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Wednesday, 4 April 2012

How cookies are used by Directgov

Directgov wants to provide online services that are easy to use, useful and reliable. This can involve placing small amounts of information on your computer or mobile phone or other device. These include small files known as cookies. There's a link to general advice about managing cookies at the end of this page.

Why Directgov uses cookies

Cookies cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
  • analysing data to help us understand how you use online government services so we can improve them

Our use of cookies

Important information about this list of cookies

This list is not yet complete. It will be updated as further information is gathered from companies and government departments Directgov works with.

Cookies for measuring use of services

By understanding how people use Directgov, we can improve the information provided. This also ensures that the service is available when you want it and fast. We use a number of different methods of gathering this data, including services provided by the following companies.

Speed-Trap

Name: usy46gabsosd
Typical content: which Directgov pages visited during this visit
Expires: when user exits browser

Name: directgovCSAuvt
Typical content: which Directgov pages you have visited and when
Expires: 1 year

Name: directgovCSADBID
Typical content: randomly generated number
Expires: 1 year

Name: jobseekerscsaDBID
Typical content: randomly generated number
This cookie is used by the Directgov jobs and skills search.
Expires: 1 year

Name: jobseekerscsauvt
Typical content: which Directgov pages you have visited and when
This cookie is used by the Directgov jobs and skills search.
Expires: 1 year

Keynote cookie

Makes sure you don't receive an invite to a site survey more than once.

Name: R2PROD%5FSESSIONID 
Typical content: randomly generated globally unique identifier key
Expires: at end of session

Google Analytics

Name: _utma
Typical content: randomly generated number
Expires: 2 years

Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes

Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser

Name: _utmz
Typical content: randomly generated number and information about how the page was reached (eg directly or via a link, organic search or paid search)
Expires: 6 months

Name: __utmmobile
Typical content: randomly generated number
Expires: 2 years
For further details on the cookies set by Google Analytics, see the link below.

Third party advertising cookies

Where government uses advertising, it wants to make sure that this money is well spent. To help measure this, the following cookies are used on pages which are being marketed.

Doubleclick
Name: doubleclick.net
Typical content: randomly generated number
Expires: 2 years

GroupM
Name: b3-uk.mookie1.com or uk.gmads.net
Typical content: randomly generated number
Expires: 13 months

Cookies to make specific web services work

Site customisation

Name: style
Typical content: which text size you've selected
This allows the text size you’ve selected to be remembered.
Expires: when user exits browser

Online forms

These cookies allow your selections or preferences that you’ve already made to be remembered when you're completing a form.

Name: NSC_qspe-dtnq-wjq-ttm
Typical content: what information you've already entered
This cookie allows you to complete the form without re-entering information you've already given.
Expires: when the user exits the browser

Name: PHPSESSID
Typical content: randomly generated number
Expires: when the user exits the browser

Cookies for using personalised answer tools (eg redundancy pay calculator)

These cookies allow your selections or preferences that you’ve already made to be remembered.

Name: KillIDado
Typical content: randomly generated number
Expires: when the user exits the browser

Name: KillIDrep
Typical content: randomly generated number
Expires: when the user exits the browser
Cookies for using mobile services

Cookies for using mobile services

These cookies allow your selections or preferences that you’ve already made to be remembered.

Name: ARPT
Typical content: randomly generated number
Expires: when user exits browser

Name: m_herebefore
Ensures that you only see the bookmark reminder message once when browsing with an iPhone.
Typical content: whether you've been shown the bookmark message
Expires: 14 weeks

Name: m_test_cookie
This tests whether the m_herebefore cookie will work on your phone
Typical content: does not store any data
Expires: when user exits browser

Name: directgov_articleusefulness
Typical content: user rating information
This cookie allows the 'comment on this article' function to work on mobile phones.
Expires: when user exits browser

Name: directgov_polling
Typical content: which polls have been responded to
This cookie allows online polls to work on mobile phones.
Expires: when user exits browser

Name: forcewww
Typical content: remembers users' preference for main website over mobile site
Expires: when user closes browser

Cookies for using Local Directgov services

When you put in your location to find a local council service (eg 'pay your council tax'), Local Directgov needs a cookie to work.

