This section contains contact information for all Civil Service Departments and Accredited NDPBs. If you have a question relating to a specific department, please select the department from this list and use the contact information provided to get in touch with them directly.
Marine Management Organisation
Maritime and Coastguard Agency
As set out in the Marine and Coastal Act 2009, the MMO will exercise its functions as a Non-Departmental Public Body and take forward the policy interests of a wide range of government departments with effect from April 2010.
It will build on the strengths and successes of previous marine regimes and, within the first few years, it will consolidate and mature its own mechanisms for licensing and planning.
The main responsibilities encompass
- • An integrated system of marine planning
- • A streamlined, transparent and consistent system for licensing marine activities and developments
- • A dynamic contribution to conserving natural resouirces, eco –systems and species, including the development of marine protected areas
- • Modernisation and streamlining of the management and regulation of England’s marine fisheries
- • Contributing to response, relationships and returns to the EU and international bodies.
The MMO is led and directed by an independent, non-executive Chair and board and they are responsible for ensuring that the MMO fulfils the aim and objectives set by the Secretary of State for Environment, Food and Rural affairs.
The Chief Executive and Directors form the senior executive team. As the accounting officer, the Chief Executive Officer is responsible to Defra permanent Secretary.
There are approximately 280 staff based in its headquarters in Newcastle and 18 coastal offices
The MMO will not deliver these functions alone and will engage with a wide range of partners and stakeholders to ensure a joined up approach to management, consultation and decision making.
The mission of the MMO is to be the national champion of sustainable development in our marine and coastal area
Marine Management Organisation
PO Box 1275
Newcastle Upon tyne
Meat Hygiene Service
MCA came into being in 1998 when the Coastguard Agency and Marine Safety Agency merged. Our main activities are to provide round-the-clock maritime search and rescue service; to inspect and enforce ships' standards; to register ships and seafarers; and, where possible, to prevent or deal with pollution.
105 Commercial Road
Medical Research Council
Operating in England, Scotland and Wales, the MHS provides the consumer and meat industry with a single independent enforcement agency - applying consistent standards, and providing consistent inspection and enforcement services. Accountable to the Food Standards Agency and to Parliament via Health Ministers, we provide an essential service to protect public health and promote consumer confidence. This includes a unified inspection service under veterinary supervision acceptable to European Union and third country trading partners and a transparent national basis for meat inspection charges. We are best placed to manage changes and developments in meat inspection and risk management.
MHS Human Resources Department
Telephone: 01904 455524
Medicines and Healthcare Products Regulatory Agency
The Medical Research Council (MRC) is a publicly-funded organisation dedicated to improving human health. We support research across the entire spectrum of medical sciences, in universities and hospitals, in our own units and institutes in the UK, and in our units in Africa.
The MRC offers an extensive range of career opportunities for scientists, research support staff, and management and admin professionals. We employ more than 3,000 people in research establishments throughout the UK, two research units in Africa and our administrative centres in London, Cambridge, Oxford and Swindon.
The Recruitment Team
MRC Shared Service Centre
North Star House
Telephone: +44 (0)1793 867003
The Medicines and Healthcare products Regulatory Agency is an Executive Agency of the Department of Health, protecting and promoting public health and patient safety by ensuring that medicines, healthcare products and medical equipment meet appropriate standards of safety, quality, performance and effectiveness and are used safely.
Sybil Walker/Anis Osei-Kwaku
1 Nine Elms Lane
Telephone: 020 7084 2234
Mi5 (Security Service)
The Met Office has a vast number of customers, from television and online audiences to virtually every industry sector in the UK. To meet their diverse needs we employ around 1,800 people who help us deliver a world-class, value-added service.
Most of our people are based at our Exeter headquarters, with others at sites around the UK and abroad. Though over 70% of our people are scientists, we also employ administrative and support staff.
HR Recruitment Team
The Met Office
Telephone: 0870 900 0100
Ministry of Defence
MI5 is the UK’s security intelligence agency. Through the collection, dissemination and analysis of intelligence we protect the nation’s people, economy and institutions from threats such as terrorism and espionage. To do this takes talented people from a range of backgrounds.
There’s a huge selection of careers available calling for a diverse range of skills. These include working as an intelligence officer, in our Language Unit, as an administrative assistant, data analyst, IT, scientific and technical roles and surveillance. Our website has information about our recruitment and vetting process and the skills and experience we look for, www.mi5careers.gov.uk
As well as vital and varied work there are lots of other benefits. Our training and development programme will give you a broader understanding of the organisation and will equip you with the specialist skills needed to make the most of the great career opportunities available.
