Contact DH

The DH Customer Service Centre welcomes your enquiries. We answer letters and electronic correspondence about the Department and its policies. We aim to reply within 20 working days.

You can contact us via letter, telephone, web contact form, fax and textphone:

Customer Service Centre
Address: Department of Health
Richmond House
79 Whitehall
London SW1A 2NS

Phone: 020 7210 4850 (Office opening hours 08:30-17:30 Mon-Fri)
Textphone: 020 7210 5025 (for people with impaired hearing)
Fax: 020 7210 5952
Online: web contact form

For feedback or issues with the Department of Health website, please contact mb-web-feedback@dh.gsi.gov.uk.

Office locations

Most Department of Health staff are located at our main offices in London and Leeds. Addresses and maps are available here.

Making a complaint

View information on the separate complaints procedures for the NHS, social services and the Department of Health.

Frequently asked questions

Before you get in touch you might also want to view some of our FAQs.

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