Name: JSESSIONID
This allows the service to remember your selections or preferences that you’ve already made.
Typical content: randomly generated number
Expires: when user exits browser

Cookies for using Directgov Innovate website - innovate.direct.gov.uk

Name: has_js
Typical content: whether your browser has JavaScript enabled
Expires: when user exits browser

Name: _dgs_session
This cookie is placed on the Directgov syndication website.
Typical content: contains no usable data
Expires: when user exits browser

Other cookies served under the Directgov domain

Government departments and agencies sometimes use other cookies when delivering services on the Directgov site. These include the following:

Benefits adviser (direct.gov.uk/benefitsadviser)
Name: Arrowpoint; Portal OSSO; Oracle Access Manager; Oracle HTTP Server
These cookies help site navigation, user authentication and service availability.
Expires: session

Driving licenses – online services
For cookie information, see:
http://www.dft.gov.uk/dvla/privacy/DLO%20privacy.aspx?ext=dg

Driving tests (practical and theory) (driverpracticaltest.direct.gov.uk)
Name: ASP.NET_SessionId
This cookie helps the service store the choices you make.
Typical content: randomly generated number
Expires: When user exits browser

Jobcentre Plus – local office search (los.direct.gov.uk)
Name: asp.net_sessionid
This cookie helps to store search results.
Typical content: session ID
Expires: When user exits browser

Name: asp.net_sessionid
This detects whether cookies are supported by the browser.
Typical content: session ID
Expires: When user exits browser

Jobseekers Allowance (direct.gov.uk/jsaonline)
Name: Arrowpoint; Portal OSSO; Oracle Access Manager; Oracle HTTP Server
These cookies help site navigation, user authentication, and service availability.
Expires: session

Journey planner (directgov.transportdirect.info)
For cookie information, see:
http://directgov.transportdirect.info/Web2/staticwithoutprint.aspx?id=_web2_about_privacypolicy

Personalised numberplates (dvlaregistrations.direct.gov.uk)
For cookie information, see:

http://www.dft.gov.uk/dvla/privacy/RegistrationCookies.aspx

Schools and children centre finder (schoolsfinder.direct.gov.uk)
Name: CFID
Typical content: sequential number
Expires: 30 years

Name: CFTOKEN
Typical content: sequential number
Expires: 30 years

Sharp (sharp.direct.gov.uk)
For cookie information, see:
http://www.dft.gov.uk/site/terms/privacy-and-cookie

State Pension Age Calculator
Name: genderCookie, dayCookie, monthCookie, yearCookie
These cookies help remember your settings if you return to the form.
Typical content: User’s gender and birthday
Expires: when user exits browser

Tales of the Road (sharp.direct.gov.uk)
For cookie information, see:
http://www.dft.gov.uk/site/terms/privacy-and-cookie

Tax Disc – applications (taxdisc.direct.gov.uk)
Name: session
This cookie helps the service to recognise your device so you don't have to give the same information several times during one task.
Expires: When user exits browser


Volunteering search (volunteering.direct.gov.uk)
For cookie information, see:
http://www.homeoffice.gov.uk/terms

Cookies on Directgov from social networking websites

Directgov has links so you can use social networking websites (eg Facebook and Twitter) with Directgov. For example, you can bookmark and share links using the toolbar at the bottom of each page. These websites may place cookies on your computer. To find out more, see 'How do you use this toolbar?'.

Managing your cookies

To find out how to allow, block, delete and manage cookies, follow the link below and select the browser you are using. You can also read your browser's built-in or online help for more information.

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Why are we asking for this information?

  • we want to hear what you think about the quality and usefulness of our pages
  • your comments will help us improve our pages
  • your comments will also help with the future development of Directgov
  • telling us what you think will help make sure we give you the very best service

Additional links

Online benefits advice

If you need advice on benefits, pensions and credits, see what you might get by using the online calculator

Claim Jobseeker's Allowance online

If you need to apply for Jobseeker's Allowance, do it online at a time that suits you

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