Our salary and rewards are competitive and include a generous pension scheme and holiday entitlement. You can also look forward to working with people from a range of backgrounds in a friendly, team orientated working environment with a strong sense of shared purpose.
Ministry of Justice
As the high-profile headquarters of the armed forces, the MoD provides political control for all military operations and is responsible for over 200,000 service people throughout the world. We also employ more than 100,000 civilians across the UK.
Telephone: London & Other Areas: 020 7807 8819; West Country: 01225 468 623
Museums Libraries & Archives Council
On 29 March 2007, the Prime Minister announced that a new Ministry of Justice would be established from 9 May 2007. The new Ministry comprises the former Department for Constitutional Affairs (DCA) and parts of the Home Office responsible for the management of justice. This reform represents a significant step in the Government’s commitment to the delivery of justice and constitutional reform. The new Ministry will improve the ability of the justice system to serve the public, whether they encounter it as victims or witnesses in a criminal case or whether they use the family courts, the civil courts or the Tribunal service.
54-60 Victoria Street
Full information TBC
National Archives of Scotland
The National Archives (TNA) is a government department; and also an executive agency of the Ministry of Justice. Its 580 staff work in Kew, in Norwich, and at Petty France in central London. The National Archives brings together the Public Record Office, Historical Manuscripts Commission, the Office of Public Sector Information and Her Majesty’s Stationery Office (see also www.opsi.gov.uk).
The National Archives
Telephone: 020 8876 3444
National Assembly for Wales/Cynulliad Cenedlaethol Cymru
As the main archive for sources on Scottish history, NAS is based at three sites across Edinburgh, where we utilise our experience of record keeping and preserving, arranging and physically caring for records.
National Archive of Scotland
HM General Register House
2 Princes Street
Telephone: 0131 535 1313
National College for Leadership of Schools and Children’s Services
The National Assembly has two distinct areas, each with its own specific responsibilities. The Welsh Assembly government is concerned with economic development, health, education, social services, local government, agriculture, housing, transport, the environment and European affairs. The Presiding Office delivers a support service for plenary sessions and committees; it also provides our communication service, including library and translation services. Together we aim to meet the needs of this generation without compromising the ability of future generations to meet their own, and to develop an inclusive Welsh society where everyone can fulfil their potential.
Deputy Head of HR Service Centre
HR Delivery Division,
Telephone: 029 2082 5423
National Fraud Authority
The National College works to develop and support great leaders of schools, early years settings and children’s services so they can make a positive difference to children’s lives. We do this by:
- • Bringing on the next generation of headteachers and their senior leaders to ensure great leadership for our schools, children’s centres and children’s services now and in the future.
- • Providing a range of leadership programmes and support that give leaders the best opportunity to be the best that they can be.
- • Harnessing the skills and energy of the best leaders so that they can drive improvement beyond their own schools and organisations.
Our goals and values
We are driven by our four goals which are inspiring new leaders; great leadership development; empowering successful leaders and shaping future leaders.
Everything we do is shaped by our values:
Compassionate: We never forget why we are here
Can-do: There is almost nothing we cannot achieve, if we have the will
Challenging: We never stop striving to improve
Collaborative: We work to build successful partnerships
Creative: We know that improvement requires constant innovation
Accronym: National College
Ruddington Fields Business Park,
Telephone: 0115 872 2566
National Health Service Litigation Authority
Fraud is one of the most serious and complex criminal threats facing the UK. Developed through the Government’s Fraud Review, the National Fraud Authority is being established.
PO Box 64170
Telephone: 020 3356 1000
NHS National Services Scotland
The NHS Litigation Authority is a Special Health Authority, responsible for handling clinical and non-clinical negligence claims made against NHS bodies in England and promoting high standards of risk management in the NHS.
We also provide an information service for the NHS on human rights case-law, dispute resolution between primary care practitioners and their local Primary Care Trusts, and advice and assistance to NHS bodies when handling equal pay litigation.
There are currently offices in Victoria in Central London and Leeds in West Yorkshire.
151 Buckingham Palace Road
Telephone: 020 7811 2700
National Offender Management Service
NHS National Services Scotland (NSS) is a Non Departmental Public Body. Accountable to the Scottish Government, we work at the very heart of the health service, providing national strategic support services and expert advice to NHS Scotland. We also play an active and crucial role in the delivery of effective healthcare to patients and the public. Our supporting role to NHS Scotland means that we work closely with all partner organisations, especially the NHS Boards, in the delivery of our services.
