Website costs, quality and usage
We are committed to transparency about the quality and value of this website.
Cost to set up this site
The cost of the project to create this website (launched March 2010) was £397,000. Taking these setup costs into account, the new service will save £2.5 million over the life of the contract compared to the cost of the contracts it replaces.
The platform was created as a shared service for BIS and its partner organisations, and so will deliver further efficiency savings as many of our partners' sites are merged into this one.
In the 2010-11 financial year, www.bis.gov.uk cost a total of £635,709 to run.
Over the course of the year the content of 12 other websites belonging to BIS partner organisations was migrated onto the main BIS site. This is reflected in the overall cost.
BIS website non-staff costs, 2010-11
|Strategy and planning
|Design and build
|Hosting and infrastructure
|Testing and evaluation
|Total non-staff costs
BIS website staff costs, 2010-11
|Grade||Number of Full-time Equivalents (FTEs)|
|Senior Civil Servant
|Grade 6 or equivalent
|Grade 7 or equivalent
|SEO/SIO or equivalent
|HEO/IO or equivalent
|EO/AIO or equivalent
|AO/PS/SB1 or equivalent
|AA/SGB2 or equivalent
|Total number of FTEs
|Total staff costs
A detailed breakdown of the development and running costs of BIS websites, and all other Departments, for 2009-10 is available from the Central Office of Information.
We welcome ongoing feedback from people who use this website. You can also see the results of our recent research into audience needs and usability.
2010-11 quality data (from our user satisfaction survey) will be published later this year by Central Office of Information. We will provide a link to it.
You can access our website analytics online for detailed data on site usage.
Our analytics data is audited annually by ABCe, on behalf of the Central Office of Information:
ABCe Certificate of Activity for BIS website, Dec 2009 (PDF, 663 Kb)
(Please note that the figures audited in December 2009 were for the BIS interim website, and are therefore significantly lower than for the current site.)
The costs and usage figures of our predecessor websites have been published in response to a number of Parliamentary questions and Freedom of Information enquiries.
Freedom of Information: