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Our role

We are an independent public body set up by the Government to protect the interests of passengers.

Our Goals

Our mission is to get the best deal for passengers. This is reflected in our seven key objectives.

Who's who

We have 10 board members, three board bus advisers and over 60 staff working out of two offices in London and Manchester, and various locations in Great Britain.


We welcome applications from talented and committed people who are interested in representing the interests of passengers.