Summary Information for vacancy - reference 002114R
£20847 - £25752 Per Annum
Exeter, Devon, South West
21 June 2011
No of vacancies
Field of work
The Met Office Technology and Information Services (TIS) programme delivers innovative software solutions to meet business requirements, ranging from tools to store, manipulate and expose new data, to requirements from commercial and government customers for new services. The key goal is to facilitate the delivery of the Met Office’s world-leading science to customers using world-leading technology.
The Internet applications team (where this job sits) provides support for both internal and external internet services. The intranet Metnet is increasingly being used as the prime internal communication method and the Met Office external web site is a popular UK site attracting up to 27 million page impressions per month. This site provides a free public weather service, pay-per-view and value added services, climate data and research material; corporate, business and reference information.
Respond to incidents as agreed in SLAs investigating problems and other requests for support and determine appropriate actions to take, to ensure Operational continuity.
Provides correct responses to requests for support ensuring all work is carried out and documented in accordance with required standards, methods and procedures ensuring Business continuity
Maintains less vital application systems for which responsible, notes problems and identifies performance trends, taking corrective action, to improve performance and to avoid problems arising.
Monitors progress of requests for support ensuring users and other interested parties are kept informed, taking corrective action, to avoid or minimise delays.
Assist with development of system enhancements to overcome known problems or further fulfil user requirements, liaising with systems development staff or software suppliers where required.
Accepts new releases of applications software from Release Manager or software suppliers, ensuring Operational continuity.
Demonstrate good knowledge of standards compliant internet applications,W3C guidelines, web usability and accessibility issues.
Provide evidence of excellent written and spoken English showing particular attention to detail, including writing clear supporting documentation and reports.
Ability to work on own initiative as well as part of a team to resolve incidents so must be well organised and capable of working to deadlines.
Proven ability of application problem solving
Be prepared to participate on the on-call roster, and show proven ability of working well under pressure (including in an isolated environment when on-call)'
Familiarity in using at least one of Unix/Linux shell scripts, Perl, Python. Java, JSP,
Demonstrate ability to effectively produce creative layout for static / dynamic web pages from written and verbal briefs.
CRB check required - No
Regulated by OCSC - No
Reserved for existing civil servants - No
Reserved for UK nationals - No
How to apply
Please visit http://www.metoffice.gov.uk/about-us/jobs/current-vacancies for a full job desription and details of how to apply. Please note, we do not accept CVs.