Our FAQs are arranged by topic. Please select from the list below.
Information for Travellers
Our travelling FAQs have been replaced by articles about what you can take into or out of the UK without paying duty or VAT, and goods that are banned or restricted by law.
VAT for consumers
Our FAQs have been replaced by articles containing information about VAT, including how VAT applies to personal imports and exports.
FAQ: Alcohol & Tobacco Warehousing Declaration (ATWD)
FAQ: Energy Products Directive
FAQ: Excise Payment Security System (EPSS)
FAQ: Excise Payment Security System (EPSS) - the appeals process
FAQ: Excise Payment Security System (EPSS) - the authorisation criteria
FAQ: Hydrocarbon Oils - Use of Agricultural Vehicles on the Public Road
FAQ: Mineral Oils excise duty relief on fuel used for electricity generation
FAQ: Rebated Oils Enquiry Service
FAQ: Registered Dealers in Controlled Oil Scheme (RDCO) - Approval
FAQ: Registered Dealers in Controlled Oil Scheme (RDCO) - Exclusions
FAQ: Registered Dealers in Controlled Oil Scheme (RDCO) - Extension for AVTUR
FAQ: Registered Dealers in Controlled Oil Scheme (RDCO) - Returns
FAQ: Registered Dealers in Controlled Oil Scheme (RDCO) - Specific
