
Determinations
Determinations made under the Water Industry Act 1991
The Water Services Regulation Authority has powers to determine disputes and appeals under certain sections of the Water Industry Act 1991.
- s45 Cost of making a connection of supply for domestic purposes
- s47 Conditions to be fulfilled before a company will make a water connection
- s49 Requirements for metering in respect of new water connections
- s56 Terms and conditions for non-domestic water supplies (including connections)
- s99 Financial undertaking required for requisitioned sewer or lateral drain
- s101 Route of and timescale for providing a requisitioned sewer
- s105 Sewers adoption appeals
- s106 Right of connection to public sewer
- s107 Cost of connection to public sewer
- s144A Right of consumer to elect for charging by reference to volume
- s181 Pipelaying on private land
Paper copies of Ofwat's decision letters on the following are available in paper copy on request from Ofwat Library and Information Services. Please contact us on 0121 644 7500.
- s122 Appeals with respect to:
- a sewerage company's refusal to give a trade effluent consent
- a sewerage company's failure to give a trade effluent consent within two months of a notice of application
- any condition that a sewerage company attaches to a trade effluent consent
- s126 Appeals with respect to a sewerage company's variation of a trade effluent consent
Determinations made under the Guaranteed Standards Regulations
The Water Services Regulation Authority has powers to determine disputes under the Guaranteed Standards Regulations about a customer's right to payment or credit under the Guaranteed Standards Scheme (GSS).

