Reducing your surface water drainage bill
Rebates for non-connection
If none of your surface water drains into the public sewer system, but you are paying surface water drainage charges, you should contact your company regarding an application for a surface water drainage rebate. They will explain the kind of evidence that they require. If you qualify, the company will stop charging you for this service and provide a refund (or ‘rebate’) for any charges you have paid during the year. Unless you can demonstrate that the company would have known about non-connection, rebates will only be backdated to the current charging year.
Find out more about surface water drainage rebates.
Site area based charging
If any of your surface water drains into the public sewer system, you can only reduce your bill if you are charged by site area. You may be able to reduce your bill by checking that your water company has estimated your site area correctly, or by reducing the amount of surface water on your site that drains into the public sewers.
Find out more about reducing site area based charges for surface water drainange.
