- Accessibility help
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National Strategies is committed to ensuring that this website is accessible to the widest possible range of people. Maintaining an accessible site is an ongoing process and we are continually working to offer a user friendly experience. If you have any questions or suggestions regarding the accessibility of this site, or if you have difficulty using any part of it, please contact us.
This help page is designed to give you information that is specific to accessing the NS Online website and is not an exhaustive reference guide to the subject of accessibility. There is a great deal more help and information available as well as assistive technologies.
More information can be found on the BBC site: http://www.bbc.co.uk/accessibility/
To be accessible this website must be as easy to use and understand for as many visitors as possible. The National Strategies realise the importance of ensuring this and have undergone an Accessibility Audit by Shaw Trust.
This website conforms to the UK government guidelines for websites. It also follows the Worldwide Web Consortium’s (W3C) Web Content Accessibility Guidelines 1.0, meeting all level double-A checkpoints.
This website has been designed to support as wide a variety of browser and operating system combinations as possible and has been tested with Internet Explorer 7 and above, Chrome 2.0, Safari 3.1 and Firefox 3.0 and 3.5. We would recommend upgrading your browser as far as your computer allows. Later versions of browsers often have higher levels of security and better functions and are more likely to work with assistive technologies such as screen readers. Most browser suppliers will allow you to upgrade for free. Visit the browser's website to find out about the latest versions and to download them.
You can change the font size and colour in your web browser. This may be useful for you if you have low vision, and need larger fonts or high contrast colours.

The font size can be changed via your web browser preferences, or by clicking on the Text size icons in the header area of this website. Please note that this accessibility feature on the site is not supported by Internet Explorer 6.

You can change to the high contrast viewing option of this website by clicking on the contrast selector in the header area.
You can use your keyboard to navigate through this site. Use your arrow keys to scroll up or down the page. You can use your Tab key to move between links, and press Return or Enter to select one. To go back to the previous page, use the Backspace key.
If you are using a Mac, you can move between links by holding down the ALT key and pressing the Tab key.
We have set up some keyboard shortcuts as an alternative to navigating with the mouse:
S - Skip navigation
1 - Home page
3 - Sitemap
4 - Search
6 - Help
7 - Contact
8 - Terms and Conditions
9 - Feedback
0 - Accessibility help page including access key detail
Unfortunately, different browsers use access keys in different ways. In general you need to hold down a key or two, and then press the access key you want.
| Browser | Key sequence |
|---|---|
| Internet Explorer 5+ (PC) | Hold down the ALT key, the number of the access key, release both keys then press ENTER |
| Internet Explorer 4 (PC) | Hold down the ALT key and number of the access key |
| Internet Explorer 5+ (Mac) | Hold down the CTRL key and number of the access key |
| Internet Explorer 4.5 (Mac) | Access keys not supported |
| Netscape 6 and earlier (PC and Mac) | Access keys not supported |
| Netscape 7 (PC) | Hold down the ALT key and number of the access key |
| Firefox, Mozilla (PC) | Hold down the ALT key and number of the access key |
| Firefox, Mozilla (Mac) | Hold down the CTRL key and number of the access key |
| Safari and Omniweb (Mac) | Hold down the CTRL key and number of the access key |
| Opera | Hold down the Shift key and press Escape, release both keys, then press the number of the accesskey |
This website links to documents and files in a number of formats. You may need special software to read some of these files.
The links below enable you to download free software to allow you to open these files.
Adobe's website offers useful information about services to make Acrobat documents more accessible.