Information, Advice and Support for Young People
Confidential and practical help...
All advisers are trained to offer
confidential advice and practical
Calls from a landline are free so they won't show on a phone bill. Some calls from a mobile are charged and may show on a phone bill but if you ring us on your mobile - we will call you back. If you are calling using Voice over Internet Protocol (VoIP) the call will not be charged but may show on your bill.
This is not a chat-room. When you click on Webchat you will enter a one-to-one confidential session with a trained adviser.
You can text for simple information like telephone numbers. If you want more in-depth information and advice - calls from your mobile are not free. Ring us on 080 800 13 2 19, tell the adviser your mobile number and we will call you back. Please don't waste your money sending us picture messages as our system doesn't support them. Text us on 07766 4 13 2 19.
If you are deaf, hard of hearing or have speech difficulties you can contact us by email, text message or webchat. You can also call our textphone number: 08000 968 336.
Our chat rooms are fully moderated to ensure your safety. Please do not attempt to post any personal details in the chat, as other chat room users can view the messages posted on the site. If you need advice that is not related to the chat room discussion topic of the day, you can contact an adviser separately through webchat, email, telephone or SMS text message.