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Passport Information Helpline

Please check your Embassy website for contact details.

Passport owner

A passport remains the property of Her Majesty's Government in the UK.

Passport photographs

All applicants are asked to check the passport photograph requirements before submitting their application.

Passport application: website services

In some instances applying through such web-based services can ultimately delay your application.

Photocopies or certified copies of supporting documents

We must see original documentation.

Photocopy of passport

If you are sending a photocopy of your passport, unless requested in your application your current passport will automatically be cancelled on the issuing of your new passport.

Posting your passport application

We cannot be held responsible for applications or documents lost in transit.

Processing time

Customers should not make any travel arrangements until the new passport is received.

Public holidays

Please check the Embassy, High Commission for details about public holidays.