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Mediation

Dispute resolution commitment

The Dispute Resolution Commitment (DRC) requires government departments and agencies to be proactive in the management of disputes, and to use effective, proportionate and appropriate forms of dispute resolution to avoid expensive legal costs or court actions.

This includes adopting appropriate dispute resolution clauses in all relevant government contracts.

The DRC updates and replaces the government's ADR Pledge originally launched in 2001.

The model contract clauses have been agreed with the Cabinet Office Efficiency and Reform Group.

Court action may sometimes be required, but should only be sought when a genuine point of law exists or when people or organisations are at risk.

Dispute resolution commitment (PDF 0.06mb)

The Dispute Resolution Commitment - Guidance for government departments and agencies (PDF 0.10mb)