The services we provide cover almost every area of health service activity. Our role includes caring for patients and blood donors directly, promoting long term health improvement, delivering efficiency and cost effectiveness to NHS Scotland and providing information to clinicians, the public and the Scottish Government.
Made up of a number of divisions and support functions, we employ around 3,600 dedicated and highly specialised staff based in 24 locations in Edinburgh, Glasgow, Aberdeen, Inverness, Dundee and Livingston.
Senior HR Manager
NHS National Services Scotland
South Gyle Crescent
Telephone: 0131 244 3479
National Policing Improvement Agency (NPIA)
The National Offender Management Service (NOMS) is an executive agency of the Ministry of Justice. The Director General of the NOMS Agency is responsible to the Lord Chancellor and Secretary of State for Justice and sits on the Board of the Ministry, chaired by the Permanent Secretary.
99-105 Horseferry Road,
Telephone: 020 7217 0169
National Savings and Investments
The National Policing Improvement Agency (NPIA) is a policing organisation acting as a central resource to the police service, and supports the work of ACPO (Association of Chief Police Officers), APA (Association of Police Authorities) and the Home Office to improve the delivery of policing in the UK. Alongside driving improvements in the police service, the NPIA is responsible for the delivery of key products and services such as the Police National Computer, National DNA database and the Missing Persons Bureau as well as the introduction of key policing strategy documents such as the People Strategy and the Equality Standard for the Police Service. The NPIA is a non-departmental public body and is sponsored and funded by the Home Office.
Telephone: 01256 602683
National School of Government
As an executive agency of the Chancellor of the Exchequer, National Savings and Investments offers a range of financial products to the public. The money we bring in is then used by the Treasury to help manage the national debt cost-effectively, and to contribute towards the government's funding needs. In effect, customers who invest in us are lending money to the government, which then pays them interest in return.
National Savings and Investments
375 Kensington High Street
Telephone: 020 7348 9657
National Weights and Measures Laboratory
The National School of Government is the business school for government operating from its heart and dedicated to the public sector. Like many organisations, we have had several rebirths since starting life in 1969. As the Civil Service College and latterly the Centre for Management and Policy Studies (CMPS), 2005 saw the launch of the National School of Government.
Berkshire SL5 0QE
Telephone: 01344 634306
NHS Purchasing and Supply Agency (NHS PASA)
The role of the National Weights & Measures Laboratory, an Executive Agency in the Department of Trade and Industry, is to ensure UK measurement is accurate, fair and legal. We have responsibility for policy on measuring instruments in use for trade and the implementation of European Directives on measuring instruments and provides the focus for legal metrology in the UK.
Mrs Zélie Armstrong
Telephone: 020 8943 7251
Northern Ireland Office
The NHS Purchasing and Supply Agency (NHS PASA) has the mission to modernise and improve the performance of the NHS purchasing and supply system and be the centre of expertise, knowledge and excellence on matters of purchasing and supply for the NHS for the benefit of patients and the public. Over the past five years NNS PASA has delivered savings to the NHS of over a billion pounds.
60 Caversham Road
North West Development Agency
The role of the Northern Ireland Office is to support the Secretary of State for Northern Ireland in securing a lasting peace, based on the Good Friday Agreement, in which the rights and identities of all traditions in Northern Ireland are fully respected and safeguarded and in which a safe, stable, just, open and tolerant society can thrive and prosper.
Office for National Statistics
Our core purpose is to maximise the region’s competitiveness to build a stronger economy.
Competitiveness is the key to England’s Northwest economic success – the essential element in the development of our region’s businesses, its people and its places.
We work to maximise the region’s competitiveness, delivering effective responses to both short-term challenges and longer-term opportunities. We do this by supporting the region’s businesses, by assisting new startsups, by encouraging investment in the region, by leading the region’s £119 billion economy in innovative and sustainable directions and by delivering real opportunities for the seven million people who live within our boundaries.
We use our economic expertise to shape the growth opportunities of important industry sectors and help guide the development of the skills needed to match our economic ambitions.
Our investment is carefully targeted at initiatives that unlock the widest possible economic benefit. Our work is set out in the Regional Economic Strategy. We are currently developing a new single Regional Strategy called RS2010.
Telephone: 01925 400513
Office for Standards in Education (OFSTED)
The Office for National Statistics (ONS) is the UK Government's single largest statistical producer which collects, compiles and publishes statistics on all facets of national life. It is the executive office of the UK Statistics Authority, a non-ministerial department which reports directly to Parliament. Our work covers a wide range of UK economic and social statistics, including national accounts and economic indicators, measures of inflation, labour market and business statistics, and population estimates and projections.
