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Claims Management Regulation

Claims Management Regulation annual report 2010/11

Date: 18 July 2011

The fourth annual report on the Claims Management Regulation.

This annual report highlights the achievements and key changes made over the period from April 2010 to March 2011 and sets out the key priorities for the coming year.

The regulatory regime came into operation in April 2007 and regulates businesses offering claims management services to the public regarding claims in the fields of personal injury, financial products/services, employment, industrial injuries disablement benefit, criminal injuries compensation and housing disrepair.

Claims Management Regulation - Annual Report 2010/2011 (PDF 0.52mb 70 pages)

Regulating the claims management industry - providing consumer protection by tackling bad practices

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