search may not work in archived websites and contact details are likely to be out of date.
 
 
The UK Government Web Archive does not use cookies but some may be left in your browser from archived websites.

Website of the UK government

Please note that this website has a UK government accesskeys system.

Public services all in one place

Main menu

Wednesday, 3 October 2012

What to do if you disagree with an HM Revenue & Customs decision

If you think a decision by HM Revenue & Customs (HMRC) is wrong or unreasonable you may be able to challenge that decision. You can either do this yourself or authorise a professional adviser to do so on your behalf.

What to do if you disagree with an HMRC decision

If you're not happy with a decision HMRC has made, follow the links below to find out what you need to do and when. The process is different depending on the type of decision you disagree with.

Self Assessment, PAYE, National Insurance contributions, and more

How to appeal against an HMRC decision and what options are available to you after you have appealed, including information on what to do if you and HMRC can’t agree.

Tax credits

If you're not happy with a tax credits decision, you may have the right to appeal. You'll normally have to appeal within 30 days of when the Tax Credit Office sent you their decision.

Child Benefit

If you're not happy with a Child Benefit decision, you may have the right to appeal. You'll normally have to appeal within one month of when the Child Benefit Office sent you their decision.

Decisions related to the restoration of goods seized by Customs

If HMRC refuses to return seized goods to you or imposes conditions on the return, you have the right to have the decision reviewed if you disagree with it.

Access keys