This snapshot, taken on
08/11/2011
, shows web content acquired for preservation by The National Archives. External links, forms and search may not work in archived websites and contact details are likely to be out of date.
 
 
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You can access information about our policies by A to Z, by policy theme or by viewing the most recently updated pages.


Consumer issues

  • Buying and selling goods and services

    18 Nov 2010

    The Department for Business, Innovation and Skills (BIS) helps to draft and regulate many of the UK laws, regulations and guidelines on advertising, package travel and timeshare, pricing and product description that help protect consumers and businesses from unscrupulous practices.

  • Consumer credit and debt

    23 Sep 2011

  • Consumer Issues

    6 Sep 2011

    We want to ensure that UK consumers are treated fairly, know their rights and can use them effectively, and that consumer law is fair to both consumers and business.

  • Consumer White Paper

    23 Sep 2011

    On 2nd July 2009 the previous Government published a consumer White Paper “A Better Deal for Consumers: Delivering Real Help Now and Change for the Future”.

  • Enforcement of Consumer Law

    23 Sep 2011

    This page describes the use of Enforcement Orders, Group claims, Super complaints and Trading Standards to protect consumers from unscrupulous vendors and rogue traders

  • Product Safety

    23 Sep 2011

    Information on the relevant laws and regulations that apply to consumer and product safety policy issues.


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