You need to send your completed passport application and documents to our Regional Passport Processing Centre in Hong Kong for processing.
Please note the following changes that will affect your passport application. With effect from 18 August 2011, the Regional Passport Processing Centre in Hong Kong will process your passport. The passport will be printed in the United Kingdom. You will receive two packages, one containing the supporting documents you submitted, and the second package directly from the UK with your new passport.
These changes will ensure that you receive the new style passports which were introduced in the UK in October 2010. The new passports have more sophisticated security features, required to meet international quality and security standards. It is not affordable to print these new passports overseas. New designs and processes reduce the likelihood of identity theft and passport fraud, protecting British nationals and our borders.
Please see our Frequently Asked Questions for further details on these important changes.
We recommend that you print this page, so you can refer to it. Print
RPPC - 5th Floor
1 Supreme Court Road
(Please note that Hong Kong addresses do not have post-codes).
We recommend that you send us your application by secure means such as by registered post or by courier. For security reasons, please make sure that you do not highlight on the outside of the envelope that it contains a passport application.
Passport fees are:
Courier fee - Each customer will be required to pay a courier fee to cover the cost of the return of supporting documents from Hong Kong and for the delivery of the new passport from the UK.
Please click here to see our list of fees in Hong Kong dollars.
You will need to pay the exact fee (passport fee(s) plus courier fee) either by credit card using the credit card form, or by International Banker's Draft, payable in Hong Kong Dollars (HK$) to "British Consulate-General Hong Kong". We only accept debit cards which have either the Mastercard or Visa symbol, as these can usually be processed as payment by credit card. No other debit cards are accepted. Please note that if paying by credit card, the payment will be taken in Hong Kong dollars at the prevailing rate when you application is received. Your credit card company may charge an additional fee for this. We do not accept payment by personal cheque.
PLEASE DO NOT SEND CASH
We aim to process the new passport within four weeks from the date the fee is taken and the application contains all of the information we need. Failure to provide all of the required documentation will result in your application being delayed or returned.
If it is a first time application (this includes children who have not had their own British passport before, customers who are changing their name other than by marriage, or replacing an old blue passport), or you are replacing a lost or stolen passport, you should allow at least six weeks.
We would remind customers that travel should not be booked until a passport has been issued and received by you. We cannot accept responsibility for any costs incurred if travel is booked and subsequently cancelled before you have received your passport.
Your documents will be returned to the British Embassy and a member of staff there will contact you when they are ready for collection.
ORIGINAL PASSPORT: Burma is an exception to the main guidance given on our primary website. It is not advised to be without your original passport in Burma and we recognise this. You may therefore submit a clear photocopy of your passport (just the page with your personal details and photograph). Please note that the passport being renewed will be electronically cancelled and is therefore not valid for use as a travel document from the moment you submit your application. On receipt of your new passport, you must physically cancel your old passport by cutting the corners of the photo page and the front and back covers. Failure to do so may leave your replaced passport open to abuse. Alternatively, you should visit the British Embassy in Rangoon to have your replaced passport physically cancelled.
NATIONALITY ENQUIRIES: Please note that we are unable to provide advice on enquiries related to nationality. Please see the section on Am I eligible for a UK passport for further information.
All legal documents in a foreign language, submitted with a passport application (such as birth/death/marriage certificates, divorce papers, change of name documents, affidavits, etc) should be translated into English by a professional translator. The translation must be on their company letterhead or have their official stamp/seal/signature, and must give their contact details. NB
You cannot get a friend or relative to do this for you.
If you need detailed information about what type of passport you need, what documents you need to supply for different types of application please go to What passport do I need? page.
If you need to travel urgently and your normal passport is not available you should contact the British Embassy in Rangoon. They may be able to provide you with emergency travel documentation. Please note they will not be able to answer general passport questions or give information on passport applications in progress (as they are no longer involved in this process). You should only contact them if you have a need to travel urgently and you will be asked to supply evidence of your need.
If you cannot find the information you need on the website, you could contact the Careline Passport Information Line at +44 208 082 4744 (Credit Card Line - calls will be charged at £0.72 per minute plus VAT) 19:00 Sunday UK time - 01:30 Saturday UK time (24 hour service). Please be aware that you will be charged for this call.
For customers with hearing difficulties, a Text phone service is available by contacting +44 1750 725368.
Please do not contact us before the expected delivery time as detailed above. We will not be able to give further information and you will be charged for this call.