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National Bereavement Survey (VOICES)

The National Bereavement Survey aims to capture the Views Of Informal Carers and an valuation of Services (VOICES).

It is a postal questionnaire to measure satisfaction with services received in the year before death.

To avoid further burdening the patients themselves this survey collects information from bereaved relatives and friends in the months after the patient's death.

The Office for National Statistics (ONS) is carrying out the survey on behalf of the Department of Health.

This information supports the NHS Outcomes Framework and the need to gather information to monitor service delivery and further inform service improvements.

The results from the 2011 survey will be reported for England as a whole but will also describe findings for health regions.

Content from the Office for National Statistics.
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