Achieving organisational wide culture change can be a significant challenge, especially in healthcare settings. Achieving reductions in healthcare associated infections (HCAIs) within this environment can be a driver to delivering change.
Organisations often struggle to deliver change, with some of the reasons cited including:
- Conflicting priorities
- Acceptance of the status quo
- Divergent thinking on what the key issues are
- Challenged environments
- A belief that making improvements will be impossible or ‘we have always done it this way’
- Change is not perceived to be beneficial
There are three important organising principles that can help achieve organisational change and sustainable reductions in HCAI:
- Belief – a confidence that zero tolerance to avoidable infections is achievable from ward to board
- Behaviour – appropriate actions are put in place, and embedded to stress the importance of infection prevention and control and improvement sustainability
- Be sure – ensure assurance processes are effective in identifying and mitigating risks with clear accountability of consequences at every level, and provides assurance to Board and Trust.
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Organisational Culture – Transformational Change (PDF, 29.6 KB)