Frequently Asked Questions
What is it and how could it help me?
The Condition Management Programme (called "CMP" for short) is here to help people on Incapacity Benefit. It lets you talk to experts about your health, so you can understand and cope with your health condition or disability better.
The aims are to:
Your personal programme can be up to 14 sessions long. One of our team members will support you through your time with the CMP, and will help you design a programme that is right for you.
Will doing or not doing CMP affect my benefit?
No it will not. Your decision to take part in the CMP will be voluntary. It will have no effect on your benefit.
Is CMP confidential?
Yes CMP is confidential. We do not share your clinical information with the Jobcentre Plus. We do not assess your capability to work or pass information to other agencies to allow them to assess your capability to work.
There may be situations where your practitioner needs to share information about you with others, e.g your GP, Personal Advisor, other health professionals within the team and community. Details about this are set out in the leaflet "Your information and Condition Management Programme which is available to download from here
How long will CMP last?
The programme can offer you up to a maximum of 13 weeks. These may be either one to one meetings with a practitioner or attending a course with other people. The number of sessions you have will depend upon your own needs. One to one sessions tend to last 50 - 60 minutes. Courses can be longer. Sessions will tend to happen on a weekly basis, but this is flexible. If, for example, fortnightly appointments are felt to be more beneficial for you this will be planned into your programme.
How will I be informed of appointments?
A date for your first appointment will be sent to you in the post. At the first appointment, your practitioner will discuss future dates and times with you. If you attend one of our courses, you will be told the day and time of the course sessions in advance. if you are unable to attend any of your appointments or need to cancel an appointment you must contact the CMP on 01443 828030 as soon as possible.
Where do sessions take place?
All our initial discussions with customers are carried out in a Jobcentre Plus office. After this, all our sessions take place in community venues, such as community education centres, medical centres, and community halls. We will try our best to arrange your appointments at a venue most local to you.
What will I do during my CMP session?
It depends what is right for you. We understand that everyone has different needs and circumstances, so we will work with you to design an action plan specific to you. This will be covered in your first session with your practitioner.
Last updated: 21/01/2009