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Knowledge and understanding

Read about each of the required skills and a description of what those skills mean at level 3

<<< Skills Development Framework online home page

Use the quick links below to jump between the different skill levels

Level 3

Level 4

Level 5

Level 6

Level 7

Level 8

Skills at level 3


Knowledge and understanding

Effective communication and engagement with children, young people and families

  • Can listen, respond and communicate relevantly to the needs of the young person within an integrated working environment.
  • Understand the relative importance and impact of verbal and non-verbal communication.

Child and young person development

  • Understands how young people develop emotionally, physically, sexually, intellectually, morally, socially and develop their character.
  • Takes account of equality and diversity in supporting positive outcomes.
  • Understands the young person's position in a family or caring network, and the importance of parental engagement in achieving outcomes for the young person.
  • Observes and records appropriately to meet needs.

Safeguarding and promoting the welfare of the child or young person

  • Knows the law and policy areas relevant to their role in respect of safeguarding.
  • Understands what is meant by safeguarding and knows the different ways young people may be harmed.
  • Knows when and how information can be shared and with whom.

Supporting transitions

  • Knows what constitutes a transition and how and when to intervene.
  • Understands and identifies how young people respond to change.
  • Knows the referral routes and processes within own organisation and to other organisations.

Multi-agency and integrated working

  • Understands own role and responsibilities within service/organisation and team.
  • Understands the role and responsibilities of others within service/organisation and team.
  • Uses appropriate language to support integrated working.

Information sharing

  • Understands the purpose of providing information and what constitutes appropriate information.
  • Is aware of and utilises the methods of information sharing and ensures signposting to others.
Page updated: 15 September 2011

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