Urgent and emergency care

The Department’s vision for urgent and emergency care is of universal, continuous access to high quality urgent and emergency care services. In practice this will mean that whatever our urgent or emergency care need, whatever our location, we get the best care from the best person, in the best place and at the best time.

Paramedic with his vehicle

Heatwave Plan for England 2012 published

The Heatwave Plan and accompanying guidance is intended to raise public and professional awareness on how to prepare in case of severe hot weather and potential heatwaves this summer. The … Read more → – Heatwave Plan for England 2012 published

Changes to ambulance response time categories

Changes to prioritise the most critically ill patients, increase the number of vehicles available to reach patients most in need and reduce the number of cancelled ambulances have been announced. … Read more → – Changes to ambulance response time categories

Major trauma centres to open across England

A network of 22 new centres specialising in treating patients who suffer from major trauma will open across England, Health Secretary Andrew Lansley has announced. These specialist trauma centres will … Read more → – Major trauma centres to open across England

NHS Standard Contract 2012/13 available

The NHS Standard Contract for 2012/13 is published today and brings together the previous four core contracts into a single restructured contract. The contract is for use by commissioners when … Read more → – NHS Standard Contract 2012/13 available

NHS 111 Minimum Data Set

The Department has published statistical information on calls made to the NHS 111 service up to and including October 2011 from the four sites providing this service at this time. The … Read more → – NHS 111 Minimum Data Set

Industrial action on Wednesday 30 November

Emergency and critical care services will be operating normally and 999 calls will be responded to, during industrial action in the NHS on Wednesday 30 November. Accident & Emergency Departments … Read more → – Industrial action on Wednesday 30 November

Management of blood-exposure in personnel of public and voluntary services

Letter from Professor Matthew Cooke, National Clinical Director for Urgent and Emergency Care, seeks to clarifiy existing policy on the need for public and voluntary services workers, such as fire … Read more → – Management of blood-exposure in personnel of public and voluntary services