News on the topic of Service transformation

Behavioural insights could save millions of pounds

Using behavioural insights could save hundreds of millions of pounds over the course of the Parliament and thousands of lives a year, according to an annual report published today. 

Thu, 15/09/2011

Opening up public services

The Prime Minister has set out the need for reform and modernisation of our public services, to ensure everyone has the choice and control of the services they use, and bring an end to the top down get what you're given culture.

Mon, 11/07/2011

Government saves over £1 billion on procurement

In a move expected to save £3 billion a year, Francis Maude today announced that the Government is making significant changes to the way it buys in categories of common goods and services such as stationery and office services. 

Fri, 03/06/2011

Consumer empowerment strategy published

The Government has launched its Consumer Empowerment Strategy which sets out what the Government and others can do to help increase consumer power.

Wed, 13/04/2011

First major central government mutual joint venture announced

Plans to transform My Civil Service Pension (MyCSP), which administers the delivery of Civil Service Pension schemes, into a ground breaking mutual joint venture, have been announced.

Tue, 12/04/2011

Government to save millions on ICT

Francis Maude today launched a strategy for cutting public spending on government information and communication technology (ICT) by millions of pounds. The Government ICT Strategy aims to cut duplication and waste in Government ICT.

Wed, 30/03/2011

Behavioural Insight team launches health report

A discussion paper on applying behavioural insight to health has been published today by the Cabinet Office.

Fri, 31/12/2010

Government to seek experts' views on public service reform

Government invites experts to submit their ideas for public service reform.

Fri, 26/11/2010

Government welcomes proposals for digital public services

Public services should be delivered online or by other digital means, the Government has announced.

Tue, 23/11/2010

Deputy PM's speech at launch of welfare White Paper

A transcript of Deputy Prime Minister Nick Clegg's speech at the launch of the White Paper 'Universal Credit: Welfare that Works' on 11 November 2010.

Thu, 11/11/2010

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