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Document condition feedback
Report a problem with the condition of a document you ordered in our reading rooms.
Contact us with queries about our education service and online educational resources.
Freedom of Information enquiry
Request information about The National Archives under the Freedom of Information Act.
Request a copy of a certificate of citizenship, registration or naturalisation, issued from 1949 to 1986.
Public sector information
Contact us with your queries about Crown copyright, licensing and the re-use of government information.
Use this contact form for all other enquiries, including research enquiries.
Help with online orders
Alert us to any issues with orders from our online bookshop.
Contact us with any issues when ordering a document from our collection of digitised records.
Request help with our Record copying service.
Other ways to contact us
Please write to:
The National Archives, Kew, Richmond, Surrey, TW9 4DU
Please call +44 (0) 20 8876 3444
Lines are open:
Monday: 09:00 - 17:00 (switchboard service only)
Tuesday: 09:00 - 19:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 19:00
Friday: 09:00 - 17:00
Saturday: 09:00 - 17:00
We use a speech recognition system on our telephone system. Please follow the prompts when you call.
(For deaf and hard of hearing people) +44 (0) 20 8392 9198