Terms and conditions and privacy policy

Access and use of this site by you constitutes your acceptance of these Terms and Conditions. This takes effect from the date on which you first use this website.

Linking to the Department of Health website

We do not object to you linking directly to pages on this site. We reserve the right to move or change our website URLs at any time. Rather than deep linking we recommend linking to section homepages, which are less likely to move or change.

Linking from the Department of Health website

We are not responsible for the content or reliability of the websites we link to and do not necessarily endorse the views expressed within them. We aim to replace broken links to other sites but cannot guarantee that these links will always work as we have no control over the availability of other sites.

Virus protection

We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the internet.
We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

© Crown copyright 2011

You may use and re-use the information featured on this website (not including logos or photographs) unless identified as another party’s copyright free of charge in any format or medium, under the terms of the Open Government Licence. We encourage users to establish hypertext links to this website.

Any email enquiries regarding the use and re-use of this information resource should be sent to:

Logos, images and videos

If you wish to copy logos, images or videos from the dh.gov.uk website or any of our online channels, you must contact the Department of Health for further guidance and authorisation.

Case studies

For some of these, content may not be Crown Copyright. You should contact the contributor of the case study/case history for permission to re-use it.

Third party copyright

The permission to reproduce Crown protected material does not extend to the material on this site which is identified as being the copyright of a third party or for any photographic images. Authorisation to reproduce such material must be obtained from the copyright holders concerned.

Intellectual property

The names, images and logos identifying the Department of Health are proprietary marks.If you wish to copy or use the DH logo, you must get prior approval from the Department of Health’s branding team. (nhs.identity@dh.gsi.gov.uk).

Social media, bookmarking and digital engagement

RSS feeds: Our RSS feeds can be used as part of your website, however, we do require that proper format and attribution are used. The attribution text should read ‘DH RSS feeds’or ‘dh.gov.uk/health/rss-feeds’ as appropriate. We reserve the right to prevent the distribution of DH RSS feed content and do not accept any liability for these feeds.

Social bookmarking: Use of our social bookmarking links is subject to the general Terms and Conditions of this site, see ‘Linking from the Department of Health website’.

Social media: Our Twitter policy and moderation policies can be found on the Digital Health blog along with background documents on our wider digital engagement strategy.

Disclaimer

The Department of Health website and material relating to Government information, products and services (or to third party information, products and services), is provided ‘as is’, without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility,
security and accuracy.

We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or lossof use of, data or profits arising out of or in connection with the use of the Department of Health website.

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subjectto the exclusive jurisdiction of the courts of England and Wales.

Although we may from time to time monitor or review discussions, chat, postings,transmissions, bulletin boards and the like on dh.gov.uk, we are under no obligation to do so and assume no responsibility or liability arising from the content of any such locations nor for any error, omission, infringement, defamation, obscenity, or inaccuracy contained in any information within such locations on dh.gov.uk.

We may revise these terms and conditions without notice. Please check regularly. Continued use of the Department of Health website after a change has been made is your acceptance of the change.

Privacy policy

This page explains our privacy policy and how we will use and protect any information about you that you give us when you visit this website.

This privacy statement only covers Department of Health websites. It does not cover all sites that can be linked to from this site, so you should always be aware when you are moving to another site and read the privacy statement on that site.

What information do we collect?

From time to time, you will be asked to submit personal information about yourself (e.g.name and email address) in order to receive or use services on our website. Such services include bulletins, email updates, website feedback.

By entering your details in the fields requested you enable the Department of Health and its service providers to provide you with the services you select. Any information you provide tothe Department of Health will only be used by us, our agents and service providers and will not be disclosed unless we are obliged or permitted to by law to do so.

If you post or send offensive, inappropriate or objectionable content anywhere on dh.gov.uk or otherwise engage in any disruptive behaviour on dh.gov.uk, we may use whatever information is available to us, about you, to stop such behaviour. We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met or when you no longer wish to continue your subscription.

The Data Protection Act

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.
We do not pass on your details to any third party or other government department.

Changes to our policy

If our privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing the page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Security

This site has security measures in place to protect the loss and alteration of information under our control.

Use of cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • Enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • Recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • Measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast.

You can manage these small files yourself through your browser setting.

Current cookies

We use the following cookies on our website

Cookie: Speed-trap
Name: dohCSADBID, dohCSAuvt
Purpose: So service is available when you want it and fast, we measure numbers and volumes of visitors.

Cookie: Speed-trap
Name: usy46gabsosd
Purpose: To understand what visitors want to use and not to use, so we can improve the service you receive and archive what is not used

Cookie: Google Analytics
Name:__utma, __utmb, __utmz, __qca
Purpose: So service is available when you want it and fast, we measure numbers and volumes of visitors.

Cookie: ReCaptcha
Name: PREF
Purpose: To remember your selections or preferences that you’ve already made when looking at information or using a service. We use this in our email this page functionality.

Cookie: ReCaptcha
Name: NID
Purpose: In completing a task, to enable you to complete the task without re-entering information already given. We use this in our email this page functionality.

Cookie: Bespoke cookie
Name: STYLE
Purpose: To remember your selections or preferences that you’ve already made when looking at information or using our service.

Contact us

If you have any questions about these terms and conditions or the practices of this website, please contact the Digital Communication team.

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