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Vacancy Details

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Visitor Centre Assistant

Summary Information for vacancy - reference 0009-11

Department

Forestry Commission

Salary

£18145 - £19580 Per Annum

Location

LL40 2HZ, Wales

Closing Date

26 June 2011

Interviews start

Not specified

Grade

AO

Seniority

Not specified

Pay frequency

Monthly

Appointment Terms

Permanent

Working Arrangement

Full time

Travel required

No

No of vacancies

1

Field of work

Operational Delivery

Brief Description

To be a first point of contact for visitors to Coed y Brenin, providing information about the recreational and other facilities within the Centre and Forest Park. To support the Recreation Manager in developing the commercial potential of the gift shop.

Vacancy description

Act as the first point of contact for visitors to Coed y Brenin, providing information about the facilities within the Forest Park and Centre and act as principal First Aid provider

Assist in the development of the commercial potential of the gift shop and operate the electronic till

Undertake daily Health & Safety checks of the building and immediate recreational facilities such as play areas and report any problems to the relevant, responsible person as well as undertaking accident investigations under supervision of the Recreation Manager

Assist with financial administration and record keeping

Assist with communication and partnership working between the Centre's business operators, recreation staff, catering staff and Local Area Manager

Language Skills

Welsh Language Skills

Essential

The ability to converse at ease with customers in Welsh is essential for the post

Skills

Professional & Technical Expertise

Essential

Ability to use Microsoft programmes including Word and Excel

Desirable

City and Guilds Level 1-3 Computerised Accounting or equivalent
 

Experience

Experience

Essential

Relevant experience of working in customer care, preferably in a retail or information provision capacity

Basic financial administrative skills

Desirable

Experience in merchandising and retail development

Further information

CRB check required - No

Regulated by OCSC - Yes

Reserved for existing civil servants - No

Reserved for UK nationals - Yes

How to apply

Please apply online via http://www2.i-grasp.com/fe/tpl_forestry03.asp?newms=jj&id=66358&

If you have any questions please contact Val Power at valerie.power@forestry.gsi.gov.uk 


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Professional Skills for Government

The Professional Skills for Government (PSG) competency framework is a structured way of thinking about jobs and careers for Civil Service staff at all grades. It sets out the skills you need to do your job well as a member of the Civil Service, no matter what grade you are or where you work.