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When things go wrong

What if something goes badly wrong while you’re abroad? What if you’re the victim of a crime, or fall ill?

What if someone close to you dies abroad, or suffers other serious misfortune? In this section we explain how we can help.

Our Consular Assistance team in London can be reached on:

020 7008 1500 (+44 20 7008 1500 from abroad)
This number operates 24 hours a day

A patient in a hospital. Photo by Getty images.

Sick or injured abroad

Information on how the British Embassy can help if you are admitted to hospital whilst abroad

A pair of hands handcuffed together. Photo by Getty Images.

Arrest or detention

This page explains what assistance we can offer British nationals arrested or imprisoned abroad including a contact number and a list of support organisations.

Credit cards with padlock.

Victims of crime abroad

This page provides general advice on what to do if you are a victim of crime whilst abroad, including information on replacing lost or stolen passports

Rape and sexual assault abroad

Rohypnol drug.

Advice on what you should do if you are sexually assaulted whilst abroad, including how the local Embassy can help.

Coping with death abroad

A white lily. Photo by Getty images.

This section explains what we can do to help you in the unfortunate event of a friend or relative dies whilst overseas including contact numbers and what you can do if the death occurs in suspicious circumstances.

Forced marriage

Two hands with wedding rings, chained together.

Information on what the FCO's Forced Marriage Unit does, and links to information for victims and professionals.

Missing persons

A crowd of people. Photo by Getty images.

Advice on what to do, and what we can do to help, when you suspect someone has gone missing abroad

Parental child abduction

Child abduction

Information and practical advice for anyone affected by international parental child abduction or involved in residence and contact disputes overseas, including contact details of our specialist Child Abduction Unit.  

Female genital mutilation

Salimata Knight, FGM campaigner. Photo by Getty Images.

Female genital mutilation is illegal in the UK. If you know someone at risk of FGM you can find information and contacts here that can help.

Victims of terrorist incidents

An official wearing a gilet that says British Embassy helping the evacuation of people. © Getty Images

What we can do to help in the case of terrorist incidents.

Consular feedback

We welcome your feedback.

We welcome your views on the support we provide. They will help us to identify what we do well and what we could do better.

Please complete our customer satisfaction survey.

See also

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