Office for National Statistics
Human Resources Division
Room D238 Government Buildings
Office of Fair Trading
The Office for Standards in Education (Ofsted) is a non-ministerial government department, set up in 1992, whose main aim is to help improve the quality and standards of education and childcare through independent inspection and regulations, and provide advice to the Secretary of State.
HR Operations Team
Royal Exchange Buildings
St Ann's Square
Telephone: 0161 618 8100
Office of Gas & Electricity Markets
The OFT's job is to make markets work well for consumers. Markets work well when businesses are in open, fair and vigorous competition with each other for the consumer's custom.
2-6 Salisbury Square
Telephone: 020 7211 8542
Office of Government Commerce
Ofgem is the Office of the Gas and Electricity Markets. Protecting consumers is our first priority. We do this by promoting competition, wherever appropriate, and regulating the monopoly companies which run the gas and electricity networks.
Other priorities and influences include:
• helping to secure Britain’s energy supplies by promoting competitive gas and electricity markets - and regulating them so that there is adequate investment in the networks, and
• contributing to the drive to curb climate change and other work aimed at sustainable development by, for example:
• helping the gas and electricity industries to achieve environmental improvements as efficiently as possible; and
• taking account of the needs of vulnerable customers, particularly older people, those with disabilities and those on low incomes.
Ofgem is governed by an Authority, consisting of non-executive and executive members and a non-executive chair. Non-executive members bring experience and expertise from a range of areas including industry, social policy, environmental work, finance and Europe. The Executive members of the Authority are Ofgem’s Chief Executive and three Managing Directors.
The Authority determines strategy, sets policy priorities and takes decisions on a range of matters, including price controls and enforcement. The Authority's powers are provided for under the Gas Act 1986, the Electricity Act 1989, the Utilities Act 2000, the Competition Act 1998 and the Enterprise Act 2002.
020 7901 7144
Office of Rail Regulation
OGC is an independent Office of the Treasury, with its own Chief Executive. We work with Civil Government as a catalyst to achieve best value for money in commercial activities and support Government departments in successfully delivering major acquisition programmes and projects. Our remit has recently expanded to encompass support for implementation of the Lyons Review on relocation, and OGC is increasingly engaging with the wider public sector. OGC’s Chief Executive is also responsible for the implementation of the Government’s efficiency programme.
The Office of Government Commerce
St Andrews Business Park
Telephone: 0845 000 4999
Office of the Advocate General for Scotland
The Office of Rail Regulation (ORR) is the independent government department responsible for the regulation of the railways in Great Britain.
Office of Rail Regulation
One Kemble Street
London WC2B 4AN
Telephone: 020 7282 2051
Office of the Children’s Commissioner
The Advocate General for Scotland is a Minister of the Crown and is one of the three UK Law Officers, along with the Attorney General and the Solicitor General for England and Wales. The Advocate General is ministerially responsible to the UK Parliament for the Office of Solicitor to the Advocate General and the Legal Secretariat to the Advocate General, as well as the Private Office.
Office of the Advocate General for Scotland,
LONDON SW1A 2AU
Telephone: 020 7270 6720
Office of the Immigration Services Commissioner (OISC)
The Office of the Children’s Commissioner is an influential statutory body led by the Children's Commissioner for England. As the children's champion it promotes the views of children and young people from birth to eighteen. We place great emphasis on strategic engagement with children and young people to inform our work. The Office of the Children’s Commissioner is in the second year of its ambitious three-year business plan.
33 Greycoat Street
Telephone: 020 7783 8330
Office of the Public Guardian
The Office of the Immigration Services Commissioner (OISC) was established by the Immigration and Asylum Act 1999 as an independent Non-Departmental Public Body. Its purpose is twofold: protecting those who seek immigration advice and/or services; and assisting in the prevention of abuse of the Government’s immigration system.
We directly regulate the provision of immigration advice/services by persons who are not regulated by one of the seven Designated Professional Bodies (DPBs) or European equivalent or who have otherwise been exempted from registration by Ministerial Order.
The Immigration Services Commissioner has regulatory, ombudsman and prosecutorial responsibilities, the latter two being closely allied to its regulatory functions. Her main roles are to operate a regulatory and complaints scheme, to prosecute those operating illegally and to monitor and report to the Home Secretary on the handling by the DPBs of complaints made against their members in respect of immigration advice/services. The OISC actively works with regulated advisers to maintain high standards of professionalism in the immigration advice industry. 4061 advisers and 1680 organisations were directly regulated by the OISC as at 31st March 2008.
