Frequently asked questions
"Hi, I'm Ali - and I'm here to help. It's my job to answer your questions on the issues that affect you as a rail passenger."
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Just the ticket
With so many different choices of rail tickets, it is sometimes hard to know if you are buying the most suitable one for your journey. Download our guide to help you get the best value from your rail travel, Just the ticket, or call 0300 123 2350 and I'll send you a copy.