Baldwin Training Centre (BTC) was established in 2002 and specialises in delivering quality training to the care sector throughout the South East of Britain.

BTC offers a flexible service which is tailored to meet the needs of both the individual and employer. This is why BCT felt the Training Quality Standard would be a real asset to the organisation– reflecting and enhancing the quality of work it does already.

The standard has been hugely beneficial for the college as it has made it easier for BTC to demonstrate its credentials to potential customers - giving the college a way of distinguishing itself to attract new business

Lynette Baldwin, founder of the Baldwin Training Centre, said:

  “Since achieving the Training Quality Standard other assessment procedures have identified the work we are doing with employers as one of our key strengths, particularly with regard to our capacity to improve and leadership and management. Achieving the standard has been very important for all members of the BTC team.”

The Training Quality Standard has recognised the role BTC has with employers and the acknowledgement of its hard work has been very motivational. Its recent assessor vacancy attracted a larger number of applicants at a higher level.

 
Lynette continued:

“Achieving the standard has been a really positive experience for us. We will continue to use the Training Quality Standard as a developmental tool which raises the quality of what we do and supports the delivery of a high quality service employers are confident in.”

 
As a small provider, working for the standard needed considerable financial investment, but within two months of achieving it the investment has proved to be worthwhile for Baldwin Training Centre. The resulting publicity has already meant an increase in business.

“Baldwin Training Centre currently has 30% more learners than predicted due to the Training Quality Standard and it gives us the recognition we need to apply for larger and more competitive tenders.”