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Knowledge and understanding

Read about each of the required skills and a description of what those skills mean at levels 4 and 5 (developing practitioner)

<<< Skills Development Framework online home page

Use the quick links below to jump between the different skill levels

Level 3

Level 4

Level 5

Level 6

Level 7

Level 8

Skills at levels 4 & 5


Knowledge and understanding

Effective communication and engagement with children, young people and families
  • Listens, consults, responds and communicates relevantly to the needs of the young person within an integrated working environment.
  • How to use different forms of verbal and non-verbal communication and how they may impact on the young person and their family.
  • Demonstrates respect and support.
Child and young person development
  • Understands how young people develop emotionally, physically, sexually, intellectually, morally, socially and how they develop their character.
  • Knows the purpose of taking account of equality and diversity in supporting positive outcomes.
  • Understands the young person’s position in a family or caring network, and the importance of parental engagement in achieving outcomes for the young person.
  • Know how to observe and record appropriately to meet needs.
Safeguarding and promoting the welfare of the child or young person
  • Understands law and policy areas relevant to role in respect of safeguarding and how it is applied in the service/organisation.
  • Knows what is meant by safeguarding and the different ways young people may be harmed.
  • Understands own role in safeguarding and when and how information can be shared and with whom.
Supporting transitions
  • Knows what constitutes an effective transition and how those most at risk of exclusion or underachievement can be supported.
  • Knows how to intervene appropriately within an integrated working context.
  • Understands how young people respond to change.
  • Identifies and uses referral routes within own organisation and to other organisations
Multi-agency and integrated working
  • Knows own role and responsibilities within service/organisation.
  • Knows role of other services/organisations in integrated working practice.
  • Can identify common conflicts encountered in integrated working and how to resolve them.
  • Knows how to improve own practice and acts as a role model within integrated working.
  • Knows and uses appropriate language to support and develop integrated working.
Information sharing
  • Know the purpose of providing information and what constitutes appropriate information.
  • Methods of information sharing and how to evaluate information
Page updated: 15 September 2011

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