We aim to regulate in a proportionate, targeted and transparent manner. Using a risk based approach; the OISC focuses its energies on those areas where clients may be at their most vulnerable. In line with this, the key elements of the OISC’s integrated audit process are the review of each regulated adviser’s main business systems and structures, file scrutiny and the assessment of adviser competence.
We currently employ around 65 staff. Although this is relatively small in numerical terms, the emphasis on both organisational and personal development is a key factor in our success. The OISC is proud of the number of its employees who eventually move on having added additional skills to their portfolio through having worked with us.
53 Tooley St.
020 7211 1535
Office of Qualifications and Examinations Regulation (Ofqual)
The Office of the Public Guardian (OPG) was established in October 2007, as part of the Mental Capacity Act 2005. This law governs decision-making for people who may lack the ability to make some decisions for themselves due to a lack of mental capacity.
2 Junction Road,
The Office of the Scottish Road Works Commissioner
The Office of Qualifications and Examinations Regulation: Ofqual. We regulate qualifications, examinations and assessments in England and vocational qualifications in Northern Ireland. It is our duty to ensure all learners get the results they deserve and that their qualifications are correctly valued and understood, now and in the future.
We are responsible for regulating National Curriculum assessments (SATs) (including Early Years Foundation Stages (EYFS), GCSEs, A levels, the Diploma, NVQs and vocational qualifications. We’re not responsible for regulating university degrees – these are covered by the Quality Assurance Agency
Office of Qualifications and Examinations Regulation
Coventry Business Park
Telephone: 02476 716754
The Scottish Road Works Commissioner (“the Commissioner”) is an independent statutory office holder established under the Transport (Scotland) Act 2005 and is accountable to the Scottish Ministers and ultimately the Scottish Parliament.
The purpose of the office is to work with the road works community to oversee improvements to the planning, co-ordination and quality of road works in Scotland. The Commissioner is required to monitor the road works carried out by both roads authorities and utility companies. He is also required to promote both compliance with legislation and the pursuit of good practice.
It is a small of office comprising the Commissioner, a performance manager, a liaison manager and an office manager and is located within Saughton House in Edinburgh.
Further information about the Office of the Scottish Road Works Commissioner and the work which we undertake can be found on our website at www.roadworksscotland.gov.uk
Telephone: 0131 244 4757
Olympic Delivery Authority
OGCbuying.solutions is an Executive Agency of the Office of Government Commerce in the Treasury. Our role is to deliver value for money gains for Central Civil Government and the wider public sector through our dedicated , professional procurement service.
One North East
The Olympic Delivery Authority (ODA) is the public body responsible for developing and building the venues and infrastructure for the London 2012 Olympic Games and Paralympic Games (the Games). The ODA is an NDPB of the Department for Culture, Media and Sport.
Amongst other duties, the ODA is responsible for:
• Building new permanent venues
• Building arenas that will be relocated after the Games
• Permanent works to existing sports venues,
• Planning and delivery on both Transport infrastructure and services to support the 2012 Games projects
• Acting as the Planning Authority for the Olympic Park
The ODA ensures that the overall programme of work is delivered on schedule, to specification and on budget. We work in partnership with many public and private sector bodies such as DCMS, LOCOG, the GLA and the ODA’s Delivery Partner. There is a strong team and delivery focus within the organisation.
The ODA will be wound up after the Games, and any outstanding responsibilities will be transferred to other public sector bodies, such as the Olympic Park Legacy Company. The ODA is a relatively small direct employer, and we will not be recruiting many roles. Because of the nature of our organisation, all our jobs will be fixed-term appointments, and we will consider a range of resourcing options to meet our business requirements and suit individual needs. Where we have an established vacancy we will fund the costs of the post.
The ODA offers a unique environment for personal growth and development. We are committed to sharing this opportunity with other organisations and actively encourage people to contribute to our work on secondment from their parent organisations. We are willing to consider such secondment options where we have a good skills-match fit and where these are fully funded by the parent Department.
One Churchill Place
Telephone: 0203 023 6509
One North East is the regional development agency for North East England.
Created 11 years ago, it has led the economic regeneration of the region, investing in the North East to create the conditions for businesses to grow and thrive.
One North East supports entrepreneurs, new and established businesses through loans and grant support, leads inward investment and the urban regeneration of the region.
The regional development agency also invests grant support into rural businesses, leads support for the tourism industry and manages European Regional Development Fund 2007-2013 investments into regional companies and projects.
