Privacy Policy

We are committed to protecting your privacy.  We use the information we collect about you to process orders and to provide a more personalised service.  We may also use it to tell you about changes in our services or about special offers we think you'll find of interest.
All of the information you give us is private and secure.  We do not currently sell or rent information about our customers, and would not do so without asking you first.  Under the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.  Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Tate Ticketing is covered by Tate's Website Privacy Policy.


Cookies must be enabled for use during the session when using our e-commerce facilities

Cookies are small files which are sent to your browser and stored on your computer's hard disk.  If you have registered with the Tate, then your computer will store an identifying code in the cookie which means you do not need to type in your logon number each time you return to the site.  Other than this, we do not store your password or any other information in the cookie, or use it for any other purpose.

To enable cookies in Internet Explorer follow the instructions below.

Internet Explorer:

Click Tools, Internet Options, Security, Internet, Custom Level and scroll down until you find cookies.

If you want to shop on our website make sure that you enable per-session cookies (not stored).  If you would like your customer number to be entered automatically next time you use our online ticketing make sure that cookies stored on your computer is enabled.


Click Tools, Options, Privacy and click Accept Cookies from Sites


Click Safari, Preferences, Security and click Accept Cookies Only From Sites I Navigate To or Always


By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by Tate in the manner set out in this Privacy Policy.  If you have any questions or concerns about the information we hold about you, you can also email us at