Urgent and emergency care

The Department’s vision for urgent and emergency care is of universal, continuous access to high quality urgent and emergency care services. In practice this will mean that whatever our urgent or emergency care need, whatever our location, we get the best care from the best person, in the best place and at the best time.

Paramedic with his vehicle

See more guidance and information on urgent and emergency care.

NHS Standard Contract 2012/13 available

The NHS Standard Contract for 2012/13 is published today and brings together the previous four core contracts into a single restructured contract. The contract is for use by commissioners when … Read more → – NHS Standard Contract 2012/13 available

NHS 111 Minimum Data Set

The Department has published statistical information on calls made to the NHS 111 service up to and including October 2011 from the four sites providing this service at this time. The … Read more → – NHS 111 Minimum Data Set

Industrial action on Wednesday 30 November

Emergency and critical care services will be operating normally and 999 calls will be responded to, during industrial action in the NHS on Wednesday 30 November. Accident & Emergency Departments … Read more → – Industrial action on Wednesday 30 November

Management of blood-exposure in personnel of public and voluntary services

Letter from Professor Matthew Cooke, National Clinical Director for Urgent and Emergency Care, seeks to clarifiy existing policy on the need for public and voluntary services workers, such as fire … Read more → – Management of blood-exposure in personnel of public and voluntary services

A&E quality indicators: May 2011

The latest provisional Accident and Emergency quality indicators for England are published today. The figures include information on data quality, data coverage and performance for May 2011 for: left department … Read more → – A&E quality indicators: May 2011

Ambulance Quality Indicators

New figures published today show that there is variation in how well ambulance trusts treat patients across the country. The ambulance clinical quality indicators measure  the overall quality of care … Read more → – Ambulance Quality Indicators

Accident and Emergency provisional quality indicators

A new report sets out data coverage, data quality and performance information for the following five Accident & Emergency (A&E) indicators: Left department before being seen for treatment rate Re-attendance rate … Read more → – Accident and Emergency provisional quality indicators