Newcastle upon Tyne,
Telephone: 0191 229 6621
Parole Board for England and Wales
Our information and mapping services underpin many activities in government and business for educational, leisure, military and environmental purposes. We also provide data for motoring, walking and other recreational uses. Our geographical information is supplied in many forms, such as addresses, gazetteers, road centre lines and building identifiers. Our maps are available in computer and paper formats.
Telephone: 02380 792 604
Partnerships for Schools
The Parole Board for England and Wales was established in 1968 under the Criminal Justice Act 1967. It is an independent body that works with its criminal justice partners to protect the public by risk-assessing prisoners to decide whether they can be safely released into the community.
The Parole Board aims to:
- Make risk assessments which are rigorous, fair and timely with the primary aim of protecting the public and which contribute to the rehabilitation of prisoners where appropriate.
- Demonstrate effective and accountable corporate governance by maintaining strong internal control, setting clear objectives and managing corporate risk and to deliver best value by optimum use of resources.
- Promote the independence of and confidence in the work of the Board, while effectively managing change.
The Parole Board is located in London, and currently comprises of the Chairman, Chief Excutive, 100 staff and Parole Board Members. The Members work part-time for the Parole Board and part-time in some other profession. They are not directly employed by the Parole Board.
The Parole Board for England and Wales
99-105 Horseferry Road
Telephone: 020 7217 0183/0002/0072
Pensions Advisory Service
Partnerships for Schools (PfS) is the government’s delivery agent for capital investment programmes into schools, helping to ensure that taxpayers get the best value from every education pound spent. It is a Non-Departmental Public Body (NDPB), wholly owned and funded by the Department for Education (DfE). PfS manages the delivery of schools capital programmes, as well as the management of devolved and targeted capital payments to schools. By bringing the delivery of these programmes together under one roof, PfS is able to work strategically with local government and the private sector, bringing about a more joined-up approach to education investment.
PfS is an organisation staffed by specialist experts from both the public and the private sector. Staff have technical expertise in the areas of procurement, design, ICT and education.
In working for PfS, you will be able to help make a real difference to local communities and the national landscape of education.
As an Arm’s Length Body we can offer the following set of benefits to permanent employees:
As a PfS employee you will also have access to a range of development opportunities including those available to DfE employees through its learning academy.
33 Greycoat Street
The Pensions Advisory Service are an independent voluntary organisation founded in 1983 and are classified as an executive non departmental public body.
We provide pensions information and guidance on pension matters covering state, company, personal and stakeholder schemes. We also help any member of the public who has a problem, complaint or dispute with their occupational or private pension provider.
Our service is free to the public through a mix of paid and volunteer staff based in London with a network of volunteer advisers around the country holding workplace talks and dealing with casework.
Our helpline is open Monday-Friday 9am-5pm but we also respond to written enquiries via fax, post or email.
We contribute to press articles and appear on television and radio, attend pensions shows and hold workplace talks and produce and distribute leaflets on a range of pension issues. We also produce an annual review informing the public and pension industry of our work and we work in partnership with other bodies to ensure the public are receiving the best possible service.
For more details about TPAS please look on our website pensionsadvisoryservice.org.uk
11 Belgrave Road
Telephone: 0207 630 2253
Pension Protection Fund
The Pensions Regulator
The Pensions Ombudsman was established with effect from April 1991 by Act of Parliament.
We investigate complaints about how pension schemes are run. Our service is free and open to people who have a complaint against those responsible for the running or administration of pension schemes.
The Pensions Ombudsman appoints staff to help conduct investigations and fulfil his functions. There are currently around 35 staff employed in a variety of roles.
Telephone: 020 7630 2200
Pesticides Safety Directorate
Our role is to ensure that people responsible for providing access to and managing work-based pensions fulfill their obligations. We work with trustees, employers, pension specialists and business advisers, providing guidance and education to make clear what is expected of them and enabling them to achieve high standards. Whilst supporting people in meeting their responsibilities, we’ll be tough on those who do not respect their obligations.
The Pensions Regulator,
Telephone: 01273 627765
As an executive agency of DEFRA, PSD works closely with a number of government bodies. These include the Scottish Executive, the National Council for Wales and the Health and Safety Executive.
Pesticides Safety Directorate
3 Peasholme Green
Telephone: 01904 640 500
Police Complaints Commissioner for Scotland
Our main work is the processing of planning and enforcement appeals and holding examinations into development plan documents. We also deal with a wide variety of other planning related casework including listed building consent appeals, advertisement appeals, and reporting on planning applications called in for decision by the Department for Communities and Local Government, or, in Wales, The Welsh Assembly Government. Other casework includes various compulsory purchase orders, rights of way cases and cases arising from the Environmental Protection and Water Acts and the Transport and Works, Act and other Highways Legislation. In addition we process applications for awards of costs which may arise from any of these.
