When you buy goods or services the law protects your consumer rights.

This means you can get help if you’re treated unfairly or when things go wrong. This includes:

  • faulty goods
  • poor service
  • problems with contracts
  • problems with builders
  • rogue traders

Citizens Advice can give you help and advice about your consumer rights.

Citizens Advice
www.adviceguide.org.uk
08454 04 05 06
08454 04 05 05 (Welsh language)

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