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Effective communication and engagement with children, young people and families

Read about each of the required skills and a description of what those skills mean at level 7 (advanced practitioner)

<<< Skills Development Framework online home page

Use the quick links below to jump between the different skill levels

Level 3

Level 4

Level 5

Level 6

Level 7

Level 8

Skills at level 7

Explanation at level 7

Effective communication and engagement with children, young people and families

Listens, consults and negotiates to build confidence and trust

  • Demonstrates advanced listening, consultation and negotiation skills, engaging young people positively to make their own decisions, build confidence and trust, which encourages them to be an active partner in integrated working.

Communicates with authority

  • Communicates with authority, in a manner that both commands respect, and respects young people, as individuals and groups.

Respects, recognises the rights of, and negotiates around the views of others

  • Respects the role and contribution of young people and others within the young people’s workforce, including their right to be heard, and negotiates with other professionals involved in integrated working to reach consensus.
Page updated: 15 September 2011

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