The procedures for the various types of casework are described in individual leaflets, which we produce. However, the basic principle is that all parties should be allowed a fair chance to put forward their point of view whether in writing, or at a public hearing.
Where a particular site is involved, it will normally be visited by the Inspector appointed to deal with the case, or by another officer of the Agency (depending on the type of case). All evidence presented will be considered before a decision is made, which will also take published government policy into account.
In 99% of appeal cases the decision is taken by the Inspector; in others the Inspector will prepare a report and make a recommendation to the Secretary of State or the National Assembly for Wales and the Welsh Assembly Government.
Room 4/07 Kite Wing
Temple Quay House
2 The Square
Telephone: 0117 372 6007
Postal Services Commission
The PCCS opened for business in April 2007, and the current Commissioner is supported by 15 members of staff, based at its offices in Hamilton, Scotland.
The main role of Police Complaints Commissioner for Scotland (PCCS) is to review the way in which police organisations in Scotland deal with complaints made by members of the public. Our service is free and impartial.
These can be complaints about an individual police officer (on or off duty), a civilian member of staff, or about how a police organisation has delivered a policing service.
Before the PCCS can consider a complaint, the applicant must first have given the police organisation the opportunity to consider and respond. This gives the police organisation concerned a chance to resolve it. The PCCS can only review a complaint after it has been investigated fully by the police organisation concerned.
The PCCS reviews complaints in an independent, open and fair manner, looking at both sides of what has happened and considering the facts. Following the consideration of individual complaints we will normally produce a complaint handling review outlining the Commissioner's conclusions.
Another key area of work for the PCCS is to drive up complaint handling standards within Scottish policing bodies, and this is largely undertaken through audits, assessments and sharing of best practice.
All of this work is supported by a Corporate Services Team, who ensures compliance with financial, legal and business considerations.
Hamilton Business Park
Telephone: 0808 178 5577
Privy Council Office
Postcomm works to help the UK postal industry provide the best possible postal services for its customers through a competitive postal market. We are an independent regulator and our overriding duty is to regulate the market to ensure a range of reliable, innovative and efficient postal services, including a universal postal service at a geographically uniform tariff.
The Postal Services Commission
Telephone: 020 7593 2100
Qualifications and Curriculum Development Agency
The Privy Council is one of the oldest parts of Government. Over time it has adapted to reflect the fact that the United Kingdom is a constitutional monarchy. Appointment to the Privy Council is for life, but only Ministers of the democratically elected Government of the day participate in its policy work.
Privy Council Office
2 Carlton Gardens
Telephone: 020 7210 1043
Queen Elizabeth II Conference Centre
The Apprenticeships, Skills, Children and Learning (ASCL) Act 2009 renamed the Qualifications and Curriculum Authority (QCA) as the Qualifications and Curriculum Development Agency (QCDA) with a remit that no longer includes regulation – the Act also established Ofqual as a new non-Ministerial department accountable to Parliament. Unlike the QCA, qualifications when taken by learners aged 19+ are outside of the QCDA's remit.
QCDA is the government agency for the development of the curriculum, the improvement and delivery of assessments and the review and reform of qualifications.
It has statutory functions to keep under review the curriculum, assessment and qualifications and under remit it is responsible for advising and supporting Ministers in the monitoring and development of the curriculum and the Early Years Foundation Stage, and providing curriculum support and guidance to schools and, as appropriate, may be asked by the Secretary of State to develop the policy aspects of new or amended national qualifications. The former DCSF, on behalf of the previous administration, also remitted QCDA to provide capacity building support to the awarding organisation community to inform the development of their qualification specifications for submission to Ofqual.
QCA is sponsored by the Department for Education. It is governed by a board, whose members are appointed by the Secretary of State for Education, is made up of leaders in the fields of education, training and business. The Board supervises and directs the affairs of the organisation. On a day-to-day basis QCDA is managed by an executive team.
The coalition Government has determined that to deliver its intended education reforms that the functions currently carried out by QCDA should be discharged differently. As such, on 27 May 2010, the Secretary of State wrote to the Chair of QCDA, to confirm that legislation would be introduced in the Autumn to abolish QCDA. The letter further made clear that not all functions will stop:
• National Curriculum tests will continue and therefore, the functions and the people who support these will be needed after closure; and
• where QCDA is engaged in activity that supports the administration of exams for learners (such as Diploma awarding) the functions and people will be retained until these activities are no longer required or can be transferred.
