Vacancy Details

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Catering Supervisor (2 Year FTA)

Summary Information for vacancy - reference 0008-12


Forestry Commission


£20023 - £23777 Per Annum


LL40 2HZ, Wales

Closing Date

26 June 2011

Interviews start

Not specified




Not specified

Pay frequency


Appointment Terms

Fixed-term contract

Working Arrangement

Full time

Travel required


No of vacancies


Field of work

Operational Delivery

Brief Description

To ensure customer satisfaction is achieved through effective supervision of personnel, resources, costs and merchandise. To work with other members of the team to provide a continually improving customer service environment.

Vacancy description

Develop a high quality menu which reflects FC initiatives in support of healthy lifestyles and local economies

Effectively promote customer relationships by being visible throughout key service periods and ensuring a staffing structure is applied to reflect volume of sales

Ensure that Hygiene, Health and Safety Policy and Practices are in place and adhered to

Maintain high levels of staff productivity and job satisfaction through good supervision and rota management

Involvement in producing an Annual Quality Budget and ongoing monitoring of performance against the budget through monthly variance reports, ensuring required corrective action is implemented

Language Skills

Welsh Language Skills


Able to hold a simple conversation in Welsh with customers on an informal basis


Professional & Technical Expertise


Relevant catering qualifications or equivalent experience as well as a proven track record in managing and motivating a team or staff


NVQ level 3 in catering or equivalent




Relevant experience working in a supervisory capacity in a commercial catering or customer service operation


Proven ability in menu development, bringing original ideas and menu choices that improve customer satisfaction and repeat custom

Ability to increase business profitability through product development and cost management

Further information

CRB check required - No

Regulated by OCSC - Yes

Reserved for existing civil servants - No

Reserved for UK nationals - No

How to apply

Please apply online via:

If you have any questions please contact Val Power at

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Professional Skills for Government

The Professional Skills for Government (PSG) competency framework is a structured way of thinking about jobs and careers for Civil Service staff at all grades. It sets out the skills you need to do your job well as a member of the Civil Service, no matter what grade you are or where you work.