This section includes information about the Department’s complaints procedure, how you can make a complaint, and what to do if you’re not satisfied with the response.
This section includes information about the Department’s complaints procedure, how you can make a complaint, and what to do if you’re not satisfied with the response.
An introduction to the Department's commitment to providing a quality service and its complaints procedure.
General article 28 July 2010
How to complain about organisations such as schools or local authorities.
General article 18 January 2011
Information about the different ways of contacting the Department to make a complaint.
General article 28 July 2010
Details of how and when the Department will respond to a complaint, and steps to take if you are not satisfied with the response.
General article 28 September 2010