Until the relevant Bill is introduced and subsequently passed by Parliament, QCDA continues to be an NDPB and will deliver the above functions and any related work where remitted by the Secretary of State.
53-55 Butts Park
Postcode: CV1 3BH
Telephone: 024 76558135
Registers of Scotland
The Queen Elizabeth II Conference Centre is a premier purpose built venue specializing in events of 40-1000 delegates. Since its opening the Centre has built and consolidated a reputation as a leading, secure venue for National and International events for both private and public sector clients.
Claire Adams, HR Executive
Broad Sanctuary, Westminster,
London SW1P 3EE
Telephone: 020 7798 4012
Registers of Scotland is responsible for the registration and maintenance of records relating to land and property. We are also responsible for certain records relating to the legal process and the activities of the Crown. We trace our origins back to the 16th century and still maintain the General Register of Sasines, which was introduced in 1617. We are an independent department within the Scottish Administration and our Chief Executive (known as The Keeper of the Registers) is a statutory office holder. We became an Executive Agency in 1990 and a Trading Fund in 1996.
Registers of Scotland Executive Agency
153 London Road
Edinburgh EH8 7AU
Telephone: Tel: 0131 659 6111; Fax: 0131 459 1221
Revenue and Customs Prosecution Office
The Rent Service is an Executive Government Agency of DWP. It currently provides a rental valuation service to local authorities in England, supplying them with a range of valuations to assist them in settling claims for housing benefit. This role also includes the provision of Local Housing Allowances and Broad Rental Market Areas to those local authorities who are the pathfinders for Housing Benefit reform. We also provide Fair Rent determinations for landlords and tenants under the provision laid down in the Rent Act 1977.
The Rent Service
Human Resources Department
5 Wellbeck Street
Telephone: 020 7023 6000
Royal Botanic Gardens, Kew
The Revenue and Customs Prosecutions Office (RCPO) is an newly established independent government department accountable to the Attorney General. It is responsible for prosecuting all HM Revenue and Customs’ (HMRC) criminal cases and eventually will also be responsible for those cases investigated by the Serious Organised Crime Agency (SOCA) that would have traditionally been managed by HMRC.
Revenue & Customs Prosecutions Office
New Kings Beam House
22 Upper Ground
The Royal Botanic Gardens, Kew (Kew) covers an area of just over 300 acres, on the banks of the River Thames between Richmond and Kew in southwest London. In 1965 Kew leased Wakehurst Place in Sussex from the National Trust. The environmental conditions on the estate of 468 acres at Wakehurst complement those at Kew and greatly increase the range of plants that can be cultivated outside.
Throughout its history, Kew has made important contributions to increasing the understanding of the plant kingdom. Today it is still first and foremost a scientific institution. With its collections of living and preserved plants, of plant products and of botanical information, it forms an encyclopaedia of knowledge about the plant kingdom.
Kew’s living plant collection is the largest and most comprehensive in the world. Plants are included primarily for their scientific or educational value and many of them are used in Kew’s research programmes.
Many species within the living collection are endangered and Kew is increasingly involved in their conservation as threats to the world’s vegetation escalate. Seeds from more than 3500 plant species are preserved in the Seed Bank at Wakehurst Place.
Kew’s Herbarium contains a reference collection of over 6 million specimens of dried plants and fungi – the most comprehensive in the world. Kew also has one of the world’s foremost botanical libraries, containing over 120,000 books as well as journals, papers and illustrations, and an extensive archive.
Scientists in the Jodrell Laboratory study plant structure, biochemistry and genetics and other internal characteristics of plants. The knowledge and expertise of Kew’s scientific and horticultural staff is shared with other botanists and the public by means of publications, scientific conferences and educational programmes including a three-year horticultural diploma and a course on herbarium techniques.
The following address provides details and information about current vacancies.
47 Kew Green Richmond,
Telephone: 020 8332 5184
Royal Parks Agency
The Royal Mint has been an Executive Agency since 1990, whereby although still a government department, it is required to operate as a commercial enterprise.
Telephone: 01443 623023
Rural Payments Agency
The Royal Parks are a living, green, historical resource that make a vital contribution to London's status as a "world city", providing settings for listed buildings, celebrated monuments and sites of archaeological and historical importance.
Telephone: 020 7298 2067
RPA was established in 2001 as an executive agency of DEFRA as the single paying agency responsible for CAP schemes in England and other schemes throughout the UK. We are a customer-focused organisation that pays valid claims accurately and on time, and we work closely with DEFRA on policy decisions to develop and improve our payment delivery.
Rural Payments Agency
33 Kings Road
Telephone: 0118 953 1038