Here you can find out how to contact us via our infoline numbers and contact form as well as finding our office address and how to get here.
We'd like to hear from you...
You can contact us using our simple contact form
Contact numbers and helplines
General information line* 0300 123 1033
Apprenticeship framework certification queries 0114 261 5800
Social Work Improvement Fund queries 0113 386 2285
The helplines are open between 8AM and 8PM Monday to Friday.
Where we are
11 Albion Street
Phone: 0113 244 6311
Fax: 0113 390 7744
Email: Please use the contact form
Directions to the Leeds office
From Leeds City train station:
As you leave via the main entrance, turn right past M&S and follow the road round to the end. Go straight ahead at the pedestrian crossing, past Cafe Nero up Albion Street. Go under the shopping centre, past H&M, and the entrance to City Exchange is on the left. Our reception is on the second floor - you don't need to ask at the building reception desk.
There is also some more detailed information for visitors to our Leeds office.
If you wish to make a complaint, please have a look at our complaints process.