Making a difference for passengers
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Passenger Focus is the independent passenger watchdog. Our mission is to get the best deal for passengers.
Anthony Smith, Passenger Focus chief executive, will be speaking at the National Rail Conference on Tuesday 28 June 2011. The event will be held at Liverpool's BT Convention Centre.
Covering the length and breadth of Great Britain, our passenger managers are working in your area on the issues that matter to you. To find out what we are doing in your region, Wales and Scotland, please click below:Our rail passenger workOur bus, coach and tram passenger work
Passenger Focus review of the handling of bus and coach appeals (14.06.2011)
Putting rail information in the public domain (8.6.2011)
Cutting costs shouldn’t mean cutting corners for passengers (12.5.2011
How satisifed are rail passengers in Britain?
How satisifed are bus passengers in England?
Do you think passengers should be fined for putting their feet on seats?