Making a complaint
We consider complaints about government departments and agencies in the UK and the NHS in England.
Our role is to consider complaints that government departments, a range of other public bodies in the UK, and the NHS in England, have not acted properly or fairly or have provided a poor service.
If you would like to make a complaint, you can use the box below to see if we can help you and what you can do next. Alternatively, please contact us on 0345 015 4033.
What our customers think
Our regular customer survey reveals levels of customer satisfaction with our service.
What happens to a complaint
The Parliamentary and Health Service Ombudsman has clear guidance on how it deals with complaints.