Role of soft factors in patronage growth and modal split in the bus market in England
|Publisher:||Department for Transport|
|Published date:||2 March 2010|
|Mode/topic:||Roads, Public transport|
This is a report on research into the value that bus and car users place on bus soft factors such as real time information and security (CCTV) and the impact on demand that would be expected if such measures were introduced.
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- Role of soft factors in patronage growth and modal split in the bus market in England (PDF – 5942 KB)
- Bus soft factors appendices (PDF – 2027 KB)
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