This document governs the relationship between you and the Learning and Skills Improvement Service when you submit any content for publication on this website. For the purposes hereof, the terms "we", "us", "our" and "LSIS Excellence Gateway" refer to the Learning and Skills Improvement Service (LSIS).

LSIS is a company limited by guarantee registered in England with company number 06454450.

Registered charity number 1123636.

Contact Details

Learning and Skills Improvement Service
Friars House
Manor House Drive
Feedback form

1.In order to use the community based features of this website, including the community forums, weblogs and collaborative document creation technology, users are required to provide a username, password, and email address. Users are also given the option to provide their full name. We do not accept responsibility for the results of individuals publishing their personal details (including phone number, address or email address) on this website.

2. Users must not transmit or link to ‘Inappropriate Material’ via this website.  Inappropriate Material is material that under the laws of any jurisdiction is or does any of the following:- unlawful, vulgar, harassing, threatening, abusive, harmful, racist, obscene, pornographic, malicious, profane, libellous, defamatory, misleading, invasive of privacy, disclose private or personal matters concerning any person, sexually orientated, infringe any copyright, trademark or other intellectual property rights, constitute or encourage a criminal offence, purport to be posted by someone other than the person posting, purport to be validated or authorised by someone when it has not been, contain a virus, worm, trojan horse or other harmful code or contaminating or destructive features.

3. We provide this website to you solely for your personal, private use. You agree to use any of the community based features of the website only to send and receive messages and material that is legal, appropriate and related to the subject matter of these areas of the website. By way of example, and not as a limitation, you agree that when using the website you warrant that you will not:

(a) defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (including rights of privacy and publicity) of others (whether or not those others are site users);

(b) publish, post, upload, distribute or disseminate or circulate any inappropriate material or views including but not limited to, defamatory, infringing, obscene, or unlawful material or information, racist, sexist or homophobic material or views, and any material which contain viruses, corrupted files, or any other similar software or programs that may damage the operation of a third party’s computer or which may reasonably be expected to do so;

(c) post any material that infringes any patent, trademark, copyright, trade secret or other proprietary right of any party, unless you are the owner of thereof or have the permission of the owner to post or transmit such material;

(d) advertise or offer to sell any goods or services for any commercial purpose unless you have our specific written permission;

(e) post, conduct or forward any surveys, contests, pyramid schemes or chain letters;

(f) download any information file posted by another user of the Forum that you know, or reasonably should know, cannot be legally distributed in such manner without our express written permission;

(g) impersonate another person or entity, or falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the original or source of software or other material contained in a file that is posted; or

(h) restrict or inhibit any other user from using and enjoying the website.

4. We are authorised by you in our absolute discretion and without notice to you to remove, block or modify your use of this website for any reason we feel constitutes a violation of our policies, whether stated, implied or not.  We are also entitled at our absolute discretion to terminate your right to use the website and use such technological means as we see fit to achieve this.

5. You hereby agree fully to indemnify us, keep us indemnified and hold us, associated persons and affiliated companies harmless from and against any and all costs, claims, losses, damages and expenses (including, but not limited to, legal fees) sustained or incurred by us and/or affiliated entities directly or indirectly and in any jurisdiction as a result of any use by you of the website.

6. Except in relation to information published in the Improvement Services Directory, we provide the information comprised in the website to you solely for your personal, non-commercial purposes. By uploading or sending any material to us, whilst you continue to retain ownership of such material and may continue to use the content outside this website, you thereby grant to us an irrevocable, unconditional, world-wide, royalty free licence to use such material or any part of it in perpetuity in any and all media and in any manner we may determine in our sole discretion.

7. We reserve the right at our discretion and without any obligation to remove, delete, edit, or otherwise deal at our discretion with any material or content uploaded, or otherwise submitted by you to the website including without limitation video, audio, still photographs and artwork, links, embedded content, data, information, software, text and personal information.

8. We make no promises that the website will be accessible to you or that use of it or any of its features or services will be uninterrupted, quick, secure or error-free.

9. You take full responsibility for any use you may make of our website.

10. You may edit or remove your own postings.

11. Our website is a place for you to share ideas, inspiration and success, and to seek support and information from other users. It is not intended to substitute for membership of a class or pursuit of a course of study and any information must not be taken as accurate unless it has been checked and validated by you independently.

12. We do not make any warranty nor assume any legal liability or responsibility for the accuracy, completeness or truth of any information posted on our website by users. Reference to any commercial product does not constitute an endorsement or recommendation by us.

13. You must ensure that you have suitable scanning software, firewalls and other safeguards in place to protect you from any virus or other contaminant which may affect you directly or indirectly through your use of the website.

14. You agree that under no circumstances shall we or any related person or entity be liable for any direct, indirect, consequential incidental or any other type of loss or injury resulting from your use, or downloading of the website or of any content from our website or for any use made by any third party of information posted by you on the website.

15. You agree that we are not liable for any loss or injury sustained by you through use of the website whether caused in whole or in part by our negligence.

16. Views and opinions expressed by users of this website are the user's own and do not necessarily reflect those of LSIS.

17. This website’s Privacy Policy and General Website Terms of Use also applies to your use of the website, and you should read that document before continuing.

18. If you wish to make a complaint of a non-technical nature about the website or if you think your intellectual property or other rights have been infringed on the website, you must give us full details by contacting us.

19. If any provision in this Agreement is invalid or unenforceable, the remaining provisions will continue in full force and effect. This Agreement shall be governed by the laws of England and Wales and any dispute arising out of your use of the website is subject to the exclusive jurisdiction of the courts of England and Wales.